Matching Couples Ltd Opiniões 

164
•
TrustScore: 3.5 em 5

3,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Received a creditcard charge from Matching Couples at 650-268-5339 for something we did not order. Tried the phone number and it's always busy. Don't understand how TrustPilot gives them such a posi... Ver mais

Classificada 1 em 5 estrelas

When the shirts finally showed up, the sizes were backwards. I immediately contacted them and have had zero resolution. I’ve tried calling them, emailing them, filling out countless “contact us” forms... Ver mais

Classificada 5 em 5 estrelas

I ordered a set of tee shirts for Christmas and decided to add an additional set using the discount. I misread the instructions and failed to provide proper sizes. I contacted Janette from support who... Ver mais

Classificada 5 em 5 estrelas

I just ordered my shirts. I ordered the wrong color, emailed immediately to customer service the mistake I had made..hoping it could be corrected. Jeanette emailed me 5 minutes after I sent it and cor... Ver mais

Informações sobre a empresa

  1. Loja de t-shirts
  2. também em
  3. Loja de lembranças

Escrito pela empresa

We sell premium quality matching couples shirts


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

164 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(164)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Matching Couples is the Bomb.com!

This site is very accommodating & extremely helpful! My husband needs a size 4X or 5X & it wasn’t listed in the site. So before I ordered I hopped on a chat with one of their reps, and they told me how to do it. It was so simple and easy. Not to mention they have the cutest matching merch for couples!!!

1 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I left a review the other day about the…

I left a review the other day about the shirts I ordered that came in the wrong sizes I wasn’t very happy at the time. Once I made them aware of the problem it was fixed immediately and new shirts were sent right out to me the sizes they were supposed to be. Very good customer service and they do what they say. I have no other complaints about this company.

29 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My experience with Janette was very…

My experience with Janette was very excellent . I had no problem getting my shirts exchange for a different size and delivered to me fast. I would buy other products from this website again and recommend it to family and friends.

26 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Wrong sizes

I ordered two shirts one small and one large and they came in looked very nice but the small was suppose to be a large and the large was suppose to be a small. I’m still trying to figure out how to sent it back

28 de dezembro de 2023
logótipo da Matching Couples Ltd

Resposta da Matching Couples Ltd

Hello Patrick, Sorry you got the wrong shirts could you please email us at support@matchingcouples.com I will exchange the shirts for you

Classificada 5 em 5 estrelas

Janette fixed my oops

I put an order this evening quickly realized I did not order the right color not knowing how to fix it I went to Facebook message and got Janet who was quick friendly and very helpful fixed my order and no time at all this girl deserves a holiday cocktail

13 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great quality

Great quality! Shipping was quick! Can’t wait to wear these on Xmas to get laughs from family!

20 de novembro de 2023
Classificada 1 em 5 estrelas

I only got 3 of the 4 shirts that I…

I only got 3 of the 4 shirts that I ordered and 1 of those 3 is the wrong size! I emailed support but I have heard nothing so far.

19 de novembro de 2023
logótipo da Matching Couples Ltd

Resposta da Matching Couples Ltd

Hello Terri, Sorry you did not receive your other shirt we have now sent it out here please check your email for the tracking information.

Classificada 1 em 5 estrelas

Don’t believe return policy

Have been trying to get help to do a return stir days and NO CUSTOMER SERVICE at all! Have sent multiple emails

4 de novembro de 2023
logótipo da Matching Couples Ltd

Resposta da Matching Couples Ltd

Hello Karen, We had an issue with our email provider and were not able to contact you via email, sorry about that I am glad to let you know your refund has been processed. Sorry for the inconvenience.
Kind regards
Janette
MC

Classificada 1 em 5 estrelas

The shirt had discoloration after…

The shirt had discoloration after washing. Size Large Men’s Green T-shirt with ‘Nuts’ written on it.

21 de outubro de 2023
logótipo da Matching Couples Ltd

Resposta da Matching Couples Ltd

Hello Julie, Sorry you had this experience with your shirt, please could you let me know which shirt had discoloration and i will get it replace for you free of charge.

Classificada 1 em 5 estrelas

Order not received

Was charged for the purchase, order was never received.. no tracking information available, nothing .. sent an email inquiry, no response.

21 de outubro de 2023
logótipo da Matching Couples Ltd

Resposta da Matching Couples Ltd

Hello Nicole, I have checked the tracking, and the shirts seem to be delivered on the 6th of November, is that correct?
If that's not the case could you please let me know? and I will send a replacement out
here is the tracking link
https://track.easypost.com/djE6dHJrX2Y3MDRlZWVlOGFiYjRjYTZiYmYyZjQ0NjAyZjkzMWM2

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais