Fantastic response from Maria...helped me greatly with cancelling my order due to my cats not eating the grass stick Definitely will recommend yourselves to other friends ..A + experience
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Leia as opiniões dos outros
Like previous reports I also got a free pack and again did not realise I was signed to a subscription they took 2 X €64 out of my account and was told they could not refund as the cat stix were all... Ver mais
I ordered the free pack of cat 🐈 grass. My cats loved it. I didn't know that actually automatically I was subscribed to receive products 🤨! I was charged 44.93 euros for another pack of cat gra... Ver mais
The sticks are popular with all 6 cats and even my little kitten. But not overwhelmingly so. They'll munch away happily on them but they won't demand more or compete for them. So I was a little disapp... Ver mais
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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Good for your cats teeth and gut health…
Good for your cats teeth and gut health our cat loves the product only thing is is that I'd say only give 1 stick then see how the cat responds my greedy kitty had 2 and he then had upset tummy
So maybe just use 1 a week as a treat
Great product for routine dental…
Great product for routine dental maintenance. My indoor cat chews on them daily without any digestive trouble, and her teeth look noticeably cleaner.
There was a mistake in purchasing
There was a mistake in purchasing and I asked for a refund. No problems. They refunded my account and made sure I wasn't subscribed . Very friendly response. Definitely will be using the sites again. Thankyou for all your help.
PRODUCTS
Good customer servive when certain items were ordered without my permission and money taken from my bank account,, sent email and they got back , Maria was very helpful with getting me a refund
I would like to take this time to thank…
I would like to take this time to thank Maria for all the wonderful help she gave me in clearing up the mistake my computer made with this order, it was greatly appreciated. I had no problems in having this solved. Again, my thanks go out to Maria
Ordered a set of printed mugs
Ordered a set of printed mugs, arrived in two days, well-packed. Consistent colors across the batch, impressive manufacturing standard.
A good company
A good company, fast and efficient to deal with. Excellent customer care.
Unsatisfactory service
I would have to say that I am very disappointed with this company. I did not receive any product that I purchased. I sent an email and request requested some information inquiring where the product might have been delivered if they had proof of delivery and where it might be I understand that things get misplaced so I wasn’t really concerned. I just wanted to know if it got delivered to the wrong address cause I did not have any product yet I was charged for product so I wanted to know where it was. I wanted to know who signed for it and I wanted to see proof of delivery. I heard nothing back no response and I believe it said expect a response within 24 to 72 hours I waited for four days plenty more than enough time. I sent another email today and I told them that I would be letting my credit card company know that I would be requesting a refund and how disappointing it was that I was really looking forward to getting this product because I figured it was gonna really help my cats, but unfortunately, their business practises have tainted my experience to the point that I am no longer interested in purchasing this product from anywhere not if this is how they treat their customers very disappointing
Customer service 5* joke…
Customer service a joke several emails to cancel ignoring me
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