Sustain - Solar, Heat Pumps & HomePlans Opiniões 

871
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent experience from start to finish. The installer arrived at the agreed time and started work straight away. All the work carried out is neat & tidy and no mess was left. I also had a quote don... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just had Jacob and Chris fit a new air source heat pump and upgrade water tanks and radiators. Extremely pleased with the standard of work and throughly nice guys. A credit to your company.

Classificada 5 em 5 estrelas

Sustain Homes installed our EV charger to be compatible with the solar installation they did for us a few years ago. The installer was great: quick, tidy, informative and made sure we understood how... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Very happy with my solar panel and heat pump installation through a government grant. After initial delays, Sustain Homes communicated well, answered my questions, and were transparent throughout. I w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empreiteiro de energia solar
  2. também em
  3. Empresa de aquecedores
  4. Serviço de reparações

Sobre Sustain - Solar, Heat Pumps & HomePlans

Escrito pela empresa

Making tomorrow a better place
Our mission is to help make our customers’ homes smarter, more efficient and cost less to run while helping the world get a cleaner energy system.

Our company
We are a multi award-winning company specialising in designing and installing cutting-edge solar PV and battery systems, air source heat pumps, high-efficiency gas boilers and renewable heating solutions, supported by a range of service plans.

B Corp
We are B Corp accredited, reaffirming our status as a responsible, purpose-driven company, making a meaningful difference in the world

With sustainability at our core, our products and services are ethically sourced, contributing to the growth of local economies and supporting the well-being of our dedicated team and valued customers.

As a climate committed organisation, we actively contribute to environmental conservation by planting trees and investing in carbon offset funds that advance the world's most effective climate crisis solutions.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

871 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(871)

123 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Super impressed with the team at Sustain!

I was introduced to Sustain through my energy supplier, Scottish Power, and have been delighted with the process from start to finish. Throughout the process, starting from the advice and expertise provided for the quote, through the survey, quote, confirmation, install booking, scaffolding installation, then finally the actual installation has been seamless. Nathan and Ashley were great in the quote/order process, whilst the chaps that completed the actual installation were super, very friendly and approachable, whilst doing a very clean and efficient job.

I will admit to being nervous of the process, with many less than reputable firms out there, but I would not hesitate to recommend anyone to use Sustain for their solar requirements.

20 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Solar installation

From the initial contact to final install very informative and professional,on the day 4 young men turned up on time,very polite and helpful,started installation right away and worked all day ,in a clean ,tidy, professional manner,any queries I had ,answered with good information,would recommend this company

15 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service from Sustain Solar.

Excellent Service from Sustain Solar.
I’m very happy with the solar installation carried out by Sustain. The project started in May and was finally completed in October, including all the necessary certificates. It did take a little longer than initially expected due to the larger unit being fitted, but the overall experience was very positive.
Once the prices were agreed, the whole process was seamless, from the scaffolding going up to the installation of the solar panels, battery and inverter. The engineer and electrician were both professional, efficient and knowledgeable, and the actual fitting work was completed in just one day.
Sustain kept us informed throughout the project and followed up afterwards to make sure everything was working as it should. Their communication and attention to detail were much appreciated.
The system is now up and running, and we haven’t used any electricity from the grid since it was fitted, which is fantastic!
Overall, I’m delighted with the installation and the service provided by Sustain. I would happily recommend them to anyone considering solar panels and battery storage. Thank you to the whole team for a great job!

8 de outubro de 2026
Classificada 5 em 5 estrelas

Very good experience

Very good experience, just a little issue with the communication about when they are going to erect the scaffolding and when they are going to pick it up. Apart of that, the installation of the solar panels went smoothly, the explanation about how to use it very good.

7 de outubro de 2026
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Resposta da Sustain - Solar, Heat Pumps & HomePlans

Hi Juan, Thank you so much for the fantastic review and 5 stars! It’s brilliant to hear that you enjoyed your experience with us. We really appreciate you taking the time to share your feedback — it genuinely means a lot. Hopefully we’ll see you again before too long!

Classificada 5 em 5 estrelas

Excellent experience from start to…

Excellent experience from start to finish. The installer arrived at the agreed time and started work straight away. All the work carried out is neat & tidy and no mess was left. I also had a quote done for some additional work and everything was explained clearly and professionally. Once the EV charger install was finished and tested, Alex kindly registered the unit and explained what apps were required and how to use them. Both gentlemen were very polite and respectful of my property. Would definitely use this company again.

6 de outubro de 2026
Opinião espontânea
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Resposta da Sustain - Solar, Heat Pumps & HomePlans

Thank you for the fantastic feedback and 5 stars! Knowing that our customers have had a great experience is exactly what we love to hear. We really appreciate your support, and your kind words will be passed on to the team.

Classificada 5 em 5 estrelas

A first class installation

A first class battery, gateway and EV charger installation. I’m delighted with new products.
I wish to praise Charlie whose communication, knowledge, attention to detail and my needs were highly impressive and of the kind rarely experienced nowadays.
The pre and post installation processes were efficient and well managed.
Paul Ciniglio, Head of Whole Home Retrofit, The National Energy Foundation.

28 de setembro de 2026
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Resposta da Sustain - Solar, Heat Pumps & HomePlans

Hi Paul Ciniglio, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience with us. Your kind words mean a lot to our team, and we really appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Sustain Homes installed our EV charger…

Sustain Homes installed our EV charger to be compatible with the solar installation they did for us a few years ago.
The installer was great: quick, tidy, informative and made sure we understood how to use it on the app.
We were very happy indeed with all interactions with Abbie, John and the team.

5 de outubro de 2026
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Resposta da Sustain - Solar, Heat Pumps & HomePlans

Thank you so much for the fantastic 5-star review! We’re really pleased to hear that you enjoyed your experience with us. Your kind words genuinely mean a lot to the whole team. We really appreciate your support and hope to see you again soon!

Classificada 5 em 5 estrelas

Great experience

Although there were some niggling communication issues in the beginning, I cannot fault Sustain and the team for the work they have done. From Ashley's patience, to Antonio's and Ash's swift work on the installation day - this was a good choice for us.

29 de setembro de 2026
Opinião espontânea
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Resposta da Sustain - Solar, Heat Pumps & HomePlans

Thank you for your 5-star review and for choosing our business! We’re pleased to hear that you were happy with your experience. Your feedback is greatly appreciated; it helps our team continue providing the high standard of service we aim for. We hope to see you again soon.

Classificada 5 em 5 estrelas

All good. Nothing bad.

All good. Nothing bad.
Contractors were friendly and courteous.
Ashley's communications before and after the installation were first class.

29 de setembro de 2026
Opinião espontânea
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Resposta da Sustain - Solar, Heat Pumps & HomePlans

Thank you for the lovely 5-star review! It’s always a pleasure to hear that you have had a great experience with us. We really appreciate your support and the kind words. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Great installation

Great installation ,Sustain very good customer service and communication.Would highly recommend to anyone about to get a solar installation.

24 de setembro de 2026
Opinião espontânea
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Resposta da Sustain - Solar, Heat Pumps & HomePlans

Hi Doreen & Angie, Thank you for the lovely 5-star review! It’s a pleasure to hear that you have had a great experience with us. We really appreciate your support and the kind words. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Very efficient

Very efficient, with clear advice and guidance during initial enquiry and purchase. Very happy with instalment team. Efficient and tidy explained what they were doing. Good follow up post instalment and explanation of documents being sent.

24 de setembro de 2026
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Resposta da Sustain - Solar, Heat Pumps & HomePlans

Hi Philip, Thank you so much for the fantastic 5-star review! We’re really pleased to hear that you enjoyed your experience with us. Your kind words genuinely mean a lot to the whole team. We really appreciate your support and hope to see you again soon!

Classificada 4 em 5 estrelas

A happy customer…

Very happy with my solar panel and heat pump installation through a government grant. After initial delays, Sustain Homes communicated well, answered my questions, and were transparent throughout. I was also able to purchase extra solar panels and a battery through them at a good price. The installation teams were courteous and professional, and I am very pleased with the finished work. Would recommend!

23 de setembro de 2026
Opinião espontânea
logótipo da Sustain - Solar, Heat Pumps & HomePlans

Resposta da Sustain - Solar, Heat Pumps & HomePlans

Thank you very much for your review and for sharing your feedback with us. We’re pleased to know that you had a good experience overall. We’re always striving to improve, so we greatly appreciate your comments, and the team will take them on board. We look forward to welcoming you back.

Classificada 5 em 5 estrelas

Great!

Brilliant service and great installers!

21 de setembro de 2026
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Resposta da Sustain - Solar, Heat Pumps & HomePlans

Thank you for the 5-star review! We’re so glad you enjoyed your experience with us. We really appreciate your support and kind feedback, and we hope to see you again soon!

Classificada 5 em 5 estrelas

I order a solar and battery…

I order a solar and battery…
I order a solar and battery installation from Scottish Power. The system was handled by Sustain Homes, a Scottish Power partner. The whole process from order to fitting was hassle free, with good communication throughout. On lnstallation day, the men arrived on time, and got on with their work immediately. 8am to 4pm and the work was finished. The two fitters were very knowledgeable and nothing was too much trouble. Would recommend Scottish Power. 5 stars from me

17 de setembro de 2026
Opinião espontânea
logótipo da Sustain - Solar, Heat Pumps & HomePlans

Resposta da Sustain - Solar, Heat Pumps & HomePlans

Hi David, Thanks so much for the fantastic review and 5 stars! ⭐ It’s brilliant to hear that you enjoyed your experience with us. We really appreciate you taking the time to share your feedback — it genuinely means a lot. Hopefully we’ll see you again before too long!

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