MacGregor and MacDuff Opiniões 

3761
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

the people - everyone i dealt with couldn't have been more helpful, lovely, sincere and most importantly highly competent. I purchased a kilt for my wedding and hired them for my groomsmen and the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The team at MacGregor and MacDuff were very responsive and helpful in organizing 7 outfits for a wedding party arriving at different times. The staff (Edinburgh pick-up) were very attentive during t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I purchased my Highland dress from MacGregor and MacDuff a few years ago and I was highly delighted with it, I recently needed a larger waistcoat and the one I ordered is a perfect colour match to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Kilt was made perfectly from the measurements provided! Was ready on time and the staff were so helpful. Strongly recommend for anyone in the market, don’t be frightened of online ordering with sizes.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda masculina
  2. Loja de acessórios de moda

Escrito pela empresa

MacGregor and MacDuff is a Scottish Kilt & Highlandwear Outfitters with four stores throughout Glasgow, Ayrshire and Edinburgh. MacGregor and MacDuff also host pop-up kilt fitting services in London and Manchester as well as international kilt fittings in New York and Toronto. MacGregor and MacDuff specialise in high-quality highlandwear and are dedicated to providing industry-leading customer service. With UK-wide kilt hire delivery as well as virtual kilt fitting appointments for all customers, whether you are looking to buy an outfit for your wedding or need to hire a kilt for a special event, there is no better place to find everything you need.

Escrito pela empresa

Worldwide Delivery
We are able to offer our customers worldwide delivery. Whether you visit one of our international fitting services, speak to us via virtual appointment or simply purchase from our website, together with our international delivery partners we work hard to make sure you get your order quickly and safely.
Click & Collect
We offer a click & collect service at all our shops. Simply order online and select at checkout which of our shops you wish to collect your order from. We will then contact you to let you know when it is ready for collection
Virtual Kilt Fittings
Whether you are organising a hire kilt outfit for your upcoming wedding or looking to buy that pair of tartan trews you’ve had your eye on, or simply just looking for a new sporran to spruce up your trusty kilt, our online expert stylists are here to help! Speak to our team and receive the same outstanding level of care and service that our stores are known for, all from the comfort of your home.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(3761)

393 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great support in the shop in Glasgow…

Great support in the shop in Glasgow and by email communications while shipping to Belgium! Love the products!

13 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Angelica,

Thank you for your lovely feedback. We're delighted to hear you received great support both in our Glasgow shop and through our email team while arranging delivery to Belgium. It's fantastic to know you're happy with your products too!

Kind Regards,
Rachel

Classificada 5 em 5 estrelas
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Richard,

Thank you for your kind feedback. We're pleased to hear your order arrived on time and exactly as expected. We really appreciate you taking the time to share your experience with us.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

MacGregor & MacDuff - simply the best.

A short note to express my most sincere thanks to MacGregor & MacDuff for a great experience. Exceptional quality of product throughout, matched by a friendly and personalised experience from Lauren in Manchester (with the patience of a saint) to all her colleagues in Glasgow and Edinburgh. Nothing was ever too much trouble, the level of advice was top notch, professional, customer focussed and highly interactive; additionally the time taken to make sure that WE were sure in all the choices was greatly appreciated and further, to have provided even more options that had not bethought.
This all started out as a good idea for my son's wedding next year but morphed into an entirely new wardrobe experience - I have only worn a kilt a few times since my marriage in Gretna in 1988; I only wish I had contacted M & M twenty years ago.

8 de agosto de 2026
Opinião espontânea
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Mr Bamber,

Thank you for your wonderful feedback. It's fantastic to hear how much you enjoyed the whole experience, from your appointment with Lauren in Manchester through to working with our teams in Glasgow and Edinburgh. We're especially pleased that the advice, patience and attention to detail helped you feel confident in all your choices—and that what started as an outfit for your son's wedding turned into a whole new wardrobe!

We'll be sure to pass your kind words on to Lauren and the wider team.

Kind Regards,
Rcahel

Classificada 5 em 5 estrelas

the people

the people - everyone i dealt with couldn't have been more helpful, lovely, sincere and most importantly highly competent.

I purchased a kilt for my wedding and hired them for my groomsmen and the whole process was made incredibly easy for me. I would highly recommend.

22 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Murray,

Thank you for your fantastic feedback. We're so pleased to hear that everyone you dealt with made the process easy and enjoyable, from purchasing your own kilt to arranging the outfits for your groomsmen. It's lovely to hear such kind words about our team. Thank you for your recommendation!

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Very good experience

A very easy website to navigate and a good range of products. The tie I ordered arrived weeks earlier than predicted and was just what we wanted. Also nice that it was made to order.

20 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Tony,

Thank you for your lovely feedback. We're delighted to hear you found our website easy to navigate and were pleased with the range of products available. It's great to know your made-to-order tie arrived much sooner than expected and was exactly what you were looking for.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Great quality and good price.

Very reasonable price and quick make up time.

15 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Mellieha,

Thank you for your kind feedback. We're delighted to hear you were pleased with both the value for money and the quick turnaround time.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Excellent service

Excellent service, best quality

15 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Mario,

Thank you for your kind feedback. We're delighted to hear you were so pleased with both the quality of our products and the service you received.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

The staff at macgregor and Macduff were…

The staff at macgregor and Macduff were absolutely brilliant; Louise was unbelievably helpful and made the experience so easy and relaxed. Cant recommend this experience enough

29 de julho de 2026
Opinião espontânea
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Bryony,

Thank you for your wonderful feedback. We're delighted to hear you had such a positive experience with us. Louise will be thrilled to know her help made everything feel so easy and relaxed. Thank you for your recommendation!

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Perfect fitting kilt made on time

Kilt was made perfectly from the measurements provided! Was ready on time and the staff were so helpful. Strongly recommend for anyone in the market, don’t be frightened of online ordering with sizes. It’s made to the exact measurements.

15 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Lachlan,

Thank you for your fantastic feedback. We're delighted to hear your kilt was made perfectly to the measurements you provided and was ready on time. It's also wonderful to know our team was so helpful throughout the process. Thank you for your recommendation!

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Great communication and service

Great communication and service. Package came in a good time to Melbourne Australia, in time for the wedding. Thank you

16 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Greig,

Thank you for your wonderful feedback. We're delighted to hear you were pleased with our communication and service, and that your order arrived safely in Melbourne with plenty of time for the wedding.

Kind Regards,
Rachel

Classificada 2 em 5 estrelas

Bit wide

Hi
Lovely trousers but way, way too baggy. I have had to take them to a tailor to have them remodelled.

15 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Margaret,

Thank you for your feedback. We're pleased to hear you liked the trousers, although we're sorry to learn that the fit wasn't quite right for you.

As these were made-to-order trousers, we would always encourage customers to get in touch if they have any concerns with the fit. In many cases, we're able to arrange alterations to ensure they're just right, so we're sorry we didn't have the opportunity to help before you had them altered elsewhere.

Our Orders Team will be in touch to discuss this further.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Beautiful hand fasting ribbons arrived in days

I ordered hand-fasting ribbon in a panic a month before my wedding, thinking I needed more time for them to arrive before the wedding. I was wrong, as the ribbons were in the post a few days after ordering, and they are beautiful, just what we were after!

15 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Eilidh,

Thank you for your lovely feedback. We're so pleased your handfasting ribbons arrived quickly and were exactly what you were looking for.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

beautiful tartan designs

beautiful tartan designs, personal service on the phone is great.

9 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi George,

Thank you for your lovely feedback. We're so pleased to hear you love our tartan designs and enjoyed the personal service you received over the phone. We really appreciate your kind words.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Managing expectations

I was contacted asking when the purchase was required as it wasn't in stock which was a good effort in managing expectations and appreciated.

13 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Mike,

Thank you for your kind feedback. We're pleased to hear that our team kept you informed when your item wasn't immediately in stock and that our communication helped manage expectations.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

I purchased my Highland dress from…

I purchased my Highland dress from MacGregor and MacDuff a few years ago and I was highly delighted with it,
I recently needed a larger waistcoat and the one I ordered is a perfect colour match to my original order.
It was a pleasure buying from you on both occasions, thank you for your EXCELLENT SERVICE,
Malcolm,

10 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Malcolm,

Thank you for your wonderful feedback. We're delighted to hear that your new waistcoat was a perfect colour match for your original Highland dress. It's fantastic to know you've enjoyed such a positive experience with us on both occasions. Thank you for your continued support and your kind words about our service—we hope to welcome you back again in the future.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Wedding party group from USA

The team at MacGregor and MacDuff were very responsive and helpful in organizing 7 outfits for a wedding party arriving at different times. The staff (Edinburgh pick-up) were very attentive during the fitting process (which did require some changes from the initial measurements) and made sure that we were covered for the wedding day. The return process was also smooth. We would certainly recommend and use their services again if ever needed.
Mitchell Party - July 10 thru 14, 2026

10 de julho de 2026
Opinião espontânea
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi,

Thank you for your wonderful feedback. We're delighted to hear that our team could help coordinate outfits for your wedding party, especially with everyone arriving at different times. It's great to know that the Edinburgh team made the fitting process straightforward and ensured everything was just right for the big day. We're also pleased that the return process went smoothly. Thank you for your recommendation—we'd be delighted to help you again in the future should the occasion arise.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Jacket was in excellent condition with…

Jacket was in excellent condition with very quick delivery.

7 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Stewart,

Thank you for your kind feedback. We're delighted to hear that your jacket arrived quickly and that you were pleased with its condition.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Helpful

Helpful, quick delivery

1 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Carol,

Thank you for your lovely feedback. We're pleased to hear that you found our team helpful and that your order arrived quickly.

Kind Regards,
Rachel

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