MacGregor and MacDuff Opiniões 

3761
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

the people - everyone i dealt with couldn't have been more helpful, lovely, sincere and most importantly highly competent. I purchased a kilt for my wedding and hired them for my groomsmen and the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The team at MacGregor and MacDuff were very responsive and helpful in organizing 7 outfits for a wedding party arriving at different times. The staff (Edinburgh pick-up) were very attentive during t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I purchased my Highland dress from MacGregor and MacDuff a few years ago and I was highly delighted with it, I recently needed a larger waistcoat and the one I ordered is a perfect colour match to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Kilt was made perfectly from the measurements provided! Was ready on time and the staff were so helpful. Strongly recommend for anyone in the market, don’t be frightened of online ordering with sizes.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda masculina
  2. Loja de acessórios de moda

Escrito pela empresa

MacGregor and MacDuff is a Scottish Kilt & Highlandwear Outfitters with four stores throughout Glasgow, Ayrshire and Edinburgh. MacGregor and MacDuff also host pop-up kilt fitting services in London and Manchester as well as international kilt fittings in New York and Toronto. MacGregor and MacDuff specialise in high-quality highlandwear and are dedicated to providing industry-leading customer service. With UK-wide kilt hire delivery as well as virtual kilt fitting appointments for all customers, whether you are looking to buy an outfit for your wedding or need to hire a kilt for a special event, there is no better place to find everything you need.

Escrito pela empresa

Worldwide Delivery
We are able to offer our customers worldwide delivery. Whether you visit one of our international fitting services, speak to us via virtual appointment or simply purchase from our website, together with our international delivery partners we work hard to make sure you get your order quickly and safely.
Click & Collect
We offer a click & collect service at all our shops. Simply order online and select at checkout which of our shops you wish to collect your order from. We will then contact you to let you know when it is ready for collection
Virtual Kilt Fittings
Whether you are organising a hire kilt outfit for your upcoming wedding or looking to buy that pair of tartan trews you’ve had your eye on, or simply just looking for a new sporran to spruce up your trusty kilt, our online expert stylists are here to help! Speak to our team and receive the same outstanding level of care and service that our stores are known for, all from the comfort of your home.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(3761)

394 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great selection of products and sizes

Easy to order online , good availability of stock . Quick delivery

1 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Katie,

Thank you for your kind feedback. We're pleased to hear that you found our website easy to use, that the item you were looking for was in stock, and that your order arrived quickly.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Daughter over the moon with this for…

Daughter over the moon with this for her kilt for graduation as she loves highland cow,quality very good and delivery very quick

3 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Hilary,

Thank you for your lovely feedback. We're delighted to hear your daughter was over the moon with her purchase for graduation. It's wonderful to know you were pleased with both the quality and the speedy delivery. We hope she has a fantastic graduation day.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

As always—- my shopping experience with…

As always—- my shopping experience with you is brilliant. Best Scottish kilt kit and stuff:

2 de julho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Charlie,

Thank you for your fantastic feedback. We're delighted to hear that, once again, you had such a brilliant experience shopping with us. Your continued support means a great deal, and we're so pleased to know that you rate our kiltwear so highly. We look forward to helping you again in the future!

Kind Regards,
Rachel

Classificada 3 em 5 estrelas

Good pair of hose socks

Good pair of hose socks. Had to wait a while because it was not a stock item. Communication from them was good.

22 de junho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Ian,

Thank you for your feedback. We're pleased to hear you were happy with the quality of the socks and that our team kept you updated throughout your order.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Great customer experience

Great quality, reasonable price, great communication and quick delivery. Shoes were too small and they replaced them for a different size with no issue. Great customer experience.

17 de junho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Luke,

Thank you for your fantastic feedback. We're delighted to hear you were pleased with the quality, value, and communication throughout your order.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Very great experience !

Very great experience !
Order went smooth, staff replied my questions, and parcel arrived on time !
Everything is as expected, it was perfect !
Thank you !

17 de junho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Yann,

Thank you for your lovely feedback. We're so pleased to hear everything went smoothly, from placing your order to receiving it on time. It's great to know our team could answer your questions and that everything met your expectations.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Friendly

Friendly, no quibble service. Very professional and would recommend.

19 de junho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi John,

Thank you for your kind feedback. We're delighted to hear you found our service friendly, professional, and straightforward. Your recommendation means a great deal to us.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Very helpful good product

17 de junho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Kirsteen,

Thank you for your kind feedback. We're so pleased to hear you found our team helpful and that you're happy with your purchase.

Kind Regards,
Rachel

Classificada 4 em 5 estrelas

I would have given 5 stars but I only…

I would have given 5 stars but I only got a part of my order and had to contact service to provide rest of order,

17 de junho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Margaret,

Thank you for your feedback. We're sorry that your order wasn't complete when it first arrived, and we appreciate you getting in touch so we could resolve it. We hope the missing items reached you quickly, and we're grateful you took the time to share your experience with us.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Delighted with the quality of the…

Delighted with the quality of the service and prompt delivery of our order

12 de junho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Caroline,

Thank you for your kind feedback. We're delighted to hear you were pleased with both the service you received and the prompt delivery of your order.

Kind Regards,
Rachel

Classificada 1 em 5 estrelas

Tried their virtual kilt hire service

Tried their virtual kilt hire service, everything went fine and they told us we would receive the kilt on a Thursday (we needed it for Friday and were ordering on Tuesday). Never received a confirmation email or tracking number. We didn’t receive anything on Thursday and on Friday morning when we called, we were first told that the order was originally marked as to be shipped on Friday (even though they told us to return it on Monday) but then we were told that actually the shipping provider had gotten the wrong address (even though we literally typed in the correct address). We did get a refund, but obviously did not get the kilt on time for our event and because of how late notice everything was, we weren’t able to get another one. Wouldn’t recommend the online hiring service unless you order with plenty of time before your event and follow up with them about it to make sure they haven’t lost your order.

23 de junho de 2026
Opinião espontânea
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Haïlée,

Thank you for your feedback. We're very sorry that your hire order didn't arrive in time for your event and understand how disappointing this must have been. We're glad we were able to speak with you directly and process a full refund, but we appreciate that this could not make up for missing such an important occasion. Thank you again for taking the time to share your experience.

Kind Regards,
Rachel

Classificada 4 em 5 estrelas

Custom made tartan shawl

We were notified when the shawl was ready - earlier than we had expected. It was ready for collection when I arrived and the shop assistant was very pleasant to deal with. We are very happy with the product. The only problem was that we had not picked up that your Edinburgh shop is closed on Tuesdays, and we turned up first on that day, after. half hour drive from our house. The Tuesday closing day is indicated on your website, but we did not expect to have to check which weekdays you are open.

17 de junho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Griselda,

Thank you for your thoughtful feedback. We're so pleased to hear you were happy with your shawl, that it was ready earlier than expected, and that you had a positive experience with our team. We're sorry for the inconvenience caused by arriving on a day when the Edinburgh shop was closed, and we appreciate you highlighting this. Your comments are valuable and will help us consider how we can make our opening hours clearer for future customers. We hope you enjoy your new shawl!

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

A Fantastic Company

What a Fantastic Company with even better customer service. I bought my new Kilt and I got delivered over to Florida in time for the Football. Fit perfectly. Quality product from Wonderful People.

11 de junho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Martin,

Thank you for your fantastic feedback. We're delighted to hear your kilt arrived in Florida in time for the football and that the fit was perfect. It's wonderful to know you were pleased with both the quality of the product and the service you received. Hope you have a lovely time in Florida!

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Great service and great product for a…

Great service and great product for a good price. Was posted very quickly
Thanks

5 de junho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Malcolm,

Thank you for your kind feedback. We're so pleased to hear you were happy with both the product and the service, and that your order arrived quickly.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Good quality product with a reasonably…

Good quality product with a reasonably fast turnaround (a bit quicker than initially envisioned), good delivery, and outstanding customer service!

4 de junho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Christian,

Thank you for your fantastic feedback. We're delighted to hear you were pleased with the quality of your purchase and that it arrived sooner than expected.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Great service

Great service - quick postage and excellent quality

3 de junho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Alan,

Thank you for your kind feedback. It's great to hear your order arrived quickly and that you were pleased with the quality.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Excellent customer service and great…

Excellent customer service and great quality product
Thank you

1 de junho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Katie,

Thank you for your wonderful feedback. We're delighted to hear you were happy with both the quality of your purchase and the service you received.

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Good

Was good from start to finish

1 de junho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Peter,

Thank you for your kind feedback. We're so pleased to hear you had a great experience from start to finish. We really appreciate your support!

Kind Regards,
Rachel

Classificada 5 em 5 estrelas

Outstanding company and garments

Honestly, I can not recommend this company enough.
From the beginning they were available via email to help with measurements.
Once the order was placed , and ID verified shipment details were sent out. On the initial day of delivery, the parcel tracking hadn’t updated. I called them, apprehensive that the order would not arrive intime for my son’s prom.
They issued another order straight away with next day delivery. The order arrived by 10am. Everything was wonderful. We could not have been any happier, the packaging, the quality. The instructions included were so clear.
Wholeheartedly, this company really does go above and beyond, so thanks so much for a fabulous order, and great customer service

18 de junho de 2026
Opinião espontânea
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Emma,

Thank you so much for your wonderful feedback. We're incredibly pleased we could help ensure everything arrived in time for your son's prom. It's great to hear our team could support you throughout the process, from measuring advice to resolving the delivery issue quickly. Knowing you were happy with the quality, packaging, and overall experience means so much to us. Thank you for your recommendation, and we hope your son had a fantastic prom!

Kind Regards,
Rachel

Classificada 2 em 5 estrelas

The braces are of poor quality and very…

The braces are of poor quality and very expensive.

4 de junho de 2026
logótipo da MacGregor and MacDuff

Resposta da MacGregor and MacDuff

Hi Alexander,

Thanks for your feedback and sorry to hear you are disappointed with your braces. Our Orders Team will be in touch shortly.

Kind Regards,
Rachel

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