Maison Flâneur Opiniões 389

Beautiful array of products and excellent customer service

Customer service was quick to respond to my query

In the monotonous vastness of online shopping, Maison Flaneur struck me immediately for its particular selections. The curated offerings are not simply elegant, they offer the sort of colloquial imagination, humor and sumptuousness of artisans who care and are having fun! This translates to a joy of use in the home that is essential as we go round and round washing up and setting tables and making and unmaking and tidying and making a blessed mess again. I love !

Great producers of quality items for the best season

Despite this being an expensive wholesaler, positioned as premium brand, selling “high quality” goods, Maison Flâneur have ridged rules on returns, even in the instance where the product I bought was not as advertised. One would presume, obviously wrongly, that if they are paying £60 for a plate, they may have the opportunity to return the product if they aren’t happy with it. Won’t be using this company again.

I ordered a picture for my daughter’s birthday. I paid for an oak frame. The picture arrived without a frame. I have emailed Maisonette Flaneur four times and sent them a picture of what I received as requested. I told them that it was for a gift so I needed a speedy resolution. I’ve heard nothing from them since sending the picture. There is no telephone number to call and no response to emails.
I WOULD NOT RECOMMEND THIS COMPANY. VERY POOR CUSTOMER SERVICE AND ENDLESS TIME SPENT TRYING TO RESOLVE THE ERROR IN THE ORDER.
AVOID BUYING FROM THEM.

Such a wide range of beautiful products, stunning quality too. The staff are very helpful and prompt in their communication. This site will defeinitely be a go to for our next accessories project!

Ordered a product. Shipping said 1-3 days. 11 days later the product arrives. Comms was poor

My table cloth is unique and beautiful and the personal service was beyond

lovely imaginative things to buy. I loved the cocktail napkins with the birds from Egypt. Great service and speedy delivery to Norway and good customer service. Would buy again

Beautiful lamp, and good customer service!

Favourite shop, swift and friendly customer service!

Alway available and nice, even when the order is "last minute". The quality is outstanding and everything is always made and packed with love!

Love love it ! Will buy again

I recently made my first purchase from Maison Flâneur (definitely won't be the last), and I couldn't be happier with the experience! The delivery was an absolute surprise—it arrived 10 days earlier than the estimated time, and the entire process took less than a week despite being told it would take longer.

The quality was just great, beautifully crafted, and exactly as pictured. The package came with a handwritten thank-you note, which made the whole experience feel special.

I highly recommend Maison Flâneur for anyone looking for unique homeware & accessories especially before the holiday season - make sure to check out their Gifts section :)

My lamp was a little delayed but the contact from the MF team was reassuring. They were helpful and I would happily use them again. The lamp itself is absolutely stunning and def worth the wait.

J'ai été livré de deux abats jour qui ne sont pas ceux que j'ai commandé. L'erreur est humaine. En revanche ça fait 3 mois, j'ai relancé environ 5 fois et l'interlocuteur change à chaque fois. La solution est simple ils ont fait une erreur et doivent m'envoyer les modèles commandés. Mais impossible d'avoir satisfaction. Je suis désemparé.

I just received my order, and I'm absolutely loved with the product! The shipping was quicker than I expected! ✨