The item was exactly as required however, the P&P was very expensive for a small package. Also, there was no update sent relating to delivery so I did think I might have an issue but it did arrive ok... Ver mais
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Leia as opiniões dos outros
My wife bought a Canyon e bike online which, despite much desk research into geometry, simply didn't work for her. After having bought another bike previously from MCRBikes, I asked them for a price t... Ver mais
Great company to deal with, they let me collect the bike as was in the area over deliver which I preferred. Jake’s personal approach is what will make this company stand out from others as he’s really... Ver mais
Id use again for sure. A part for the bike didnt arrive with the bike but was sent out next day special delivery. These things happen & its how they're dealt with. Communication was 10/10. I... Ver mais
Informações sobre a empresa
Escrito pela empresa
We Are The Fastest Growing Bike Shop In The UK For A Reason. Stockist of High-Low End Bicycles Based In Manchester, UK. Free UK Delivery And Warranty Included On All Bike Sales.
Informações de contacto
Manchester, Reino Unido
- 0161 399 0796
- info@mcrbikes.uk
- mcrbikes.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 69% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Recommended
Sold my Trek mountain bike to Jake as not using as much as I expected. Answered my initial approach quickly. Agreed a fair and realistic price in a challenging used market. Came and collected when he said he would. Nice bloke, obviously knowledgeable and honest. Would recommend.
Genuine
Jake was a genuine guy, arrived when he said he would, paid what he said he would. Very easy and smooth transaction
I wanted to get into mountain biking…
I wanted to get into mountain biking with my son this summer as a way to get back in shape. I didn't really know much about bikes or what size to get; however, Jacob was very helpful and gave some brilliant suggestions. The bikes fit both me and my son perfectly.
Jake from MCR bikes was easy to work…
Jake from MCR bikes was easy to work with when selling my used Canyon, was fair with the offer and it was good to meet the guy as you can tell he’s a genuine kid, all the best
Spot On
Great company! Service was spot on. Had a few questions at first regarding delivery etc but had speedy responses from the team and went ahead and ordered. Super pleased with the bike for my son. He loves it. Thanks Guys, Will definitely be returning in the future.
Regards.
item not as described and poor customer service
I ordered a kickstand they said fitted my bike in the kickstand description.
The one delivered then did not fit so i contacted support 5 days ago and still no responce!
Update 17/9/24
After an explination from Jake at McrBikes, the issue was eventually resolved, it did take a couple of weeks so not ideal.
The kickstand did come direct from Cube in the Netherlands so it is possible the original problem was them sending the wrong item.
Haven’t recieved goods yet
Haven’t recieved goods yet, when I ordered it said goods in stock 2 days later recieved email saying item was having to be ordered in from cube and will be 3 weeks

Resposta da MCR BIKES
True professional
True professional , went completely out of his way to collect my bike , absolutely true to his word , a proper gent and I would highly recommend Mcrbikes are your first port of call for any of your cycling needs
It was just great
I was waiting for a few days to get it packed and shipped, but once done, it arrived very quickly. I was in touch with Jake, and he was very friendly while answering all my questions. Now I can enjoy my beautiful new bike.
10/10 for these guys
10/10 for these guys. Very professional. Purchased used MTB for my son and very responsive, clear and easy to deal with. No complaints at all. Deserve to do well. Thanks Jake
Sold a new high end cycle to Jake
Sold a new high end cycle to Jake, transaction was very smooth, very easy young man to deal with. Very fair and knowledgeable in the cycle business. He deserves to do well, would recommend without hesitation.
My experience with Jake Mclaughlin, MCRbikes
I made my initial enquiry for a new bike by email, this provoked an immediate response by phone from Jake who after asking what type of cycling I would be doing went through lots of possibilities, (he advised on the pros and cons of each) and I was able to make what I think was a good decision based on his advice. Payment was simple, and delivery was as promised.
A concern that I did have was what if I don't like it, but that was not a problem as I could return it free of charge if there was a problem.
Overall 5 star service
Top man - honest and transparent communication and know that selling the bike to MCR will mean someone else gets to enjoy it and give it a second life. Wouldn’t hesitate to recommend 🤙🏻
Brilliant service Jake is a real…
Brilliant service Jake is a real professional got a great price for my bike money in bank within minutes would highly recommend MCR Bikes
Recommended
Easy to work with. Quick. No fuss. Friendly. If you have a bike to sell, I'd definitely recommend contacting these guys.
He was very polite
He was very polite, new what he was talking about bike gave me an honest quote .was very professional. Got a good deal for my bike
Wanted to sell my e-bike
Wanted to sell my e-bike as it was underused. The price was agreed and collected next day. Great service.
Bike sale
I was selling my bike. As soon I sent off the form MCR bikes contacted me the same day made an offer and made arrangements to pick it up no hassle!
I'll probably buy my next bike from them as well.
Don’t bother, they will waste your time.
We offered our unused new bike for sale and Jake offered a price, which we agreed. Jake then sent us an email that he would collect the bike the following day, I accepted this and then never heard from him again. I sent several chasing emails and eventually received a reply today, three weeks later, saying that he was not interested in the bike. Be very careful of this company they think nothing of wasting your time and appear to have no morals whatsoever.

Resposta da MCR BIKES
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