Bad quality. lightweight and flimsy pieces, short term durability. the price simply isn’t worth it, extremely long waiting time. Sadly, neither the quality nor the overall experience justifies... Ver mais
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Leia as opiniões dos outros
Items are super cheap. I ordered earings and necklaces thinking I’m getting some good jewelry. First off messaging customer service asking for an update after 10 days and all they had to say is you ca... Ver mais
The beautiful creations from Maisonfoufou are backed by their wonderful staff. I had made enquiries about a piece of their jewlery and recieved such a lovely message back. Their assistance was promp... Ver mais
Shipping was super fast, came after around 2 weeks and I live in Australia. But the quality was definitely subpar. I bought the Lou Turquoise shell cross summer golden necklace and the pendant is supe... Ver mais
Informações sobre a empresa
Informações de contacto
120 Des Voeux Road Central, Central, 00000, Hong Kong SAR, Hong Kong
- service@maisonfoufou.com
- maisonfoufou.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Perfection
The quality, professionalism, and the variety of items they sell.
I received my order almost a month…
I received my order almost a month after placing it. I loved how the pieces looked until I took them out of the packaging. These are plastic silver and gold chains!! I was so upset I paid 30 bucks for each! what a rip off! they have not disclosed the types of material the silver and gold are made of. I'm so POd!!! If you don't care about the price, then have at it but it's not worth the cost.
Shipping across the globe!
They shipped my order to Peru, which I thought wasn't possible, when I told them I was leaving the US and I couldn't pick up the package on time before leaving. I am really grateful about how they handled the situation. Customer Service via email was fire! Hopefully they can target more LatinAmerican audience in the future!
Quality jewelry, great customer service
The jewelry from this company is so beautiful. I placed an order with them and accidentally picked the wrong item. I contacted the company and they responded quickly and fixed my mistake. I got my order quickly! I placed a 2nd order 3 days later.
really good costumer service
The package arrived on time, and the jewels were good packed. One item I've ordered arrived in the wrong color, but luckily the custumer service solved the problem really fast.Really happy with the experiece in general.
The products seems good quality, I've used them for only a week and they are still perfect.
The only negative note is that the ring I bought has left a little bit of green on my finger, but I think the fault is partially of my skin.
I will order again.
The jewelry has great quality
The jewelry has great quality. Shipping didn’t take long. Will definitely purchase it next time.
The beautiful creations.
The beautiful creations from Maisonfoufou are backed by their wonderful staff. I had made enquiries about a piece of their jewlery and recieved such a lovely message back. Their assistance was prompt and they were so helpful.
If you ever want something unique go to their site they have an extensive catalogue of creations which you can mix to make them your own unique look.
Not worth the wait
Not worth the wait, time or quality. They appear to have Bot responses. I ordered on Dec 3 for my daughter as one of her Christmas gifts! Never made it on time. It came after the new year! When you inquire about your purchase, you’re given the same response with a tracking number that they only show created but the package never gets picked up for shipping until whenever they decide. The quality is giving dollar store (no shade to the dollar store, love them because you know what you’re getting. It’s in the name!!) These 5 star reviews are so fake! John Smith and Lucas please upload pictures of you both wearing the jeweler you bought for self!!!
I love this company and their jewelry
I love this company and their jewelry so much! I have ordered from them multiple times and always receive compliments. I even had a piece malfunction one time and they immediately worked to replace it. couldn’t recommend them more!
I am completely obsessed
I am completely obsessed. The jewelry looks even better in person. I received so many compliments. It brings out your main character moment.Also customer service was so great I made a large order and had to change something. I emailed them and they were so kind and helpful.
Don’t order from them
Don’t order from them! The only good reviews here are from people trying to get the 10% off offer they give you in exchange for a positive review. They are drop shippers meaning they don’t have anything physically in stock. It’s just a webpage. When you order from them they order from China and your package takes way longer to get to you than what they promise. The tracking website is terrible too because it’s an international order. I placed my order on 12/02 and didn’t receive my order until 01/02! When I reached out to Maison Foufou’s customer service to find out what was taking so long all they did was send me the tracking number that I already had.
I loveeeee Foufou jewelry
I loveeeee Foufou jewelry! I've placed multiple orders for rings, earrings, and necklaces. I only wear gold jewelry so I appreciate that they have a lot of both silver and gold options. Their jewelry also has a unique style and I receive compliments all the time when I wear their pieces. Can't wait to order again soon!
Beauty
I contacted customer service because I thought my package was wrongly shipped to the Florida. But then I realized the app I was using, Shop was tracking it incorrectly and MaisonFouFou reached out to me very quickly and answered all my questions. I got my beautiful jewelry and it’s so cute. I love it.
Heart Silver Necklace
Necklace was beautiful packed well with fast delivery very happy will buy again.
The delivery is a month late
The delivery is more than an month late, I ordered in November for a Christmas gift and it's still not delivered.
Do not recommend.
Edit: after the brand's reply promissing a "solution" they only sent an notification saying the package has been shipped. Not much of a solution :) *
Still do not recommend.

Resposta da Maisonfoufou
I would leave a review
I would leave a review, but I have not yet received my items. I ordered in November. Hoping it all comes before Christmas

Resposta da Maisonfoufou
Product takes TOO LONG to be delivered
I ordered a couple of products at the beginning of December, it is almost end of December and the product in not even in transit to be delivered. This is unacceptable, will never buy anything from this vendor ever again.

Resposta da Maisonfoufou
Never get it...
Alternatif more than 2 week-end, the stuff is always stucked in China...

Resposta da Maisonfoufou
First of all I can't upload a photo…
First of all I can't upload a photo because we haven't received our product. Order 3 items for a Christmas gift on Dec 1st, was processed on Dec 6th with not other updates! I reached out to C/S and just get the usually fluff text book answers. My option do not purchase anything from them, the product is coming directly from China, and they do not care about timely transactions. 7 - 15 working days??? REALLY?? Live and learn on my part but now my Niece will not be opening a gift on Christmas this year! I probably should monitor my CC now too.. Buyer Beware!

Resposta da Maisonfoufou
Die Ketten sind sehr schön und sehen…
Die Ketten sind sehr schön und sehen auch qualitativ hochwertig aus.
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