This review is almost a year after purchase, so I have lived with it over a range of conditions. It is not the sleekest of units, but the build quality of the unit and the cable is very good and aft... Ver mais
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Leia as opiniões dos outros
Purchased 10m Masterplug Type 2 Charger Feb 25, now has fault. Im a bluebadge holder and have been without my car now for 6 days as this is the only way I can charge it. They've accepted it's faulty a... Ver mais
We had a Masterplug Charger fitted two weeks ago for our EV car, the installer recommended it as an easy to use charger without spending too much. I'm impressed so far the phone app is nice and simpl... Ver mais
I purchased the charger to install myself (yes I'm qualified and registered) which I did the same day. I came to set it up and there was a fault with the supply voltage to my home. one phone call to t... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Luceco, experts in LED. Luceco are a supplier and manufacturer of high quality LED lighting products, with a wide range of commercial & domestic solutions
Informações de contacto
Baker Street 101-103, W1U 6FG, London, Reino Unido
- masterplug.com
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Não respondeu a opiniões negativas
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The charger is easy to use and tech…
The charger is easy to use and tech team always ready to help
Very good charger
Very good charger, very positive experience with communication with company,very comfortable with ease of using the APP
Used for 5 months without an issue.
Used for 5 months without an issue.
Easy to use and reliable reasonably priced charger.
Mobile App is not easy to use
Mobile App is not easy to use, and at times have not worked as well as it should. Even when it is set to charge using Solar- it drew power from the Grid.
Never skipped a beat!
Had for over 2 years, Never skipped a beat. Very reliable and easy to set up and use. Would definitely recommend.
Great
Great, good experience and no issues at all charging my car
We had a Masterplug Charger fitted two…
We had a Masterplug Charger fitted two weeks ago for our EV car, the installer recommended it as an easy to use charger without spending too much.
I'm impressed so far the phone app is nice and simple to use, I was dubious about having an application to charge as an older person but it's easy.
Unit great, Software average
This review is almost a year after purchase, so I have lived with it over a range of conditions.
It is not the sleekest of units, but the build quality of the unit and the cable is very good and after the summer where the unit faced a lot of sunshine never had a fault.
The software, whilst functional could be made a lot better but then I dont have a comparison to put it against.
Great product
Great product, easy install. Manage charging through the app! Would highly recommend!
Great tech support
I purchased the charger to install myself (yes I'm qualified and registered) which I did the same day. I came to set it up and there was a fault with the supply voltage to my home. one phone call to the help line and they adjusted the settings on the controller so its now been working every night for 6 months
Great product
Amazing charger and easy to use just download the app and your good to go
The best bit is just put it on schedule time and it will do the job
My Masterplug and me.
It was avasilable at Screwfix for immediate collection when the electrician arrived without one.
He told me it was easy to install as the installation instructions were clear and concise,
As the user it is easy to use, and after six months use I am more than satisfied that I purchased the unit.
No drama
No drama. Just works. Installer made no bones about it, stated it came with all necessary PEN protection in the box unlike the Tesla stuff. No issues whatsoever since install and first use in January time.
Easy to use great app
Easy to use great app. Robust unit and technology
Bought as it has a clean look
Bought as it has a clean look, no cable dangling, no daft lights flashing. Installer fits these well. Only slight criticism is the unit is black but company fitted a bright grey consumer unit
Ease of use.
Straight forward installation and easy…
Straight forward installation and easy to get on line link up with sync energy app. Over 12 months using the masterplug EV charging system with no issues
Works fine (when it works)
Works fine (when it works) had a fault on mine listed as (other fault) on the app which isn't very helpful. With 2 EV's it left us with no ability to charge the cars. Contacted Master plug. No reply from them. Followed up with a phonecall 2 weeks later. Was told they had received my query and bumped it up the priority list and to expect a phonecall. Never received a call. This was a month ago
The SYNC APP is very poor
The SYNC APP is very poor as is the support if you can ever get in touch with them !!!!! Never answer emails or the phone !!!
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