I contacted McAlpine via their website to request some product information so that I could buy the correct replacement washers for a leaky bottle trap. I received a very courteous reply from cu... Ver mais
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Leia as opiniões dos outros
I contacted McAlpine on behalf of a friend whose shower waste had gradually lost its chrome plating. I couldn't unscrew it without a special plastic spanner which I presumed had come with the was... Ver mais
...and McAlpine Plumbing Products of Glasgow certainly has one that is very worthy of the title (thankfully). I had a problem trying to identify a fairly old shower tray waste, in fact I didn't have a... Ver mais
We have been dealing with McAlpine for over 10 years and have always received an excellent level of service from the team. In particular, Margo has always been fantastic to deal with. She is... Ver mais
Informações sobre a empresa
Escrito pela empresa
McAlpine has been designing and manufacturing plumbing and drainage solutions in the UK for over 100 years. We supply a wide range of products used by professional installers, merchants and DIY customers across the UK and internationally. Our focus has always been on producing reliable, well-designed products that are easy to fit and built to last — what we call “fit and forget”. Our products are manufactured across multiple UK sites and are trusted in everything from everyday repairs to large-scale housing developments. We work closely with the trade to understand real installation challenges and develop practical solutions that save time on site. Alongside our products, we provide technical support and customer service to help resolve queries quickly and keep projects moving. Whether it’s a straightforward installation question or a more complex issue, our aim is to make things as simple as possible. We welcome feedback from customers and use it to continually improve both our products and service.
Informações de contacto
Kelvin Avenue, G52 4LF, Glasgow, Reino Unido
- mcalpineplumbing.com
4,8
Excelente
112 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
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Non existent Technical Support, RUDE staff
Very poor technical support, culture of rudeness and hostility towards customers from the top down. I would avoid this company at all costs and I would never have faith to recommend their products to any client having experienced their shocking contempt for the end user. Just as well it’s a family business as investors would be livid if they knew how many customers they turn away through their belligerence.
10 de junho de 2019
Opinião espontânea
Resposta da McAlpine Plumbing Products
Hi Sir,
I am really sorry to hear of the issues you have had and we'd be more than happy to investigate your query.
I did email you a few days ago to ask for your email address but so far I have not had a response.
You've made some very serious claims about our company so hopefully you will do us the courtesy of allowing us to respond and resolve the matter to your satisfaction.
Kind regards,
Ross McAlpine
Always use McAlpine as they are…
Always use McAlpine as they are trusted, never had a failure yet!!
Professionals use and recommend
19 de novembro de 2018
Opinião espontânea
Go to brand for traps etc
I have used McAlpine products where possible since i was an apprentice back in 1980..
Other manufacturers just don't match their quality.
15 de novembro de 2018
Opinião espontânea
McAlpine Parts.
McAlpine Parts.
As a Plumber, I use these products on a regular basis. They have a wide variety of parts which helps me in completing jobs on a timely bases. Would not use any other products.
15 de novembro de 2018
Opinião espontânea
Excellent range of quality products to…
Excellent range of quality products to get you through most challenges. Always new well designed products being introduced.
A good range stocked at the local plumbers merchants which makes life easier
15 de novembro de 2018
Opinião espontânea
No other products come near
15 de novembro de 2018
Opinião espontânea
I never use any other brand.
I never use any other brand.
Quality products which you can rely on.
15 de novembro de 2018
Opinião espontânea
The best product on the market
The best product on the market. Fit and forget.
15 de novembro de 2018
Opinião espontânea
They don't leak
They don't leak, they're versatile, they fit everything on every job, they work well and they're made in Scotland. I just wouldn't fit anything else!
13 de novembro de 2018
Opinião espontânea
Quite simply the best quality products…
Quite simply the best quality products on the market.
6 de novembro de 2018
Opinião espontânea
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