Magicman Holdings Ltd Opiniões 885

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have just had our floors and worktop repaired by Christophe and he was absolutely amazing. So careful and a wonderful attention to detail, bringing everything back to look like new. He arrived on t... Ver mais

Classificada 5 em 5 estrelas

From the straightforward booking service to the actual visit, everything went perfectly. We contacted Magicman when the kitchen fitter damaged a panel. Unfortunately the panel was not simple to replac... Ver mais

Classificada 5 em 5 estrelas

The worktop in our caravan was damaged when a wine glass was knocked out of the cupboard above. Brett, the technician from Magicman came today and I can't believe what a superb job he has done - a tr... Ver mais

Classificada 1 em 5 estrelas

Sent thru pics and details to get a quote a week ago & chased up for an answer multiple times with no answer only to be told a week later after the damage has worsened they can't fix it. Appalling cus... Ver mais

Informações sobre a empresa

  1. Serviço de reparações

Escrito pela empresa

Magicman aims to repair, restore and extend the lifespan of damaged items that would otherwise go to the landfill, saving time and money for the customer and helping to protect the environment. We repair hard surfaces such as worktops, flooring, doors, window frames, tiles, baths, shower trays, basins and sanitaryware. With over 30 years’ experience, the management at Magicman have built an enviable and unsurpassed reputation for excellence. Magicman is the MOST accredited hard surface repair, restoration, and refurbishment contractor in the United Kingdom today. Our award-winning reputation at home and overseas for high-quality workmanship and project delivery cements our position as the Global market leader. Spanning multiple industries, Magicman provides onsite repair and restoration services to all hard surfaces internal or external, including wood, laminates, composites, acrylic, fibreglass, powder coated aluminium, glass, ceramic tile, vitreous china and so much more. From the mundane to the bizarre, nothing can surprise us! Magicman services are available in the UK and worldwide.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

885 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 25% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Brilliant experience

Brilliant experience. Excellent job, friendly staff and left the area clean and tidy

1 de fevereiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Afternoon,

Thank you for your review. We are pleased to hear you were happy with your repair.

Have a lovely afternoon.

Thanks
Magicman

Classificada 5 em 5 estrelas

Spencer was very polite and chatty and…

Spencer was very polite and chatty and did a wonderful job!

21 de janeiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Afternoon,

Thank you for your review. We are pleased to hear you were happy with your repair.

Have a lovely afternoon.

Thanks
Magicman

Classificada 1 em 5 estrelas

Disappointed all round

I paid a great deal of money to have my kitchen worktop repaired and have been extremely disappointed with the standard of work and terrible customer service. I talked to a rude woman who claimed to be the company COO and who basically told me where to go and just kept repeating something about NHBC guidelines.

Avoid them at all costs.

6 de janeiro de 2025
Opinião espontânea
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Afternoon,

Thank you for your review. As you have not provided a reference for this job we cannot verify you are a legitimate customer and have therefore flagged your review for further information.

Thanks
Magicman

Classificada 4 em 5 estrelas

Bath Repair

Workmanship was painstaking and very good. It was a repair we were having difficulty getting any interest in. Magicman provided a prompt and excellent service.

23 de janeiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Afternoon,

Thank you for your reply. We are pleased to hear you are happy with the repair and service.

Have a lovely weekend.

Thanks
Magicman

Classificada 5 em 5 estrelas

The service was spot on and the quality…

The service was spot on and the quality was second to none

12 de dezembro de 2024
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Classificada 5 em 5 estrelas

Great service

Great service .. good attentive on site repair personnel.clean tidy.
timely.⁸

24 de janeiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Classificada 5 em 5 estrelas

Definitely a Magicman

Phil did an amazing job and made my worktop look like new - absolutely delighted with the workmanship and would definitely recommend 🤗

16 de janeiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Classificada 3 em 5 estrelas

Didn't live up to expectations

Good but not great.

Magicman came to fix several tiles and the service was great. However, they had to remove sealant from the bath and toilet and didn't replace it and although the crack is not visible, there's a clear "wet look" line where the crack used to be that shows that work has been done that's also visible in the grouting between the tiles.

Fine but didn't live up to expectations.

3 de fevereiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. If you haven't already please contact claims@magicman.co.uk if you are not happy with the repair.

Thanks
Magicman

Classificada 5 em 5 estrelas

Exceeded my expectations by a mile

Exceeded my expectations by a mile! The result is amazing and you can't tell where the tile was damaged. They were friendly and finished in a couple of hours. Would certainly recommend and use them again.

21 de janeiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Classificada 5 em 5 estrelas

The cat table that was mended is…

The cat table that was mended is brilliant. You wouldn't even know that the paw was broken off completely.

17 de janeiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Classificada 5 em 5 estrelas

Magic is the simple word for what they…

Magic is the simple word for what they can do. I was absolutely gob smacked at what they achieved on my door repairs.
If i ever need any repair work doing in the future i will use these without a doubt and recommend others to do the same as you wont be disappointed.

17 de janeiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Classificada 5 em 5 estrelas

Prompt friendly service

Prompt friendly service. Very pleased with the result.

12 de fevereiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Classificada 5 em 5 estrelas
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Classificada 5 em 5 estrelas

Helpful and thorough.

30 de janeiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Classificada 5 em 5 estrelas

Excellent technician

14 de janeiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Classificada 5 em 5 estrelas

Windowsill repair.

The guy who came out to us did a brilliant job on our fire damaged windowsill. We would definitely recommend this company.

14 de janeiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Classificada 5 em 5 estrelas

Great company to use

Easy to contact the company and make an appointment. They called me when on the way and when at the house polite and professional. Job completed that same visit and window looks like new-all the scratches have gone

21 de janeiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Classificada 1 em 5 estrelas

Wouldn’t recommend, repair didn’t work and communication is absolutely terrible!

Really disappointed with the repair! I contacted them to show that it had gone wrong and looks like a big dirty stain, it’s also Matt texture when our work top is polished with a sheen! It’s bad to clean, leaves rings when we put cups on it, and sticks out from the rest of the worktop! It took them a full week to respond to my complaint, and they now want to send someone out in 10 days time to try and look at it! A so called senior technician! The burn we had before looked better that the repair they have done! I’ve asked them to confirm when they do come back in a further TEN days that they will be making the repair polished with a sheen, and back to it’s original condition, I’m still waiting for the reply! Would not recommend

5 de fevereiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are due to return on the 21st of February to review.

Thanks
Magicman

Classificada 1 em 5 estrelas

Job is been twice done and still not…

Job is been twice done and still not good quality

13 de janeiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. We re-attended on the 14th of January to rectify works as soon as we received the complaint, the re-works were signed off as acceptable. If you have further issues please contact customercare@magicman.co.uk

Thanks
Magicman

Classificada 5 em 5 estrelas

Professional

Professional, easy to talk to and hard working individuals

16 de janeiro de 2025
logótipo da Magicman Holdings Ltd

Resposta da Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

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