Massage Chair Store Opiniões 

689
•
TrustScore: 4.5 em 5

4,5

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Classificada 1 em 5 estrelas

Order wasn’t completed. Infinity required invasive identification method. They charged my card but wouldn’t complete the order. Both sales rep and her manager were not helpful in resolving this proble... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Rick, our sales rep was very knowledgeable and patient throughout or phone and email conversations. Very happy with the help and the clear picture of what to expect with the set up and move in proce... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This is my third massage chair from infinity. I have one in my house in ny and one in my bowling alley for customers to use. The one I just got for my apt in Fla is unbelievable. I’ve been going throu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Rick & Ryan were able to answer any questions I asked without any high pressure sales pitch at all! Their role was to educate on how massage chairs work & the differences in 2D, 3D & 4D chairs. Delive... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Farmácia

Informação fornecida por diversas fontes externas

At MassageChairStore.com, we’re in the business of well-being. We believe in healthy bodies and healthy minds, and we believe it all starts with a commitment to you. Our massage chairs combine the very best in therapeutics and technology, providing a one-of-a-kind relaxation experience to promote overall health. We are proud to provide personalized one-on-one service for all of our customers through our massage chair experts, who have personally tested each chair we have in stock. Because the Massage Chair Store stands firm to its commitment to matching you with the chair that best suits your needs, we will assist you through the entire process. No matter what aches or pains plague you, we guarantee that our massage chairs provide the comfort and relaxation that your body is seeking. If you’re not sure what massage chair is best for you, we’re here and happy to help! It’s our goal to get you on the road to a happier, healthier you. What separates us from other massage chair stores? We’re more than a simple website and answer system. Massage Chair Store operates a full showroom, conveniently located in Seabrook, NH, less than an hour from Boston. Come experience our full selection today!

Escrito pela empresa


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

689 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,5

Todas as opiniões

(689)

37 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Bernie was awesome

Bernie was awesome. He patiently explained all the features on various chairs to help me pick the best one for our needs. Great customer service!

10 de outubro de 2024
logótipo da Massage Chair Store

Resposta da Massage Chair Store

We're so glad to hear you had a positive experience! We strive to provide excellent customer service and it's wonderful to know that Bernie went above and beyond to help you find the perfect chair.

Classificada 5 em 5 estrelas

Great Sales Experience

We have not received our chair yet. I will update this review after we do. However, the purchase process was amazing. I spoke with Bernie Eppa. He was informative and cordial. Although I was anxious to purchase a chair, he wanted to ensure we had all the info we needed first. I truly appreciate his time and patience with me. My husband and I were on the phone with him for over a half hour. We never felt rushed or pressured. It was an excellent purchase experience. Thank you Bernie, and thank Massage Chair Store.

8 de outubro de 2024
Opinião espontânea
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Resposta da Massage Chair Store

We appreciate your kind words about your purchase experience. We understand your eagerness to receive your chair and will be sure to keep you updated on its status. We are so glad you had a positive experience with Bernie. He is a valuable member of our team and we are proud of his commitment to providing exceptional customer service.

Classificada 5 em 5 estrelas

The group as well as the product have…

The group as well as the product have performed exactly as we expected. Massage Chair's team walked us through and sent us videos prior to receiving so that we knew what to do when our chair arrived.

1 de setembro de 2024
Opinião espontânea
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Resposta da Massage Chair Store

We appreciate you taking the time to share your positive experience. We're thrilled to hear that the product met your expectations and that our team provided helpful support.

Classificada 2 em 5 estrelas

Only worked for 6 months

It worked great for about 6 months, and then it stopped working one day.

1 de março de 2024
Opinião espontânea
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Resposta da Massage Chair Store

We are sorry to hear that you experienced an issue with the product. We value your feedback and will use it to improve our products and services.

Classificada 5 em 5 estrelas

Was very good

Was very good, no problems at all

12 de agosto de 2024
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Resposta da Massage Chair Store

We're so glad to hear you had a positive experience. We appreciate your feedback and will continue to strive for excellence.

Classificada 5 em 5 estrelas

Perfect

Just one word........ PERFECT... !!!!!!!!!!!!!!!!!!

30 de agosto de 2024
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Resposta da Massage Chair Store

We're thrilled to hear you had a perfect experience! It's our goal to provide exceptional service, and your feedback means the world to us.

Classificada 5 em 5 estrelas

The best massage chair information I've ever received.

I have been researching massage chairs for almost three months after a visit to a massage chair store while on vacation. I have sat in and tested many different brands of chairs and finally got a chance to test the Infinity chairs at a Costco Road Show event after learning that Infinity also makes the Kyota line of chairs. I very much enjoyed the Infinity chairs so I went to this website and initiated a chat to learn what the differences between the Infinity and Kyota lines were.

Both Richard (chat) and Ryan (call) were extremely helpful and I ended up chatting with Ryan on the phone for almost half an hour. At no point was I pressured to buy and he answered all of my questions with a level of honesty that I've honestly never experienced at any of the massage chair places I've visited. I ended our call to chat with my wife about what I had learned, but even when I was ending our call, there was no pressure to purchase. After speaking with my wife and confirming our massage requirements, I called back, chatted with Ryan for another ten minutes and purchased the Kyota Nokori M980.

I can't say for certain yet how the chair will be, as it will be delivered in 3 weeks, but my experience with MassageChairStore.com was absolutely superb and I will recommend this place to everyone I speak to about massage chairs.

28 de agosto de 2024
Opinião espontânea
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Resposta da Massage Chair Store

We are thrilled to hear about your positive experience with our team. We appreciate you taking the time to share your journey in finding the perfect massage chair. We are committed to providing our customers with the information and support they need to make informed decisions, and we are glad that Richard and Ryan were able to assist you. We look forward to hearing about your experience with the Kyota Nokori M980 once it arrives.

Classificada 5 em 5 estrelas

Amazing customer service

Everyone was very helpful from start to finish. I wasn’t sure what to expect because many companies say they care about their customers and the service they get, but you guys definitely mean what you say.

26 de agosto de 2024
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Resposta da Massage Chair Store

We appreciate your kind words and are thrilled to hear that you had a positive experience. It's wonderful to know that our team was able to provide you with the support you needed. We strive to deliver exceptional customer service and are delighted that our efforts were recognized.

Classificada 5 em 5 estrelas

Sale person was helpful and interested…

Sale person was helpful and interested in getting what we wanted.

25 de julho de 2024
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Resposta da Massage Chair Store

We're so glad to hear that you had a positive experience with our sales team. We strive to provide our customers with the best possible service and it's great to know that we were able to meet your needs.

Classificada 3 em 5 estrelas

It took 6 weeks to arrive.

It took 6 weeks to arrive.

10 de julho de 2024
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Resposta da Massage Chair Store

M.T. I am sorry to hear of this. This does not generally happen and is outside the standard delivery time. Please feel free to call and we can discuss. However, I certainly hope that the chair meets your needs.

Classificada 5 em 5 estrelas

Purchasing a massage chair turned out…

Purchasing a massage chair turned out to be much more difficult than I planned. So many brands, models and features to choose from. Ryan, my Sales Representative, was extremely helpful and provided me with valuable information to make an educated purchase. Thank you! So looking forward to my chair!

19 de agosto de 2024
Opinião espontânea
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Resposta da Massage Chair Store

Thank you David. Ryan is indeed an amazing Sales person. He certainly goes the extra mile. Thank you for your kind review.

Classificada 5 em 5 estrelas

It all worked out as claimed

It all worked out as claimed. Good experience.

13 de abril de 2024
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Resposta da Massage Chair Store

Dave, I am glad that everything worked out. We are always here to help with anything you may need.

Classificada 5 em 5 estrelas

Upgrading my old chair

I called with questions about upgrading my current massage chair. Bernie was extremely helpful and was able to answer all of my questions.

1 de agosto de 2024
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Resposta da Massage Chair Store

Jacqueline, I am glad we could assist.

Classificada 5 em 5 estrelas

I love the chair!

I love the chair!! I specially love the ‘kneading’ function! One of the negatives is the calf part of the chair squeezes WAY TOO HARD and I don’t know if or how to reduce the pressure.
I have two different massages stored, but I’d like to store a few more. Is that possible?
Again, great chair but I want to reduce the calf pressure.

4 de julho de 2024
Opinião espontânea
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Resposta da Massage Chair Store

Kelly, I hope you were able to figure things out based on the tutorial I sent. Should you need anything else, we are always here for you.

Classificada 5 em 5 estrelas

Great experience, great value

I researched massage chairs for 4 hours on the internet before reaching out for massage chair consultation. Ryan was so knowledgeable and pleasant. He answered all of my questions and several I dint know I had. He explained why some chairs cost more and why they are worth it. He pointed my in the direction of chairs tall enough for me at 6 feet 4 inches and that will conform best to my body weight. He worked to come up with solutions that fit my budget, and I am convinced I have made a great purchase. When it came down to two very good options, he recommended the slightly less expensive chair because it was best for my profile and specific needs. I can hardly wait for my new chair to arrive. Great value. Great choices. Great information to base my decision on. Thanks for all the professional help.

18 de julho de 2024
logótipo da Massage Chair Store

Resposta da Massage Chair Store

Dwight, it's a pleasure to hear of the great experience you had. Ryan is indeed extremely knowledgeable and a great Salesman. Always remember that we are here for you should you need any assistance.

Classificada 5 em 5 estrelas

It was important that we were able to…

It was important that we were able to go to a showroom and see the chairs in person rather a blind on line purchase. Company sales representative Bernie Eppa was a pleasure to work with and explained everything to ass is us in our decision.

19 de junho de 2024
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Resposta da Massage Chair Store

Lawrence, it was a pleasure working with you. Thank you for your kind words. We are always here for you.

Classificada 5 em 5 estrelas

Great Experience

Customer Service representative answered all my questions and the sale process was straightforward and easy. The chair arrived sooner than expected and has worked great ever since. I recommend the Massage Chair Store regularly for the price, convenience, and customer service.

6 de junho de 2024
Opinião espontânea
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Resposta da Massage Chair Store

JB, we are happy your experience was great. Thank you for your kind words.

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