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It might help in the future to specify the language in which customer want's the manual. Not asking this question can lead to unnecessary delay.

On the support I received to sort out my problem, I'll give you five stars! It was awesome!

Hände weg, das ist eine Abofalle. Man will 95Ct. für eine Bedingungsanleitung und schließt dabei ein Abo über 149,99€ monatlich ab, ohne das zu sagen. Angeblich seht das irgendwo im Kleingedruckten.

Azienda seria e tempestiva nella consegna del file.
Grazie mille 🔝🔝🔝

I found my dealings with this company totally unacceptable. I wanted to order a manual for my new satnav and was lead through a procedure which resulted in an initial charge which was fair enough. Later a payment of £130 showed up on my credit card statement plus conversion charges even though the company address is in London . Somewhere along the line I had ‘signed up’ to a subscription. When querying this (twice) I was told I had agreed to it. I do not recall doing so. What they had done in my view amounted to trickery. Furthermore, their response to my complaint was unhelpful and curt and they refused any refund. Avoid this company at all costs.

ATTENZIONE! ho appena ricevuto un tentativo di frode bancaria da parte di questo sito! Ho comprato un manuale la settimana scorsa, per 0,95 euro, e stanotte 15 marzo 2026, ho ricevuto la richiesta di pagamento di 149,99 euro, MAI AUTORIZZATA e che non corrisponde a nessun acquisto. Fortunatamente ho potuto bloccare la carta, ma resta il fatto che è una frode bella e buona.

Total scam. AVOID AT ALL COSTS. My bank contacted me informing me that they declined an unauthorised transaction from this company for £159 and I have never even heard of them, let alone purchased anything from them. SCAM. SCAM SCAM.

Ho ricercato un manuale in italiano e nel giro di un paio di giorni mi è arrivato il manuale richiesto in PDF che ho scaricato

Qualcuno di voi o tramite voi ha tentato di prelevare 149 Euro dalla mia carta.
Non provateci mai piu',che vi denuncio.
Ladri,ladri,ladri

If you want to be SCAMMED ManualsGuru is the company. I ordered a manual for 0.95p and a week later was charged £131 for a subscription that I did not sign for, no mention on there web site.
These people are SCAMMERS and what is disappointing is Visa and Mastercard allow them to use there service.

Habe versucht, für 0,95 € eine Bedienungsanleitung herunterzuladen. Bezahlung sollte per Kreditkarte erfolgen. Nach Eingabe der Kreditkartendaten erwartete ich erfolglos die Freischaltung des Downloads. Aufgrund des geringen Betrags belies ich es dabei. Erstaunt war ich, als mir 7 Tage später 149,99 € abgebucht wurde. Ich habe kurzfristig den Betreiber der Seite angeschrieben, meine Kreditkarte gekündigt, Strafanzeige erstattet und den Kreditkartenbetreiber gebeten, den Betrag zurück zu holen. Zu keinem Zeitpunkt habe ich erklärt, ein Abo oder ähnliches abzuschließen. Insoweit wurden meine Kreditkartendaten in betrügerischer Absicht missbraucht.

I wanted instructions for an item made in China. It took a while but they found it eventually. We'll done gurumanuels!

Extremely limited information. No significant details whatsoever. Very, very disappointing.
Most certainly will NOT use again.

WARNING,DONT USE THIS COMPANY Dreadfull dishonist company,they take a subscription without authorisation and when asking for a credit they use their t&c as an excuse not to refund, they are breaking UK/EU ONLINE LAW, WHICH ALLOWS A 14 DAYS COOLING off PERIOD for any online subscription , contact trading standards and YOUR CREDIT CARD COMPANY WHO WILL PERSUE THE CREDIT.

Buon giorno sono vi sono grato per avermi mandato il manuale che avevo perso.Siete stati bravissime e molto veloci.L'unica cosa fastidiosa è che compaiono delle scritte grandi sovrapposte alle spiegazioni e funzioni della macchina che non permettono di leggere tutto con chiarezza.Comunque molte grazie di tutto se avrò ancora bisogno verrò da voi .

Repay my £133.99 that you took on 10 Feb

Within a couple of days manuals guru had located a suitable operating manual for a 2007 Mercedes Viano 350 V6 . The manual in English was just what I was after as my vehicle , an import from Japan , did not have any info with it . Downloading the manual ( all 300 pages ! ) was easy and I saved over £30.00 compared to taking a chance on a second hand paper copy via another well known on line retailer. Fantastic service.

Es una estafa en toda regla, la documentacion no llega nunca y por lo que veo han subido la tarifa 149.99, que te cargan en la tarjeta, cuidado no se os ocurra comprar ningun tipo de documento en materiales guru, es MENTIRA, evidentemente tomare las acciones legales oportunas. GRAN ESTAFA.

What a con bought a manual gor 83p the hot an invoice for a subscription which was not highlighted at the time and o cooling off period was given no e mails were received re this subscription only a charge was made it also took them a few days to find the manual and that was only after I said I didn't want the manual as they had taken too long to find it.

wrong manual need user manual for Fagor electric combi steem oven modle no HME - 10/11 NOT GAS HVG AND HCG can you please send me correct manual.