An sich fantastischers gerät aber das ist nun der 2. Meater der immer so ab 1-2 Jahren kaputt geht , der support ist eine einzige Katastrophe . ich zeige fotos die eindeutig beweisen das eine von den... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
David van Meater Support behandelde mijn ticket en nam ruim twee uur de tijd om samen alles grondig te testen. We hebben elk mogelijk aspect overlopen om het probleem te achterhalen. Uiteindelijk... Ver mais
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Jeg hadde nettopp det beste lammelåret jeg noen gang har tilberedet, og det sier noe. I mange år har jeg gjort meg avhengig av analoge og evenetuelt andre metoder som tid for å beregne kjøttet, den... Ver mais
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I've used this product for a year and think it's great. I had an issue with charging and tried everything and couldn't get it working. I started a live chat and got Sara who was absolutely i... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The First Truly Wireless Smart Meat Thermometer
Informações de contacto
Estados Unidos da América
- meater.com
3,9
Bom
6 mil opiniões
Respondeu a 95% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Rena skiten.larmr hela tiden köp ej
Rena skiten.larmr hela tiden köp ej
23 de dezembro de 2025
Opinião espontânea
Resposta da MEATER
Hej Peter,
tack för att du delar din upplevelse. Återkommande larm kan ibland bero på inställningar för temperaturgränser, tillfälliga anslutningsavbrott eller hur sonden är placerad under tillagningen. Justering av larmnivåer och kontroll av anslutningen kan ofta minska detta beteende.
Vi hjälper gärna till att titta närmare på detta och se hur upplevelsen kan förbättras. Kontakta oss gärna på +1-888-407-0303 eller via support.meater.com så fortsätter vi felsökningen tillsammans.
Sehr schlechter Service
Ich habe ein Meater Thermometer bestellt. Es kam über Amazon obwohl ich bei Meater selbst bestellt habe.
Es war in keiner Schutzhülle oder in einer Original Verpackung.
Ich habe es zurückgeschickt auf meine Kosten, da Meater die Retouren nicht übernimmt.
Bis heute habe ich von Meater weder eine Bestätigung oder eine Antwort auf neine Mails erhalten. Bis jetzt warte ich auf mein Geld . Ich empfehle keinem über Meater zu bestellen.
1 de dezembro de 2025
Opinião espontânea
Resposta da MEATER
Hallo Andreas,
vielen Dank für Ihr ausführliches Feedback. In einigen Fällen werden Bestellungen über autorisierte Versandpartner abgewickelt, was erklären könnte, warum das Produkt direkt von Amazon versandt wurde. Zu Verzögerungen bei Rückerstattungen oder Rückmeldungen kann es kommen, wenn Rücksendungen noch geprüft oder zugewiesen werden müssen, insbesondere wenn sie außerhalb des Standardprozesses liegen.
Wir wissen, wie wichtig es ist, dieses Problem umgehend zu lösen, und möchten Ihnen gerne helfen. Bitte wenden Sie sich unter +49 32 212249385 an unseren Kundendienst oder besuchen Sie support.meater.com, damit wir den Status Ihrer Rücksendung überprüfen und gemeinsam die nächsten Schritte klären können.
The website promises 10% discount but doesn't deliver
The website promises 10% discount on signing up for marketing email. The promised discount code didn't arrive. I called support, who after 30 minutes were unable to resolve this. They ended up suggesting I order at full price and phone them back after I received the product to claim a 10% refund. Zero confidence in that happening and no wish to spend another lengthy session on the phone begging for a refund. A useful insight into the company that destroys confidence in their support so probably better off not having one....
17 de dezembro de 2025
Opinião espontânea
Resposta da MEATER
Good day,
Thank you for taking the time to share this detailed feedback. On occasion, promotional sign-ups may not complete as expected due to email delivery delays, filtering, or system timing, which can prevent the discount message from arriving. We understand how discouraging this can feel, especially when it requires extra time to follow up.
We value your trust and would appreciate the opportunity to review the situation more closely and clarify next steps. Please feel free to reach out to our support team at +1-888-407-0303 or visit support.meater.com, and we’ll be glad to continue assisting you.
Love using it but the app needs a feature update
Love using it. I have the meater block with 4 probes. Last year the app had a screen that shows all 4 probes with Internal, Target and Ambient temperature and estimated cooking time. Then after an update the estimated cooking time was removed from this page. Now I have to scroll from probe 1 to probe 4 to see how much time is left for each probe. While not a major drawback, the app is not as friendly as it once was. I would appreciate it if the developers would please bring back estimated cooking time on the display that shows all 4 probes simultaneously.
16 de dezembro de 2025
Opinião espontânea
Resposta da MEATER
Steven, Thanks for the kind words about your MEATER Block and for describing the change so clearly. On multi-probe cooks, that “all 4 probes” overview is meant to be the quick-glance screen, so having Internal / Target / Ambient and the estimated time remaining all in one place makes a lot of sense. If you’d like your request logged with the right app/device context, MEATER Support is available at 1-888-407-0303.
— MEATER Support
Sonda ko
Dopo pochi mesi di utilizzo la sonda non si collega più alla sua app. Ho provato a chiedere supporto ma sembra non essere disponibile il centro assistenza e quindi impossibile fare il reso. Trovo grave e vergognoso una gestione del genere. Più di 100 euro buttati. GRAZIE
15 de novembro de 2025
Opinião espontânea
Resposta da MEATER
Ciao Paolo,
Grazie per aver condiviso la tua esperienza. Dopo diversi mesi di utilizzo, i problemi di connessione potrebbero essere correlati allo stato di carica della sonda, ai contatti di ricarica o alla sincronizzazione Bluetooth con l'app. In molti casi, è possibile ripristinare la connessione con alcuni controlli aggiuntivi. Contattaci al numero +1-888-407-0303 o all'indirizzo support.meater.com, così potremo aiutarti a verificare la situazione e trovare una soluzione adeguata.
Do not waste your money
Do not waste your money. One of the sensors on the probe is measuring 8 degrees C less than the others, rendering it useless and I’m back to guess work. This is not a one off as happening every cook, always the same sensor
10 de dezembro de 2025
Opinião espontânea
Resposta da MEATER
Mark, if the same sensor is reading 8°C lower on every cook, that strongly suggests a sensor fault rather than normal variation. MEATER probes should read consistently across all sensors, so a repeated mismatch means something isn’t functioning as it should. We’d really like to help you sort this out. Please reach out to us at support.meater.com so we can walk you through a proper diagnostic and confirm whether the sensor has failed. Once we verify what’s going on, we’ll guide you on the next steps to get this resolved.
Onbereikbare organisatie/customer…
Onbereikbare organisatie/customer support. De website verwijst naar een telefoonnummer waar je een bandje te horen krijgt, welke weer terug verwijst naar de website. Grrrrrr…..
Inmiddels iemand gesproken en er is een nieuwe probe toegezegd. Ben benieuwd ….
8 de dezembro de 2025
Opinião espontânea
Resposta da MEATER
Goedendag, onze oprechte excuses voor de frustrerende ervaring die u heeft gehad bij het navigeren tussen de website en het telefoonnummer; dit had niet mogen gebeuren. We willen dit zo snel mogelijk voor u rechtzetten.
De beste en snelste manier waarop wij u direct kunnen helpen, is via ons supportformulier op de website. Als u uw gegevens, het serienummer en een korte beschrijving van het probleem invult, wordt uw zaak onmiddellijk doorgestuurd naar het juiste team, zodat wij het kunnen onderzoeken en een oplossing kunnen bieden. Daarnaast kunt u ook bellen naar ons Nederlandse telefoonnummer +31 800 2300470.
Wij staan klaar om dit voor u op te lossen.
Kein Support / No support and sending back defect item on own cost
Ich habe gerade die Meater Pro Duo gekauft und ein defektes Gerät geschickt bekommen. Es lässt sich nicht aufladen und weil Sie nicht geladen sind können Sie in der App nicht gefunden und aktiviert werden.
Der Support und alle Beschreibung ist nur auf Englisch! Bis man eine Telefonnummer für deutschen Support gefunden hat, dauert es. Dort musste ich alle meine Daten "Buchstabiert"erneut angeben, weil meine Mailadresse von der Bestellung nicht gefunden wurde.
Es gibt keine Support-Mail-Adresse, die man direkt anschreiben könnte!
Jetzt kommt die Krönung: Ich muss das defekte Gerät nach HOLLAND schicken auf eigene KOSTEN, um eine Rückerstattung zu bekommen!
AUF EIGENE KOSTEN, dass ist eine unglaubliche Frechheit, bei den Preisen! Davon sieht man vorher nichts! Außer den miesen Hinweis, man könnte 30 Tage zurück schicken!
Zusätzlich wird meine angemeldete Emailadresse und mein Passwort nicht gefunden und beides als falsch gemeldet. So kann man die Bestellung im System nicht einsehen oder schnell eine Reklamation melden! Man bekommt auf die Mailadresse noch nicht mal einen Link zugeschickt, um das Passwort zurück zu setzen!
Kauft niemals bei MEATER.com im SHOP direkt! Das ist das mieseste und schlechteste Kauferlebnis, welches ich jemals für so ein teures Produkt hatte. Selbst wenn man es über Amazon kaufen würde und irgendwann etwas damit innerhalb der Garantie wäre, gibt es keinen guten Support! Hoffentlich lesen das viele und fallen nicht darauf herein!!!👎👎👎
8 de dezembro de 2025
Opinião espontânea
Resposta da MEATER
Hallo, danke, dass Sie Ihre Erfahrung geteilt haben. Was Sie beschreiben, entspricht nicht dem Servicestandard, den wir unseren Kunden bieten möchten, und wir verstehen, wie frustrierend das sein muss. Wir laden Sie herzlich ein, sich noch einmal an uns zu wenden, damit unser Support-Team Ihnen bei der Lösung der Situation und beim weiteren Vorgehen mit Ihrem MEATER Pro Duo helfen kann.
Sie können uns direkt unter 1 888 407 0303 für weitere Unterstützung erreichen.
MEATER
Avoid
Avoid ! I got given a Meater probe as a gift 2 years ago. The first one malfunctioned after a couple of uses. Customer service was ok and agreed to replace the probe.
My new one is hit and miss whether it will connect, even when fully charged. Then the last 2 cooks which have been expensive cuts of beef, have been completely ruined. I cooked a 2kg rolled Sirloin today for 9 people, set the internal temperature to 50’ so it would get to 55 after resting, followed the instructions and prompts exactly and the beef was, again, well done and ruined! £70 and the time before which was an £80 Tomahawk too, ruined. Both well overdone and far from rare !!
Incredibly disappointing and I will never use it again. It literally ruined my day today and a meal I spent hours preparing.
7 de dezembro de 2025
Opinião espontânea
Resposta da MEATER
Hey, thanks for sharing your experience. We’re really sorry to hear that your recent cooks didn’t turn out as expected. This is not typical of how MEATER performs, and we want to understand what went wrong so we can help.
It would be helpful to know more about the connection behavior you’re seeing and the steps you followed in the app. Our support team can guide you through ensuring the probe and app are working correctly for accurate cooking. You can reach us at 1 888 407 0303 for further assistance.
MEATER
Købte en Meater 2 Plus i december 2023.
Købte en Meater 2 Plus i december 2023.
Det havde problemer med at holde på strømmen, ligeledes var det nogle gange svært at forbinde den med min telefon. Til sidst stoppede jeg med at bruge termometret.
Jeg blev opmærksom på, at Meater har en chatfunktion, som jeg prøvede.
Fantastisk service af Meater, og det endte med at jeg fik tilsendt en hel ny Meater Pro. Den virker perfekt.
Bedste stegetermometer jeg har prøvet (også god i en airfryer).
Fantastisk service!
15 de novembro de 2025
Opinião espontânea
Resposta da MEATER
Hej Jørgen, tak fordi du deler din oplevelse, det betyder meget for os. Vi er glade for at høre, at vores team kunne hjælpe dig, og at din nye MEATER Pro fungerer perfekt.
Det er fantastisk, at du nu nyder at bruge den, både til almindelig madlavning og i luftfritøren. Tak igen for dine venlige ord, vi sætter stor pris på din feedback.
Products have their problems and do not last.
I have got through 3 in 2 years as they don’t last. One of mine the probe stopped charging, another the probe came about and the glue separated between 2 parts of it, and now the 3rd time (brand new 7 months ago) and charger base has stopped working.
Though their service is great, every time I have dealt with their customer service they have sent me replacement parts, they still don’t last. Ultimately the product is not very good. Works well when cooking meat but you can’t rely on the product to work. Disappointed and likely to try an alternative product next time.
6 de dezembro de 2025
Opinião espontânea
Resposta da MEATER
Hi, thanks for sharing your thoughts. We understand your experience has been frustrating and we want to make sure your MEATER is performing as expected. What you’ve described is not typical, and we would like to help identify why these repeated issues have occurred and provide a long term solution. Please reach out to our support team at 888-407-0303 so we can review your devices and guide you on the next steps.
MEATER
Poor build quality
The probe came apart when I was removing it from the meat. It now doesn’t work. It had been well used but not great as this was my second probe as the first one broke also. I have upgraded to the meater pro 2 block now that has wifi so hopefully that sorts out the connection issues 🤞🏻
2 de dezembro de 2025
Opinião espontânea
Resposta da MEATER
Good day, Dan. Thank you for taking the time to share this. A probe coming apart when removing it from the meat is absolutely not the experience we want for you, especially after already having a previous probe fail. Situations like this are uncommon, however, we’re glad to hear you’ve upgraded to the MEATER Pro unit, and many users find the WiFi connectivity helps avoid the instability you experienced with earlier models. We truly hope it brings you the consistency you’ve been looking for.
If you’d ever like us to take a closer look at the failed probe, or want to share more about what happened, feel free to reach back out at +1 888-407-0303. We’re here and ready to help however we can.
Dreadful product
Reading some of the other reviews it seems like perhaps there’s been a recent quality issue. The probe doesn’t work more than it does - constant connectivity issues and regularly says the probe isn’t charged even when it’s been charging for days. It’s really hit and miss and honestly one of the most frustrating and dumb products I’ve ever owned. We sent it back to Meater and they said everything was fine - next cook - red flashing light. Terrible waste of money.
30 de novembro de 2025
Opinião espontânea
Resposta da MEATER
Good day, Jonathon. Having a probe that works one day, fails the next, and constantly throws charging or connection errors is incredibly surprising, and it’s understandable that you’d feel the product is unreliable. When a probe tests “fine” during a diagnostic but then fails again in real use, it usually means there’s an intermittent hardware or contact situation that doesn’t always reveal itself in a short lab test. That would explain why it came back as “working,” only for you to see the red flashing light on your very next cook.
The behavior you’re describing isn’t normal for our probes, and you shouldn’t have to fight with the device every time you want to cook. We want the experience to feel predictable and solid, not hit-or-miss. You deserve a unit that performs properly every single time, and we’re here to help make sure you get to that point. If you want to give us another chance, please contact us so we can review alterantive options.
Garbage
Have had my Meater block for a couple of years, all in all have used it less than probably 2 dozen times. And while it's always been kinda finicky with the connections, this time, this time I'm done. Go to make the thanksgiving turkey and the stupid block absolutely refused to connect to wifi. Call support and they tell me that the base unit/block needs to be replaced, and since it's out of warranty it'll be like $150 today for them to replace it. *Laughs*, like I'm going to pay that to replace one garbage unit with another of the same particularly when I can still count the numer of actual uses I got out of it on one go round of my digits. Meater sucks and I regret even buying this first unit, there are other better reviewed units out there. Likely filing a case with BBB.
27 de novembro de 2025
Opinião espontânea
Resposta da MEATER
Good day, Andrew. Hitting a WiFi difficulty on Thanksgiving (especially when you don’t use the Block often) can feel like terrible timing. Since the MEATER Block connects only to 2.4 GHz WiFi, situations often appear if the router changes, a mesh system merges the 2.4/5 GHz bands, or band steering is active. In many cases, updating the MEATER app, putting the Block back into WiFi setup, and reconnecting it specifically to a 2.4 GHz network brings it back online. When a Block still can’t see or hold a valid 2.4 GHz signal after all that, it usually points to hardware trouble, which is why out-of-warranty exchange options were mentioned; we share that only to be transparent about the steps that typically resolve situations like this. As always, we are open to discussing this further and providing you with the best resolution for your case.
I have been using meaters for years
I have been using meaters for years, and I feel like they are getting to be less reliable. Today for thanksgiving, they have a Cloud service problem. The worst possible day to loose the ability to read temps. I just ran to the store to get an analog temp probe.
Meater, you have let me down again.
27 de novembro de 2025
Opinião espontânea
Resposta da MEATER
Hello Brian, we know how important Thanksgiving cooks are, and we were aware of the temporary MEATER Cloud disruption that occurred that day. Our team worked on it actively, and this was resolved as quickly as possible. Even when Cloud is unavailable, you can still monitor your temps locally over Bluetooth or your home WiFi using MEATER Link/Bridge. For future big cooks, setting up that local path beforehand ensures you have a reliable backup regardless of internet status.
We appreciate you sticking with MEATER over the years, and we want your next holiday cook to be smooth and predictable.
Probe disconnects on long cooks. Customer service don't want to resolve.
Tried speaking to customer services about a probe within warranty which keeps disconnecting after about 5 or 6 hours.
I've been on live chat for over an hour running all sorts of tests. The conclusion of which is that they do nothing, and say to message them if it happens again. And when it happens again you are in exactly the same situation.
Its so frustrating, the probe is not working properly!
30 de outubro de 2025
Opinião espontânea
Resposta da MEATER
Hello Joe, we hear you, and six hours into a long cook is the worst time to lose a probe reading. On long, low cooks, the probe should stay steady, so here’s what typically causes drop‑offs and how to steady things.
We can review your case again, check alternative paths, and evaluate next steps based on warranty guidelines. If you’d like us to take another look with fresh eyes, feel free to reach out via phone at 1-888-407-0303. In this scenario, guidance over the phone is better.
You should be able to trust your temps on those long cooks. We are here to help you.
Resposta da MEATER
Hey there. This isn’t what you should expect from a Traeger. If something went wrong delivery, setup, temps, or WiFi there’s usually a quick fix or a straightforward warranty path, and our team can get you sorted. Call 1‑800‑TRAEGER and we’ll help get it back on track.
TRAEGER
Der Meater 2 Pro nach einem Jahr defekt. Garantie verweigert !
Meater 2 Pro zeigte nach einem Jahr viel zu hohe Werte der Außentemperatur an. Anfrage auf Reklamation wurde abgewiesen da der Meater über 275°C verwendet wurde.(Obwohl der Hersteller mit bis zu 550°C Außentemperatursensor wirbt) Im selben Zug habe ich ein Austauschfühler bestellt und bezahlt. Dieser ist bis heute noch nicht angekommen... Meine Erfahrung: Schlechtes Produkt und noch viel schlechterer Service ! Nie wieder Meater !
1 de outubro de 2025
Opinião espontânea
Resposta da MEATER
Vielen Dank, dass Sie uns Ihre Erfahrungen mitgeteilt haben. Wir verstehen, wie frustrierend diese Situation für Sie sein muss.
Die Garantieprüfung wird sorgfältig durchgeführt, und Fälle, in denen die empfohlenen Temperaturgrenzen überschritten werden, können sich auf den Garantieumfang auswirken. Wir wissen jedoch, dass dies verwirrend sein kann und dass die Verzögerung bei der Lieferung Ihres Ersatzsensors zusätzliche Frustration verursacht hat. Wir laden Sie ein, sich direkt über unsere Website support.meater.com an uns zu wenden.
Wir schätzen Ihr Feedback sehr, da es uns hilft, die MEATER-Produkte und unseren Kundenservice zu verbessern.
Garantieanspruch wird vom Kundendienst verweigert
Ich habe einen MEATER Block seit einem Jahr. Leider funktioniert dieser nicht mehr richtig. Der Kundenservice kann oder will nicht helfen, weigert sich auch eine Adresse zur Rücksendung der Ware im Rahmen der Garantie herauszugeben. Jegliche Kontaktaufnahmen laufen ins Leere. Bei Preisen jenseits der 200€ sollte Qualität und Support erwartet werden können.
16 de outubro de 2025
Opinião espontânea
Resposta da MEATER
Hallo Chris,
Es ist bedauerlich zu hören, dass Sie diese Erfahrung gemacht haben. Das Gerät sollte nach einem Jahr selbstverständlich noch zuverlässig funktionieren. Wir möchten uns das genauer ansehen und prüfen, welche Optionen im Rahmen der Garantie bestehen. Bitte wenden Sie sich an support.meater.com
, damit unser Team Ihren Fall persönlich überprüft und eine passende Lösung findet.
Werkte gedurende anderhalve maand goed
Werkte gedurende anderhalve maand goed. Daarna stopte de Meater PRO probe met opladen en dus werken.
Na contact met support zou ik een nieuwe toegestuurd krijgen. Ondanks meerdere contacten met de support, veel beloftes maar geen vervanging gekregen. Kortom slechte kwaliteit en een scam support.
7 de outubro de 2025
Opinião espontânea
Resposta da MEATER
Hallo Geert, bedankt voor het delen van je ervaring met ons. Het klinkt alsof je Meater PRO-sonde na een periode van gebruik niet meer oplaadt en dat de follow-up met de klantenservice niet de verwachte oplossing heeft opgeleverd. Vaak kan een defecte sonde door onze klantenservice worden vervangen na een directe beoordeling van je situatie. We begrijpen je situatie en willen dit graag rechtzetten. Neem contact met ons op via support.meater.com, zodat ons team je persoonlijk kan helpen.
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