Booked a trip to Disneyland Paris and have been trying to contact them to make an amendment but seems there is no way to do so. WhatsApp been ignored for a week, never an agent on webchat and phonecal... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Booked a trip to Disneyland Paris and have been trying to contact them to make an amendment but seems there is no way to do so. WhatsApp been ignored for a week, never an agent on webchat and phonecal... Ver mais
A empresa respondeu
Always a great experience with Magic Breaks. Second time booking and would not hesitate to use again or recommend. Advisor got in touch very quickly after our last trip and was super helpful in securi... Ver mais
A empresa respondeu
It was really quick and easy to make a last minute booking to Disneyland Paris and Les Villages Nature! With it being so short-notice, we had to speak with the experts and Rhiannon B helped. Within... Ver mais
A empresa respondeu
Lisa is absolutely fab. I have never had a more helpful and attentive holiday team that I have booked through. She’s so helpful and I will absolutely be using her again
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
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MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, Reino Unido
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Respondeu a 96% das suas opiniões negativas
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I had been considering going back to Disneyland Paris and hadn’t quite made my mind up. Alex May from magic breaks help me with all my questions and made the whole booking process as easy as possible. Thank you Alex

Resposta da MagicBreaks
Alex has been extremely helpful and very patient while we figured out the perfect option for us. Alex had taken the time to answer all my questions and review the different options. Very easy to book and happy with the deal we got!

Resposta da MagicBreaks
The agent on the telephone (Cheryl) was very helpful and provided all the information I needed

Resposta da MagicBreaks
I’ve just booked our 2nd Disneyland Paris trip through MagicBreaks, this time with the help of Alex May they were extremely helpful answering all questions I had and advising things that we can do on site to make our little girls birthday extra special! The booking was made so quickly and I will definitely book through them again (because let’s be honest - it’s Disney - we will go again!!)

Resposta da MagicBreaks
My husband booked a week away at Les Nature Village, with 1 day Disneyland Paris tickets for my daughters 4th Birthday in June.
Since booking, we have decided to cancel the dated ticket for disneyland and as my tickets, booked through Magicbreaks state that the tickets are fully refundable and cancellable without charge up to 3 days before our visit, i thought i would cancel magic breaks to do so and then look to extend out holiday with the extra night at one of the disneyland hotels.
I tried calling your customer services, however, the woman i spoke with was extremely rude and it was clear that within the first 10 seconds of the call being answered she didn't want to help, and said my tickets aren't able to be cancelled, despite me telling her i have an email that conflicts this and there being no mention in their terms and conditions that this wouldn't be possible. I have been mis-sold.
I have been waited a week for a response.

Resposta da MagicBreaks
First time ever booking to go to disney, wehad people call us to help with any enquiries we had, booking was done so smoothly,

Resposta da MagicBreaks
Found it so easy to book as first time booking holiday

Resposta da MagicBreaks
Cheryl was very attentive and found the very best deal for what we were looking for. Responds to emails very quickly no matter what time of day/night it is!

Resposta da MagicBreaks
Natalia was brilliant, I had trouble booking online and she managed to sort the problem and book everything for me. I may have given up if it wasn't for her. She was knowledgeable, efficient and friendly.

Resposta da MagicBreaks
Great customer service. All questions answered and booking processed late on a Sunday evening. Would highly recommend.

Resposta da MagicBreaks
Cheryl was amazing at helping me book my packaged holiday to Disney land Paris, fantastic customer service
Thanks again Cheryl

Resposta da MagicBreaks
Amy Stevens booked our Disney trip for 2026 and was so helpful throughout.. we actually had to then change our booking to beginning of 2027 and this was done so easily!
I have booked Disney in the past via other company’s & done it myself separately and it’s never been as straight forward as booking through Amy.
We are also staying in the Disney hotel & got a really good price for 3 nights & character breakfast 🙌🏼♥️

Resposta da MagicBreaks
Cheryl smith has gone above and beyond building our Disney Orlando holiday package, nothing was too much trouble, very reassuring and extremely knowledgeable and got us the best deal we had to snap it up! I highly recommend magic breaks and even more so Cheryl ! Thank you so much I went into this like looking for a needle in a haystack didn’t know where to start trying to find our dream holiday! So thank you so much for making this so easy!

Resposta da MagicBreaks
Originally spoke to Kerry from Magic Breaks as needed to check/change some details for an upcoming trip to DLP, she was so friendly, helpful and fast to reply to emails that when we was booking to go back again we got straight in touch with her and booked directly, she always goes above and beyond and nothing is too much trouble, highly recommended and also thanks again for all the help!

Resposta da MagicBreaks
Easy to use. Easy to compare different available hotels. Flexibility of payment

Resposta da MagicBreaks
I booked my Florida holiday via email with a lovely sales adviser named Cheryl.
I booked flights, hotel, park tickets and car hire all together. Cheryl was very patient with me while I checked out the hotels and distances etc, and adjusted the details accordingly. I really couldn’t have booked this holiday without her help, so thanks Cheryl! I highly recommend doing it by email. It’s much easier and I do believe they can get you the best deal. Mine certainly was! 😆

Resposta da MagicBreaks
Cheryl smith has been lovely she answered every question and has done her best to help me book my holiday 10/10

Resposta da MagicBreaks
Cheryl has been really helpful, giving useful advice and tips and making the booking process really simple for us. She kept quotes clear and despite me changing my mind many times she managed to find us exactly what we were looking for.

Resposta da MagicBreaks
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