Booked a trip to Disneyland Paris and have been trying to contact them to make an amendment but seems there is no way to do so. WhatsApp been ignored for a week, never an agent on webchat and phonecal... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Booked a trip to Disneyland Paris and have been trying to contact them to make an amendment but seems there is no way to do so. WhatsApp been ignored for a week, never an agent on webchat and phonecal... Ver mais
A empresa respondeu
Always a great experience with Magic Breaks. Second time booking and would not hesitate to use again or recommend. Advisor got in touch very quickly after our last trip and was super helpful in securi... Ver mais
A empresa respondeu
It was really quick and easy to make a last minute booking to Disneyland Paris and Les Villages Nature! With it being so short-notice, we had to speak with the experts and Rhiannon B helped. Within... Ver mais
A empresa respondeu
Lisa is absolutely fab. I have never had a more helpful and attentive holiday team that I have booked through. She’s so helpful and I will absolutely be using her again
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
Escrito pela empresa
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
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Alex was very swift in replying to my questions and made the booking process very simple and easy.

Resposta da MagicBreaks
Alex picked up my email request shortly before Christmas and was so helpful from the start. This is my first time using Magic Breaks, we are a family of 7 travelling and Alex was on hand to answer any questions very quickly. I would definitely recommend Magic Breaks to my friends and family.

Resposta da MagicBreaks
Cheryl has been fantastic, knowledgeable and extremely patient with us and happy to answer any questions and offer different packages and dates so we could make an informed decision.

Resposta da MagicBreaks
Helpful employees, easy booking, simple and clear process. This was our 8th time using them and am about to book for the 9th

Resposta da MagicBreaks
Alex was phenomenal in helping me plan and book my first trip to Disneyland Paris for my family of 5. She was professional, answered any questions and concerns I had especially being a first time traveller to Disney. She had a great knowledge and background of Disney which really helped. Such a smooth easy progress in booking through Alex. I highly recommend.

Resposta da MagicBreaks
Great experience with Magic Breaks today, very quick and polite responses with any questions and seamless booking.

Resposta da MagicBreaks
Cheryl was absolutely wonderful, so kind & patient. I’m very indecisive and Cheryl did multiple quotes and answered all my questions promptly and in depth.
Nothing seemed like too much trouble and she helped me book my families next Disney trip.

Resposta da MagicBreaks
Had the most helpful experience from Leah Alford , booking for a party of 9 for my 60th in June 2026 and she was so helpful and got me the best value , always replied back straight away to my emails and rang me to ensure I was getting my magical 60th memories with my family . Leah you have been a star and I can’t thank you enough

Resposta da MagicBreaks
This is the second time I've used Magic Breaks to book a theme park holiday - this time it was to book a trip to Efteling in The Netherlands, a park they've just started working with.
Kian helped to find a great deal for both accommodation, tickets and travel - much more efficiently than if I'd tried to do this independently. It was all so easy! Many thanks.

Resposta da MagicBreaks
Cheryl has been brilliant from start to finish. We had quite a few questions and changes along the way, and she was always patient, clear, and genuinely helpful.
She took the time to explain things properly, double-checked details for us, and made sure everything was right rather than rushing us into anything. Communication was quick and reassuring, and it really felt like she was trying to help us get the best trip, not just make a sale.
Thanks to Cheryl, the whole booking process felt straightforward and stress-free. Would definitely recommend her.

Resposta da MagicBreaks
Cheryl was amazing helped us out with a last minute get away for my son finishing treatment for his cancer this year! We are so so happy we now have our holiday booked! All thanks to Cheryl!

Resposta da MagicBreaks
This is a tough one because I’ve used them in the past and loved them. Just tried to use them again and a different experience. Here is where they work. Filling out the form for a new booking and getting a confirmation and form back to pay and book. That part is great! Where it breaks down is if you need customer support. I’ve been emailing with the. For two weeks now about changing the dates of one room and adding an additional date. Very long gaps in responses and two weeks later I still have no confirmation. Tried to take it off email and no luck. The what’s ap is a bot and tells you no agents available. When you call they have a message telling you to email them. If your looking for personal customer service unfortunately they don’t seem to be the agents to turn to.

Resposta da MagicBreaks
Can't fault our experience with Magic Breaks. Second time booking a trip to Disneyland Paris with Magic Breaks and everything was sorted for us without issues. Special thanks to Alex who assisted in booking our trip. Most helpful, and quick to respond to my requests, sending a quote and processing our booking. And at 8.30 pm on Christmas Eve no less. I want to thank you again for all your help.

Resposta da MagicBreaks
Started looking at deals today for visiting Disney next year, Alex was super helpful with the whole process. Sent me over all the details and checked the best deal for me. I also made an error on one of the dates of births which was fixed instantly with no problems.

Resposta da MagicBreaks
Second time booking with magicbreak. Good value for money.

Resposta da MagicBreaks
Cheryl was the loveliest adviser to speak to, kept me fully up to date from start to finish on my booking. Answered all questions I’ve had so far, and I’m sure I’ll have more. It’s great you have a dedicated helper on had who knows all about you and the booking. Thank you Cheryl.

Resposta da MagicBreaks
Thank you so much for the fabulous customer service we have received, prior to our upcoming trip!

Resposta da MagicBreaks
Easy to use website, all confirmed within 24 hours. Monthly installments make it easy to book dream holiday.

Resposta da MagicBreaks
I cannot thank Filiz at Magic Breaks enough! I didn’t receive the email advising that my booking needed to be paid for, and unfortunately, the booking was cancelled. I was honestly so stressed — but Filiz absolutely saved the day!
With incredible patience, kindness, and professionalism, she managed to rebook everything and sort the whole situation out for me. She kept me reassured the entire time and went above and beyond to make sure everything was put right.
I’m truly so grateful for all of her help. Filiz is a real credit to Magic Breaks, and I honestly can’t thank her enough. If I could give more than 5 stars, I would!

Resposta da MagicBreaks
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