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MALLET Opiniões 1271

TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have bought 4 different pairs of trainers over the last 2 years. The quality is amazing. The box. The extra laces. Shoe horn and Bags all included. I recently had a problem with a pair. I spoke to s... Ver mais

Classificada 1 em 5 estrelas

Paid for trainers .... Still not received, after a long wait, due to Easter and an IT issue on Mallets end DPD dropped a pair of 200 trainers on my door step ( I live on a main rd , and if no answer... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered some shoes that I needed fairly quickly, received! However I needed the next size up. Shona was very professional, proactive , I sent them back the same day and Shona got me the replacemen... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Style is where they really shine, The design is clean, modern, and versatile they pair well with pretty much anything, from casual outfits to something a bit more dressed up. I’ve had quite a few com... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

Mallet London is a luxury footwear brand committed to innovative design and exceptional craftsmanship. Founded in 2015 to redefine the luxury trainer market, Mallet combines high-end materials with distinctive style, making aspirational luxury accessible. Rooted in London, Mallet’s designs are inspired by the city’s dynamic culture, with styles named after iconic streets and neighbourhoods. This connection reflects the brand’s journey from its London origins to becoming a recognised leader in modern luxury footwear and clothing.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Great quick delivery

Great quick delivery

26 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Hello Sherzad,

Thank you for taking the time to provide us with your valuable feedback.

Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet

Classificada 5 em 5 estrelas

Brilliant service. Excellent for darts.

Brilliant service. I bought 2 pairs for myself and my son. We run a junior Darts Academy and these are the perfect shoes to play darts in. Amazing in detail and comfortable. Certainly have improved my darts game.

26 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Hello Simon

Thank you for taking the time to provide us with your valuable feedback.

Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

I hope by wearing your Mallet's brings all of you luck in future games and tournaments.

Thank you for your continued support and we look forward to dealing with you again in the near future.

Mallet

Classificada 5 em 5 estrelas

Great service all ways keeping the…

Great service all ways keeping the customer informed

1 de janeiro de 2026
logótipo da MALLET

Resposta da MALLET

Hello Billy,

Thank you for taking the time to provide us with your valuable feedback.

Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet

Classificada 5 em 5 estrelas

Top quality trainers

Top quality trainers. Come looking the part well packed. Fast delivery too

25 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Hello Lee,

Thank you for taking the time to provide us with your valuable feedback.

Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet

Classificada 5 em 5 estrelas

Great trainers and great value

Great trainers and great value

25 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Hello David,

Thank you for taking the time to provide us with your valuable feedback.

Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet

Classificada 5 em 5 estrelas

Great shoes "hoxton"

31 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Thank you Andrew for taking the time to provide us with your valuable feedback.

Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet

Classificada 5 em 5 estrelas

Great service excellent

Great service excellent

31 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Thank you Mr Patel for taking the time to provide us with your valuable feedback.

Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet

Classificada 1 em 5 estrelas

Not received the package is saying that…

Not received the package is saying that has been delivered but I havent got it

25 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Thank you for taking the time to provide us with your feedback. We use the secure pin code service with DPD, which means the parcel cannot be handed over without the pin code (which only you have) being given to the driver. I have checked the POD and tracking, and the pin code was given and the image is compliant.

Please reach out to the team at team@mallet.com with your order number and reason for contact, and we will do our best to assist you.

Have a lovely rest of your day!

Mallet

Classificada 5 em 5 estrelas

spot on

Lovely comfortable shoes will be ordering more items

31 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Thank you Nick, for taking the time to provide us with your valuable feedback.

Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

Thank you for your continued support and we look forward to dealing with you again in the near future.

Mallet

Classificada 5 em 5 estrelas

Very good

Very good service

30 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Hi Zack,
Thank you for taking the time to provide us with your valuable feedback.

Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

Thank you for your continued support and we look forward to dealing with you again in the near future.

Mallet

Classificada 1 em 5 estrelas

I still haven't received my parcel DPD…

I still haven't received my parcel DPD Keep saying they have tried delivering it yet they haven't as I was at my kitchen window at 9.15am and they said they tried at 9.31 am they never knocked my door,so I am still waiting for my trainers

29 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Thank you Angela for taking the time to provide us with your feedback and we are saddened to hear what has happened.

All the delivery information is sent to the customer so they can track the parcel throughout its journey and reschedule this should the delivery fail.

Unfortunately I can see the parcel is on its way back to us as the both deliveries have been unsuccessful. If you wish to discuss this further, please reach out to the team on team@mallet.com and we will do our best to assist you.

Have a lovely rest of your day!
Mallet

Classificada 1 em 5 estrelas

Both parcels were delivered back and…

Both parcels were delivered back and did not arrive
Very disappointed

29 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Hi Karen,
Thank you for taking the time to provide us with your feedback and we are saddened to hear what has happened.

We use DPD tracked secure pin code service. The pin code & tracking number are sent four times in total to the customer on both email and SMS: the day the order leaves the warehouse and again on the hour slot the following working day. The pin code has to be given to the driver to complete the delivery. If the delivery fails, you must reschedule within 24 hours via the DPD website, otherwise it will be returned to us for a refund minus the postal costs as we have shipped correctly and given you all the information needed for you to be available to accept the delivery.

Have a lovely rest of your day!

Mallet

Classificada 1 em 5 estrelas

DPD are a joke

DPD are a joke, tried to deliver and would not wait 1 minute on the pin number. Now when I check progress of parcel it is being returned to Mallet without any attempt to deliver back to me.

25 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Hi David,
Thank you for taking the time to provide us with your feedback and we are saddened to hear what has happened.

We use DPD tracked secure pin code service. The pin code & tracking number are sent four times in total to the customer on both email and SMS: the day the order leaves the warehouse and again on the hour slot the following working day. The pin code has to be given to the driver to complete the delivery. If the delivery fails, you must reschedule within 24 hours via the DPD website, otherwise it will be returned to us for a refund minus the postal costs as we have shipped correctly and given you all the information needed for you to be available to accept the delivery.

We are looking into your particular situation, where the driver did not wait for the pin code, and we will talk to you more about this on the email thread with our customer service team.

Have a lovely rest of your day!

Mallet

Classificada 5 em 5 estrelas

Love my new shoes!

Love my new shoes!

27 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Thank you for taking the time to provide us with your valuable feedback.

Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet

Classificada 5 em 5 estrelas

Amazing

Amazing, love mallets!

28 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Thank you Nicole for taking the time to provide us with your valuable feedback.

Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet

Classificada 5 em 5 estrelas

Top trainers and service from a top…

Top trainers and service from a top company.

28 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Thank you Peter for taking the time to provide us with your valuable feedback.

Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet

Classificada 5 em 5 estrelas

Recently brought to different items…

Recently brought two different items off mallet.. quality products Popham white and a black sweat.. love the attention to detail including the packaging they both came in

27 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Thank you Glyn for taking the time to provide us with your valuable feedback.

Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet

Classificada 5 em 5 estrelas

Great design and excellent material

Great design and excellent material. Love it.

26 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Hi Olakunle,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

Thank you for your continued support and we look forward to dealing with you again in the near future.

Mallet

Classificada 5 em 5 estrelas

Shoes arrived really quick and hassle…

Shoes arrived really quick and hassle free. Great product well done keep doing what you do best.

26 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Hi Ian,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

Thank you for your continued support and we look forward to dealing with you again in the near future.

Mallet

Classificada 5 em 5 estrelas

Great quality fast delivery

26 de dezembro de 2025
logótipo da MALLET

Resposta da MALLET

Thank you Victoria for taking the time to provide us with your valuable feedback.

Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.

If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club

Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet

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