Good service in the end few hiccups at the beginning couldn't send money to my bank account but got cheque via post quite quickly!
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
After taking 4 months previously to get the first half of MY money out (see previous review), I am now trying to get the rest of my money out. I thought this would be simple, all the forms are compl... Ver mais
A empresa respondeu
While it took over 1.5 hours on the phone to complete the outcome was swift and took account of the reason for the withdrawl. As I was asked to complain about the length of time it took, a few days la... Ver mais
Phone answered quickly and efficiently I think tax liability on bonds is not as straight forward as first told
Informações sobre a empresa
Escrito pela empresa
We’re a leading savings and investments business, caring for customers for over 170 years. Ever since we were founded as a loans and life assurance company in 1848, we’ve sought to bring wealth within reach of as many people as possible by helping them access our products. Today we’re part of M&G plc, a family of brands all aligned behind the same ambition: to manage our customers’ savings and investments so that they can live the life they want, while aiming to make the world a little better along the way.
Informações de contacto
BN15 8GB, LANCING, Reino Unido
- 0800 000 000
- mandg.com/pru
4,0
Bom
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thank you for everything
29 de maio de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Be very careful of these people seems they will do anything to keep your money !!! Up date Nothing they rang me then hung up !!! Terrible company I feel for people with large sums of money 😡😡
Absolutely awful company they told me my pot had a bankruptcy order on it !! I contacted my bankruptcy company who told me they had heard nothing from prudential and there is no such order !!
Still nothing they give this email and then do nothing just to look good on here. Absolute thieving scum !!!!
29 de maio de 2026
Opinião espontânea
Resposta da Pru UK
Hi Tim, we're concerned to hear about your recent experience in engaging with us, and for the worry and frustration this has caused.
We'd like to follow up on this, and to allow us to do so, please could you email our team at social@prudential.co.uk with your plan number. We look forward to hearing from you and helping to resolve matters for you. Many thanks
Really pleased Pru managed to hold onto…
Really pleased Pru managed to hold onto my policy when I completely forgot about updating my address. Managed to track me down and looked after my policy for years
24 de março de 2026
Resposta da Pru UK
Hi, it's great to hear we were able to reunite you with your policy. Thank you for taking the time to leave your review and please let us know if there's anything more you need. Many thanks
The company at present is doing well
The company at present is doing well . It is my experience from many years ago which was poor in that they did not fully explain the tax implications of these policies on withdrawl
1 de maio de 2026
Prompt reply following an issue with…
Prompt reply following an issue with regard to my pension. Awaiting the next step now.
10 de maio de 2026
Resposta da Pru UK
Hi Lozzie, thank you for taking the time to leave your review, and we're pleased to hear your issue was responded to promptly, with further contact to be made. If there's anything else we can help with, please let us know. Many thanks
The Company took a while to answer a…
The Company took a while to answer a straightforward query and then gave a negative answer, without suggesting an alternative.
24 de maio de 2026
Resposta da Pru UK
Hi Keith, we appreciate your feedback and we're sorry we couldn't resolve your query promptly, or offer an alternative.
We'd like to review your experience in more detail and if you're happy to, please email us at social@prudential.co.uk with further details, including your plan number. Many thanks
Survey too much! And can't remember the date And how can Antone make a date input field so weird?
I got rtayerb bored with the over-complexity of the survey
10 de maio de 2026
ZERO STARS
If I could do zero I would - I have been trying to transfer my pension for nearly 2 months - they have made it difficult at every turn - I've supplied information, emails, messages. None of these things they need legally as I have had no such problems with other companies. AVOID at all costs - impossible to work with.
22 de maio de 2026
Opinião espontânea
Resposta da Pru UK
Hi Victoria, we're sorry to hear about your experience in transferring your pension, and for the frustration this is causing. We'd like to help, and if you could email us at social@prudential.co.uk with your plan number and preferred contact details, we'll arrange for our customer service team to get in touch. Many thanks
Easy to deal with and the advice I…
Easy to deal with and the advice I received was just what I needed
2 de abril de 2026
Chris Reynolds
The letter forwarded regarding income tax,couldn't understand it at all.
20 de maio de 2026
Resposta da Pru UK
Hi Chris, we’re sorry the letter has caused confusion and may have raised further questions. We’d like to help.
Please email us at social@prudential.co.uk with the reference from your letter and your preferred contact details, and one of our team will be in touch. Many thanks.
Absolute seamless service from start to…
Absolute seamless service from start to finish .
10 de abril de 2026
Resposta da Pru UK
Hi Chris, thank you for your feedback and we're delighted to hear you had a positive experience in dealing with us recently.
Everything was easy on line and the…
Everything was easy on line and the transaction done within days
10 de maio de 2026
Resposta da Pru UK
Hi Carole, we're so pleased to hear your online experience was easy and efficient. Thank you for taking the time to highlight this through your review, and should you need anything more, please let us know. Many thanks
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.