Maximo Moto UK Opiniões 

630
TrustScore: 4 em 5

4,1

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Classificada 5 em 5 estrelas

I accidentally ordered the wrong size jacket. Realised two minutes later so emailed straight away. Could not ring as I am deaf. Was absolutely go smacked and delighted when not 5 minutes later I had a... Ver mais

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Classificada 5 em 5 estrelas

Another good quality purchase from Maximo moto, the mesh gloves are amazing, really let the airflow through to your hands which is what’s needed during this current hot spell in the UK

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Classificada 5 em 5 estrelas

Bought a great motorbike jacket. Everything as described. Perfect fit. Size guideline is spot on. Very good quality. Fast delivery. Well recommended

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Classificada 5 em 5 estrelas

Pair of gloves I'd ordered were unfortunately out of stock, and customer service helped replace the ordered pair with a diffrent pair after a quick browse, and didn't have me pay the difference for in... Ver mais

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Informações sobre a empresa

  1. Loja de roupa
  2. Loja de roupa desportiva

Escrito pela empresa

Maximomoto Is the UK’s Number One Motorcycle Gear Store for Motorcycle Leather Suits, Motorbike Gloves, Biker Boots, Denim Pants, Textile and Leather Jackets, Helmets, And Other Motorcycle Accessories.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

630 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 80% das suas opiniões negativas

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4,1

Todas as opiniões

(630)

100 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Raised order mistakenly,...

Raised an order by mistake, they were great, canceled the order and refunded the money exceptionally quickly.
I've had a few items from them now, excellent service.
Thoroughly recommend.

1 de junho de 2026
Opinião espontânea
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Resposta da Maximo Moto UK

Thank you so much for your kind feedback!
We’re glad we could assist quickly and that you’re happy with our service.
We truly appreciate your recommendation and look forward to serving you again!

Classificada 5 em 5 estrelas

Great communication after a small stock…

Great communication after a small stock issue. Resolved very quickly. Very good business and experience. Used this store before and will definitely use again in future. 30

30 de maio de 2026
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logótipo da Maximo Moto UK

Resposta da Maximo Moto UK

Thank you for your kind words and continued support!
We’re glad we could resolve the issue quickly and that you had a positive experience.
We look forward to serving you again soon!

Classificada 5 em 5 estrelas

Brilliant service fantastic quality had…

Brilliant service fantastic quality had an issue minor one, sorted straight away refund 👌 👍

28 de maio de 2026
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logótipo da Maximo Moto UK

Resposta da Maximo Moto UK

Thank you for your great feedback!
We’re glad the issue was sorted quickly and that you’re happy with our service and quality.
We appreciate your support!

Classificada 5 em 5 estrelas

definitely my brought numerous items…

definitely my brought numerous items from here and they are all 10/10, staff is even better and helpful. their gear helps in slides and crashes (speaking from experience) recommend for new riders and riders just looking for cheaper summer gear or winter! cheers

22 de maio de 2026
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logótipo da Maximo Moto UK

Resposta da Maximo Moto UK

Thank you so much for your amazing feedback and continued trust!
We’re really glad to hear you’re happy with the gear and our team’s support.
Ride safe, and we look forward to seeing you again!

Classificada 1 em 5 estrelas

Terrible service UK store

Having bought goods from maximoto in the past I thought that it would be simple to order a pair of boots from their sale, I purchased a pair of Bella Junior short leather boots for the sum of £49 + post, a bargain I thought, the boots where despatched and post office app confirmed, three days later post office app told me the parcel had been delivered.... I checked and there was no sign of the parcel, I contact maximoto to be informed that it had been returned to them as the label was damaged and post code was unledgable, confirmed my address and said they would resend the parcel that day...four days later I have to ask for the tracking number as no information from maximoto or contact...then informed that the boots are out of stock...and offered some none leather boots for an extra £10.
I decide to check the web site, to find the original boots I had paid for and had been despatched, are in fact available to order IN STOCK but are now £30 more expensive £79.. I inform maximoto and supply a screen shot, there response, " They are £30 dearer and you'll have to pay £15 extra " ...FOR A PAIR OF BOOTS I've ALREADY BOUGHT AND PAID FOR,HAVE BEEN DESPATCHED, RETURNED THROUGH NO FAULT OF MINE. I have the full email thread saved. This is the WORST customer service I've ever had from any company in my 61yrs on the planet, and I've delt with Scottish Power!!
I paid the £15 boots arrived this morning... They are great,.
I would like to know what the commercial manager of maximoto sl thinks about charging extra to a customer for a pair of boots that he has already paid for and should have already received..???
Please avoid these shysters, I would not recommend them to anyone .. piss poor customer service...WILL NEVER USE AGAIN . 20/05/26

6 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Beyond a joke

Ordered a pair of boots and gloves. Boots weren't in stock so they were exchanged for a different color that were £20 less in the web page and they still charged me the full price AFTER asking them if they were the same price and have a confirmation from the sales team. Gloves were a different color and size from what I ordered. Beyond a joke!

12 de maio de 2026
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Resposta da Maximo Moto UK

We apologize for the inconvenience and confusion.
We have already refunded the price difference for the boots.
Please check your account.
Thank you!

Classificada 1 em 5 estrelas

Brought full set of leathers for my…

Brought full set of leathers for my son’s 21st birthday. However to small cost me £22 to return. Royal Mail have said item has been delivered. You’re saying it’s not even after sending proof 3 times. I want my refund will not order again

27 de abril de 2026
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Resposta da Maximo Moto UK

Sorry for the inconvenience.
Our team is currently reviewing the issue, and we have received your return in unmarked condition from the courier. We will make sure this is resolved today and your refund is processed promptly.
Greetings!

Classificada 3 em 5 estrelas

Quick and cheap

Quality of the products we're wrong colours and wrong size but it fit enough to use considering I needed something quickly from them.

Boots were not of a great quality as the pull tabs at the back broke off pretty much instantly. Ordered the black hoodie and ended up with green. Jeans were solid though can't fault them.

Previous order from beginning of the year was a pair of race boots and the zip broke on the first use and bits started falling off.

Again, if you need some gear quickly and cheaply by all means use them. I still use the all the gear cause I needed it there and then but just be prepared you get what you pay for

2 de outubro de 2025
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Resposta da Maximo Moto UK

Thank you for your honest feedback. We’re sorry to hear about the issues with sizing, colors, and product quality.
This isn’t the experience we aim to provide,
please reach out to us with your order details so we can make this right. We truly appreciate your input and will use it to improve.

Classificada 5 em 5 estrelas

10/10 most helpful people ever

What can I say this company for me is a 10/10 company they answer emails straight away and are very helpful in doing so I had several items from them with are all of good quality but unfortunately my parents jeans were to big so contacted them and said I have returned them for exchange for smaller size and even before they had received the exchange item they have prepared shipping the smaller size from their Spanish company I 100% would have no problem or would advise any other person to use this company it very hard these day to find companies with this excellent service

14 de abril de 2026
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logótipo da Maximo Moto UK

Resposta da Maximo Moto UK

Thank you for your amazing feedback!
We’re delighted you’re happy with our service and product quality. Glad we could make the exchange process quick and easy,
your support and recommendation mean a lot to us!

Classificada 5 em 5 estrelas

Bela Watson jacket and trousers

I’ve just received my Bela Watson jacket and trousers ,and I have to say the quality is second to none. The fit is superb just like the quality I only wish that I had bought this brand earlier, and at a fantastic price as well

9 de abril de 2026
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logótipo da Maximo Moto UK

Resposta da Maximo Moto UK

Thank you for your great feedback!
We’re thrilled to hear you’re happy with the quality, fit, and value of your Bela Watson set.
Enjoy your gear, and we look forward to serving you again!

Classificada 5 em 5 estrelas

Very very helpful

The Zip came off my Bela leathers so contacted maxi Moto and they swapped them out immediately without having to wait for the faulty ones to be received first! they were incredibly helpful as I ordered some other items at the same time, the customer service was fantastic will definitely be ordering again soon

31 de março de 2026
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logótipo da Maximo Moto UK

Resposta da Maximo Moto UK

Thank you for your kind feedback!
We’re really glad we could resolve the issue quickly and that you had a great experience with our team.
We truly appreciate your support and look forward to your next order!

Classificada 5 em 5 estrelas

RESOLVED ///Avoid! Deceptive practices, hidden fees, and false information.

Update:
Problem fixed. The team replied very fast and worked with me to solve everything right away. It is clear that they really care about their customers and their reputation. They didn't just ignore the problem or hope it would go away, they stayed with me until the result was perfect. It's great to find a business that stands by its work and makes sure the customer is fully satisfied.

Old review:
I strongly advise staying away from MaximoMoto. I placed an order for a motorcycle accessory to be delivered within the UK. Shortly after, I was contacted via WhatsApp by their support claiming the item was "unavailable" at their UK store but "available" in their Spanish warehouse.

Despite the original purchase terms, they demanded an additional £15 shipping fee to send the item from Spain. When I provided an alternative delivery address within the EU (Lithuania) to simplify the process and avoid any customs issues, the support agent continued to provide blatantly false information, claiming there would be "customs charges" between Spain and Lithuania.

Lithuania is an EU member state, and there are NO customs duties for goods moving between Spain and Lithuania. When I corrected them, they simply refused to ship, citing "higher costs" and demanded an address in Spain or Portugal instead. This felt like a classic bait-and-switch: listing items as UK stock, then demanding more money after the purchase. Totally unprofessional. I cancelled my order and was waiting for a refund.

30 de março de 2026
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logótipo da Maximo Moto UK

Resposta da Maximo Moto UK

Thank you for updating your review.
We’re glad we could resolve the issue quickly and appreciate your patience while we worked through it.
Your feedback helped us improve, and we’re committed to providing clear communication and a better experience going forward.

Classificada 1 em 5 estrelas

Item returned due to wrong size…

Item returned due to wrong size however, despite evidence of delivery, company has failed to respond to a refund / replacement request. Zero customer service. Company does not respond via any of its advertised contact methods.

1 de março de 2026
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logótipo da Maximo Moto UK

Resposta da Maximo Moto UK

Sorry to hear about your experience.
We sincerely apologize for the inconvenience caused.
Please share your order details with us via direct message so we can look into this immediately and resolve the issue as quickly as possible.

Classificada 1 em 5 estrelas

Refund issue

Purchased boots which didn't fit. Returned first class tracked for a refund. Item arrived at Maximoto 28th November 2025 and despite two emails with photo evidence, I am still waiting for that refund 21st February 2026!

21 de fevereiro de 2026
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logótipo da Maximo Moto UK

Resposta da Maximo Moto UK

We sincerely apologize for the inconvenience. Your refund has already been processed.
Thank you for your understanding.

Classificada 1 em 5 estrelas

Waste time to go there all leather…

Waste time to go there all leather product are poor quality size are for children ....

18 de janeiro de 2026
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logótipo da Maximo Moto UK

Resposta da Maximo Moto UK

We’re sorry to hear this.
Our sizing details are listed, but we appreciate your feedback and will review it.

Classificada 5 em 5 estrelas

Quality good, jacket zip quality needs improving

I have purchased several jackets and pairs of boots from Maximo Moto UK. Quality is generally very good.
The one thing that does need looking at is the quality of Zip fasteners that are used on some jackets

30 de dezembro de 2025
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Resposta da Maximo Moto UK

Thank you for your continued support! We’re really pleased you’re happy with the quality overall.
We appreciate the feedback on the zip fasteners and will pass this on to help us improve.

Classificada 4 em 5 estrelas

Very nice suit and great price but…

Very nice suit and great price but taken nearly 3 weeks to arrive. They said they have stock in the UK but they don't. It comes from Spain. I will use again

30 de dezembro de 2025
logótipo da Maximo Moto UK

Resposta da Maximo Moto UK

Thanks for your feedback! We’re really glad you liked the suit and the price 😊
Sorry about the longer delivery time —,we appreciate your patience and will work on making this clearer.
We look forward to serving you again!

Classificada 3 em 5 estrelas

The jeans were great but the protection…

The jeans were great but the protection pads were really filthy. I emailed you and this was a me problem not a you problem. I’m sure if I posted this on social media people would be amazed at your response was fo me to wash them.

28 de dezembro de 2025
logótipo da Maximo Moto UK

Resposta da Maximo Moto UK

Thank you for your feedback.
We’re glad you liked the jeans, and we’re sorry the pads didn’t meet your expectations.
Please contact us directly and our team will sort this out for you as a priority.

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