Maisonfoufou Opiniões 

56
•
TrustScore: 3 em 5

2,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Bad quality. lightweight and flimsy pieces, short term durability. the price simply isn’t worth it, extremely long waiting time. Sadly, neither the quality nor the overall experience justifies... Ver mais

Classificada 1 em 5 estrelas

Items are super cheap. I ordered earings and necklaces thinking I’m getting some good jewelry. First off messaging customer service asking for an update after 10 days and all they had to say is you ca... Ver mais

Classificada 5 em 5 estrelas

The beautiful creations from Maisonfoufou are backed by their wonderful staff. I had made enquiries about a piece of their jewlery and recieved such a lovely message back. Their assistance was promp... Ver mais

Classificada 3 em 5 estrelas

Shipping was super fast, came after around 2 weeks and I live in Australia. But the quality was definitely subpar. I bought the Lou Turquoise shell cross summer golden necklace and the pendant is supe... Ver mais

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2,8

Aceitável

TrustScore: 3 em 5

56 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(56)

15 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Terrible experience

They tell me to put a good review with everything and a photo, but my order has not arrived, I was very disappointed with the customer service, it took weeks to send my order because the things I ordered were not in stock, the worst thing was that it was decided that they would send me first what they had and as soon as they came back in stock the other items would be sent in a second package, in the end they ended up waiting until everything was there because it surely does not suit them that there were 2 shipments, in my life I will never buy from this brand again and I will make sure that whoever wants to order from this brand retracts. I have a terrible experience

13 de dezembro de 2024
Opinião espontânea
logótipo da Maisonfoufou

Resposta da Maisonfoufou

Thank you for sharing your feedback, and we deeply apologize for the experience you’ve had. This is certainly not the level of service we aim to provide. Please know that we are sending you an email shortly with a proposal to solve this issue. If you have not yet received the details or if there’s anything we can assist with, please feel free to reach out to us directly at info@maisonfoufou.com.

Classificada 1 em 5 estrelas

Cheap cheap plastic

Cheap cheap plastic. 2 of the 3 necklaces literally broke into beads everywhere when I unpacked. The 3rd was less than dollar store quality. I could have made that same necklace for $0.75.For the prices it's ABSOLUTELY trash. Do not spend your money. The only reason I gave 1 star is because they finally refunded me after a few back and forth emails.

15 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Items are super cheap

Items are super cheap. I ordered earings and necklaces thinking I’m getting some good jewelry. First off messaging customer service asking for an update after 10 days and all they had to say is you can track your order here ….. (that I knew and I asked why it is not sent after 10 days). Second, I got the items and regretted it right away!!! I could literally get it from Shein with better PRICE and better MATERIAL! Not recommended at all

17 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

hurry up and give me my package

why is my package ready to ship for 1 month and still didn’t ship? are you coming from hong kong? do you plan on taking more than a month to give me a small necklace i don’t know what you’re doing but i don’t think your sales are exploding to take that long so just put that necklace in the bag bro, hurry up. I’m tired of waiting for you and i know that necklace didn’t take 34 dollars to make but i still bought it and this is just disrespectful. definitely not going to order anything else

26 de agosto de 2024

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