If it could be minus stars it would very unhappy with Masterquote nothing good to say and when canceled policy as no longer have a car cost £75 what a joke very unhelpful staff .... lost a valued cust... Ver mais
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Leia as opiniões dos outros
I had to go back to MasterQuote after setting up my car insurance with them as there was an issue with my NCB - unknowingly, I hadn’t accrued any whilst I was insured on a leasehold car. Each of the... Ver mais
A empresa respondeu
I found it easy enough to get Buildings and Contents insurance and had to discuss a number of issues in doing so. What I am not happy about is the online portal. There was no-one on the help... Ver mais
A empresa respondeu
I find Masterquote difficult to deal with. Difficult to contact and their staff don't appear to be as knowledgeable as perhaps they could be regarding their products. Once you do finally get through t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
MasterQuote search leading UK insurers to make sure we bring you best quote. We provide cheap online insurance for your car, home or van
Informações de contacto
The Connect Centre, Kingston Crescent, PO2 8QL, Portsmouth, Reino Unido
- 02394 003 200
- masterquote.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I didn't even have to pick the phone up…
I didn't even have to pick the phone up and speak to anyone

Resposta da MasterQuote
Do not use this unscrupulous company
Very unscrupulous company that I would never use ever again. They automatically renewed my insurance policy - even though I had given notice to cancel because the lease car I had been insuring had completed it’s contract and been returned. They then chased for cancellation charges and again then sent to debt collection when I disputed the payment. They ended up charging me hundreds of ponds for insurance policy that I had previously cancelled for a car I didn’t even have. Do not touch this company with a barge pole.

Resposta da MasterQuote
Quickly and efficiently got my quote…
Quickly and efficiently got my quote and sorted my insurance.

Resposta da MasterQuote
Dealt with inexperienced staff
Dealt with inexperienced staff, over priced the policy, so he knocked £50 off then phoned the next day and said he had got it wrong I owe another £36.
Professional
Restarting my car insurance was quick and efficient, I completed the transaction without any problem.The person who assisted me was professional and knowledgeable.

Resposta da MasterQuote
A most helpful and friendly assistant…
A most helpful and friendly assistant (George)
Customer Service at its best!

Resposta da MasterQuote
Best quote by a long way
Best quote by a long way.
Quick and easy renewal and as long as the renewals keep falling, I can’t see me going elsewhere.

Resposta da MasterQuote
Very poor didn’t even inform me of the…
Very poor didn’t even inform me of the renewal price went up by £200+ and won’t let me cancel without a massive fee
Not next year and never again
I have already done a review stating I…
I have already done a review stating I had to send in my Husband’s death certificate before you’d stop our insurance. Which only had a day left before renewing. I have done this and thank God it is now cancelled. But now you’ve sent another review to do asking my Husband to voice his review.
Yes it may be a computer sending this but show’s you don’t read them. Sensitivity is Obviously not this company’s strong point.

Resposta da MasterQuote
Have always fiund them to be helpful…
Have always fiund them to be helpful and supportive

Resposta da MasterQuote
shambles
Absolutely awful went online to make an amendment to my policy because I changed registration of the car, however it would not let me change this on line then the call handler somehow managed to lock my account and this could not be changed because my policy was up for renewal. Their solution to this was emergency cover however if I had to make a claim I would have to pay the full amount of the new policy. Needless to say unhappy ex customer of Masterquote.

Resposta da MasterQuote
Been waiting for my car to be fixed for…
Been waiting for my car to be fixed for two years. Expensive and don’t get the service

Resposta da MasterQuote
Easy to deal with
Easy to deal with , have been with masterquote a long time , no reason to change

Resposta da MasterQuote
I thought they was very good also…
I thought they was very good also explaining everything in detail very helpful that’s why I renewed my insurance which them

Resposta da MasterQuote
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