Received a creditcard charge from Matching Couples at 650-268-5339 for something we did not order. Tried the phone number and it's always busy. Don't understand how TrustPilot gives them such a posi... Ver mais
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Leia as opiniões dos outros
When the shirts finally showed up, the sizes were backwards. I immediately contacted them and have had zero resolution. I’ve tried calling them, emailing them, filling out countless “contact us” forms... Ver mais
I ordered a set of tee shirts for Christmas and decided to add an additional set using the discount. I misread the instructions and failed to provide proper sizes. I contacted Janette from support who... Ver mais
I just ordered my shirts. I ordered the wrong color, emailed immediately to customer service the mistake I had made..hoping it could be corrected. Jeanette emailed me 5 minutes after I sent it and cor... Ver mais
Informações sobre a empresa
- Loja de t-shirts
- também em
- Loja de lembranças
Escrito pela empresa
We sell premium quality matching couples shirts
Informações de contacto
18 cherry tree close, S11 9AF, Sheffield, Reino Unido
- 07495033226
- love@matchingcouples.com
- matchingcouples.com
3,5
Aceitável
164 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My tank was to small
I contact the company because I ordered an xl in a women's tank and it was alot smaller than I expected. I was so worried I would not be able to get a bigger size in time for a concert but Janette was very quick to reply and got another one sent out! I'm thankful so much and I'm very excited to spread the word about this company!
2 de junho de 2024
Opinião espontânea
I love the designs of these t shirts so…
I love the designs of these t shirts so much!
26 de maio de 2024
Opinião espontânea
Amazing customer service
Amazing customer service! Janette was wonderful and extremely helpful. If I could I would buy her a drink, she definitely deserves it. Thank you Janette!
21 de maio de 2024
Opinião espontânea
One of the shirts came in an incorrect…
One of the shirts came in an incorrect size. It should've been 3X instead of small, BUT, I contacted customer service and they expedited a new shirt in the correct size, at NO CHARGE! THANK YOU!😁😁
24 de abril de 2024
Resposta da Matching Couples Ltd
Hello David, Thanks for your review. We received an order from you for one small shirt and one shirt in 3xl, which has been sent out to you. if one of the shirts you ordered is not the size you required please let me know and I will be more than happy to send you the correct size.
Funny sayings!
The shirts I got were good quality & the sizes fit the way they say. Very funny sayings!
29 de março de 2024
Event purchase
The shirts were purchased for an event in June so we haven’t worn them yet. But we are excited to have them and can’t wait to see our friend’s reactions.
26 de março de 2024
Came fast just as expected!
These shirts fit great got an X-Large for my and hubby. Great quality, soft to the touch, and arrived in four days!
10 de abril de 2024
Opinião espontânea
The quality and print of the shirt are…
The quality and print of the shirt are great. They shipped quickly and will definitely order again.
5 de abril de 2024
Opinião espontânea
Late delivery
I ordered our t-shirts with plenty of time for delivery according to the websites "2-5 day shipping." Our shirts just came today, 3/19/24 and they were supposed to be for St. Paddy's Day. That's the only issue I had. The shirts are cute, though.
19 de março de 2024
Opinião espontânea
Amazinggg shirt 😍
14 de março de 2024
Opinião espontânea
Love the shirts
Love the shirts! Just wish could chose different sizes for the matching couples shirts.
11 de março de 2024
Opinião espontânea
Resposta da Matching Couples Ltd
Hello Thanks for the Review what different sizes were you looking for maybe we can help you out.
Kind Regards
William
Great Company and even better customer…
Great Company and even better customer service! Had two issues with the shirt I purchased. I needed a bigger size, (an error on my part), and secondly there was a small stain on it. Janette, with customer service fixed both of the issues and sent a new shirt with expedited shipping. I would purchase from this company again, with no hesitation.
4 de março de 2024
Opinião espontânea
Shirts are true to size
Shirts are true to size, great quality of the t-shirt.
4 de março de 2024
Opinião espontânea
Shipping was on time
Shipping was on time. Clothing looked great. Overall great experience. Exactly like they say. Also came from USA.
4 de março de 2024
Opinião espontânea
The customer service lady Janette I…
The customer service lady Janette I worked with was very kind and helpful I appreciate her. We need more kind people like her. I will shop for more t’shirts from this website because of her kindness Thank you Ms Janette.
12 de fevereiro de 2024
Opinião espontânea
Resposta da Matching Couples Ltd
Thank you so much for your feedback! We appreciate it, Please check your email for a surprise gift
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