Max Guitar Opiniões 912

TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve contacted Max Guitar for a possible trade in via WhatsApp and was answered very quickly. Robert and his team offer fair prices with excellent service. The guitar delivered to me was in the condit... Ver mais

Classificada 5 em 5 estrelas

Today i recieved the D’Angelico guitar i ordered. The packaging was done great and the guitar looks and plays beautifully. Thanks Max Guitar.

Classificada 5 em 5 estrelas

Sie ist da. Meine neue Liebe, die Ultra Telecaster Texas Tea 1 Texas Tea Rosewood fingerboard .....Was für ein geiler Laden ist MaxGuitar. Super schnelle Abwicklung/Lieferung inklusive Top-Fenderko... Ver mais

Classificada 5 em 5 estrelas

Thanks very much to the guys in Max Guitar for looking after me throughout my purchase of an Ibanez Jem. They went above and beyond to make sure this guitar was reserved for me when the payment on m... Ver mais

Informações sobre a empresa

Escrito pela empresa

Max Guitar is a specialist guitar store located in The Hague, at the Scheveningen harbour. The company focuses on guitars, amplifiers, effects, and related accessories and serves both in-store and international online customers. All staff members are musicians or audiophiles, providing product advice based on practical experience. The store carries a large and varied selection of electric, acoustic, and bass guitars, along with amplifiers and pedals from a wide range of manufacturers. Max Guitar combines a broad inventory with a boutique-style approach, allowing customers to test and compare equipment in a professional environment. Max Guitar also offers in-house technical services. Experienced luthiers handle guitar setups, repairs, modifications, and custom work. Instruments are inspected and adjusted before shipment when required, helping ensure consistent quality for online orders. Product selection is based on build quality, durability, and long-term usability. The company places emphasis on sustainable products and reliable brands rather than short-term trends. Clear communication and accurate product information are part of its standard service. By combining retail, technical expertise, and musician-led advice, Max Guitar operates as a full-service guitar specialist for players at different experience levels.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

912 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Overseas trade-in

Dealt with Wouter recently on an overseas trade-in and purchase - excellent follow up from Wouter on everything - kept in constant contact until all transactions were completed - great range of instruments - would definitely recommend this company to anyone looking to buy or trade-in.

6 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I went in yesterday for Mark Knopfler sound

I went in yesterday for Mark Knopfler pick-ups installment and some help to get closer. Wouter took quit some time to run me through it and explained everything very clearly. Much thanks to him and Max for the effort and support in helping me futher. I fully endorse this store for every player

12 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

First time buyer's experience

Got a HILS HN6 in Ultra Gold color off of them. Mine took a week to arrive(they usually arrive in 1 day in NL) but that's for a very good reason.

They normally check and setup the guitar before shipping to make sure everything is in working order. Mine happened to have a faulty coil split on one of the potentiometers. They were able to immediately find, diagnose and fix the issue before shipping it out.

For a very desired guitar that's sold out everywhere(mine was the last unit on Max Guitars), I'd say a week is more than acceptable if it has a critical issue that needs fixing.

They replaced the internals, shipped it and when the guitar arrived to me the day after it was in perfect condition, ready to play straight out of the box.

The neck relief, action, tune, the whole set-up was done by them and I could even tell they went as far as to oil the neck as it was still a bit "sweaty" looking. They might've even polished the frets as they were much shinier than what I've seen on my other Indonesian made guitars with Stainless Steel frets that I obtained through other vendors, not 100% sure about this though.

I then checked the painted backplate screws for wear, there was almost nothing wrong about them. You can tell the paint on some screws is ever so slightly "dented" from a screwdriver(which is completely normal) but no chips out of the paint that'd expose the metal underneath, that's an indicator of using the right tools and/or painters tape on the screwdriver tip to prevent scratches. Either way, they took great care to keep it pristine, even the screws.

Perfect customer service, top luthiers, you literally couldn't ask for more. I will definitely be ordering here again in the future.

5 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Super geholpen bij Max Guitar

Super geholpen bij Max Guitar, vriendelijk, denkt met je mee, had niet direct de centjes liggen, maar geen probleem, beetje aanbetalen en gereserveerd. I found Here my dream Guitar, Thnx Max Guitar, vooral Robbert🙏🏻.

3 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

gastvrij en deskundig.

Vriendelijke, gastvrije ontvangst en helder, deskundig advies bij aankoop van gitaar.
Ruim de tijd om verschillende gitaren uit te proberen.
Zeer goede after-sales.

17 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Goede adviezen

Ik kwam vorige week blue de Scheveningse winkel in voor een voetenbankje voor mijn gitaar en vertrok na een fijne oefensessie met een kremona gitaar. Tot op de dag van vandaag geen spijt. Goede adviezen en begeleiding in de juiste gitaarkeuze van Wouter en zijn collega's. Top!

5 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Goed geholpen en product waar ik in…

Goed geholpen en product waar ik in geïnteresseerd was uitgebreid mogen testen.
Als men iets besteld wordt het snel en keurig geleverd, maar als je een verkeerde bestelling plaatst wordt dit even keurig en snel door een mail te te sturen ongedaan gemaakt zelfs in het weekend.

10 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service, very responsive to any question
Packaging and shipment to France, perfect
Gibson L00 studio walnut, second hand

17 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve bought a few guitars from Max…

I’ve bought a few guitars from Max Guitar, and every time it’s been a great experience. They are super service-minded, quick to respond, and very helpful throughout the whole process. The guitars have always arrived in perfect condition and exactly as described – sometimes even better than expected! As a customer from Denmark, I really appreciate how smooth and professional everything has been. I can highly recommend Max Guitar to anyone looking for quality gear and excellent service.

14 de julho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Good Service

I’ve bought a couple of things from Max Guitar Store now, and they’ve been awesome every time. Their website is super easy to use, with clear photos and a lot of good details about each guitar, which makes picking one way less stressful. My last order was a new Strat, and it showed up quickly and really well packed. The setup was perfect right out of the box, so I could start playing right away. You can tell they take their gear seriously. Had a small q's about the delivery, the customer was on point and they reply fast. Overall, I'd recommend Max Guitar Store to anyone looking for good quality guitars and solid service. Will order again soon!I

3 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Shop!

Made a good deal with Robbert, fair negotiations. The shop is located in the harbor of Scheveningen with nice restaurants nearby! Worth a visit as the shop itself has lots of nice stuff for aspiring and pro musicians too. Thanks to the friendly staff who took care of my bass guitar!

2 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Communication was prompt, clear, and very professional at every step

My experience with Max Guitars was outstanding from start to finish (even if I've not received the guitar yet). I particularly appreciated the high level of detail and transparency provided regarding the used Gretsch G6134TG LTD Penguin Black Paisley. The initial description was accurate, and the follow-up with very close-up photos of the hardware patina was incredibly helpful and professional

1 de julho de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais