Maisonfoufou Opiniões 

56
•
TrustScore: 3 em 5

2,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Bad quality. lightweight and flimsy pieces, short term durability. the price simply isn’t worth it, extremely long waiting time. Sadly, neither the quality nor the overall experience justifies... Ver mais

Classificada 1 em 5 estrelas

Items are super cheap. I ordered earings and necklaces thinking I’m getting some good jewelry. First off messaging customer service asking for an update after 10 days and all they had to say is you ca... Ver mais

Classificada 5 em 5 estrelas

The beautiful creations from Maisonfoufou are backed by their wonderful staff. I had made enquiries about a piece of their jewlery and recieved such a lovely message back. Their assistance was promp... Ver mais

Classificada 3 em 5 estrelas

Shipping was super fast, came after around 2 weeks and I live in Australia. But the quality was definitely subpar. I bought the Lou Turquoise shell cross summer golden necklace and the pendant is supe... Ver mais

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2,8

Aceitável

TrustScore: 3 em 5

56 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(56)

15 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I received my order almost a month…

I received my order almost a month after placing it. I loved how the pieces looked until I took them out of the packaging. These are plastic silver and gold chains!! I was so upset I paid 30 bucks for each! what a rip off! they have not disclosed the types of material the silver and gold are made of. I'm so POd!!! If you don't care about the price, then have at it but it's not worth the cost.

13 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Shipping across the globe!

They shipped my order to Peru, which I thought wasn't possible, when I told them I was leaving the US and I couldn't pick up the package on time before leaving. I am really grateful about how they handled the situation. Customer Service via email was fire! Hopefully they can target more LatinAmerican audience in the future!

5 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Quality jewelry, great customer service

The jewelry from this company is so beautiful. I placed an order with them and accidentally picked the wrong item. I contacted the company and they responded quickly and fixed my mistake. I got my order quickly! I placed a 2nd order 3 days later.

14 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

really good costumer service

The package arrived on time, and the jewels were good packed. One item I've ordered arrived in the wrong color, but luckily the custumer service solved the problem really fast.Really happy with the experiece in general.
The products seems good quality, I've used them for only a week and they are still perfect.

The only negative note is that the ring I bought has left a little bit of green on my finger, but I think the fault is partially of my skin.

I will order again.

13 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The beautiful creations.

The beautiful creations from Maisonfoufou are backed by their wonderful staff. I had made enquiries about a piece of their jewlery and recieved such a lovely message back. Their assistance was prompt and they were so helpful.
If you ever want something unique go to their site they have an extensive catalogue of creations which you can mix to make them your own unique look.

12 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Not worth the wait

Not worth the wait, time or quality. They appear to have Bot responses. I ordered on Dec 3 for my daughter as one of her Christmas gifts! Never made it on time. It came after the new year! When you inquire about your purchase, you’re given the same response with a tracking number that they only show created but the package never gets picked up for shipping until whenever they decide. The quality is giving dollar store (no shade to the dollar store, love them because you know what you’re getting. It’s in the name!!) These 5 star reviews are so fake! John Smith and Lucas please upload pictures of you both wearing the jeweler you bought for self!!!

3 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I love this company and their jewelry

I love this company and their jewelry so much! I have ordered from them multiple times and always receive compliments. I even had a piece malfunction one time and they immediately worked to replace it. couldn’t recommend them more!

15 de outubro de 2024
Classificada 5 em 5 estrelas

I am completely obsessed

I am completely obsessed. The jewelry looks even better in person. I received so many compliments. It brings out your main character moment.Also customer service was so great I made a large order and had to change something. I emailed them and they were so kind and helpful.

3 de janeiro de 2025
Classificada 1 em 5 estrelas

Don’t order from them

Don’t order from them! The only good reviews here are from people trying to get the 10% off offer they give you in exchange for a positive review. They are drop shippers meaning they don’t have anything physically in stock. It’s just a webpage. When you order from them they order from China and your package takes way longer to get to you than what they promise. The tracking website is terrible too because it’s an international order. I placed my order on 12/02 and didn’t receive my order until 01/02! When I reached out to Maison Foufou’s customer service to find out what was taking so long all they did was send me the tracking number that I already had.

1 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I loveeeee Foufou jewelry

I loveeeee Foufou jewelry! I've placed multiple orders for rings, earrings, and necklaces. I only wear gold jewelry so I appreciate that they have a lot of both silver and gold options. Their jewelry also has a unique style and I receive compliments all the time when I wear their pieces. Can't wait to order again soon!

12 de dezembro de 2024
Classificada 5 em 5 estrelas

Beauty

I contacted customer service because I thought my package was wrongly shipped to the Florida. But then I realized the app I was using, Shop was tracking it incorrectly and MaisonFouFou reached out to me very quickly and answered all my questions. I got my beautiful jewelry and it’s so cute. I love it.

30 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

The delivery is a month late

The delivery is more than an month late, I ordered in November for a Christmas gift and it's still not delivered.
Do not recommend.

Edit: after the brand's reply promissing a "solution" they only sent an notification saying the package has been shipped. Not much of a solution :) *
Still do not recommend.

24 de dezembro de 2024
Opinião espontânea
logótipo da Maisonfoufou

Resposta da Maisonfoufou

Thank you for sharing your feedback, and we deeply apologize for the experience you’ve had. This is certainly not the level of service we aim to provide. Please know that we are sending you an email shortly with a proposal to solve this issue. If you have not yet received the details or if there’s anything we can assist with, please feel free to reach out to us directly at info@maisonfoufou.com.

Classificada 1 em 5 estrelas

I would leave a review

I would leave a review, but I have not yet received my items. I ordered in November. Hoping it all comes before Christmas

24 de novembro de 2024
Opinião espontânea
logótipo da Maisonfoufou

Resposta da Maisonfoufou

Thank you for sharing your feedback, and we deeply apologize for the experience you’ve had. This is certainly not the level of service we aim to provide. Please know that we are sending you an email shortly with a proposal to solve this issue. If you have not yet received the details or if there’s anything we can assist with, please feel free to reach out to us directly at info@maisonfoufou.com.

Classificada 1 em 5 estrelas

Product takes TOO LONG to be delivered

I ordered a couple of products at the beginning of December, it is almost end of December and the product in not even in transit to be delivered. This is unacceptable, will never buy anything from this vendor ever again.

19 de dezembro de 2024
Opinião espontânea
logótipo da Maisonfoufou

Resposta da Maisonfoufou

Thank you for sharing your feedback, and we deeply apologize for the experience you’ve had. This is certainly not the level of service we aim to provide. Please know that we are sending you an email shortly with a proposal to solve this issue. If you have not yet received the details or if there’s anything we can assist with, please feel free to reach out to us directly at info@maisonfoufou.com.

Classificada 1 em 5 estrelas

Never get it...

Alternatif more than 2 week-end, the stuff is always stucked in China...

2 de dezembro de 2024
Opinião espontânea
logótipo da Maisonfoufou

Resposta da Maisonfoufou

Thank you for sharing your feedback, and we deeply apologize for the experience you’ve had. This is certainly not the level of service we aim to provide. Please know that we are sending you an email shortly with a proposal to solve this issue. If you have not yet received the details or if there’s anything we can assist with, please feel free to reach out to us directly at info@maisonfoufou.com.

Classificada 1 em 5 estrelas

First of all I can't upload a photo…

First of all I can't upload a photo because we haven't received our product. Order 3 items for a Christmas gift on Dec 1st, was processed on Dec 6th with not other updates! I reached out to C/S and just get the usually fluff text book answers. My option do not purchase anything from them, the product is coming directly from China, and they do not care about timely transactions. 7 - 15 working days??? REALLY?? Live and learn on my part but now my Niece will not be opening a gift on Christmas this year! I probably should monitor my CC now too.. Buyer Beware!

20 de dezembro de 2024
Opinião espontânea
logótipo da Maisonfoufou

Resposta da Maisonfoufou

Thank you for sharing your feedback, and we deeply apologize for the experience you’ve had. This is certainly not the level of service we aim to provide. Please know that we are sending you an email shortly with a proposal to solve this issue. If you have not yet received the details or if there’s anything we can assist with, please feel free to reach out to us directly at info@maisonfoufou.com.

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