An sich fantastischers gerät aber das ist nun der 2. Meater der immer so ab 1-2 Jahren kaputt geht , der support ist eine einzige Katastrophe . ich zeige fotos die eindeutig beweisen das eine von den... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
David van Meater Support behandelde mijn ticket en nam ruim twee uur de tijd om samen alles grondig te testen. We hebben elk mogelijk aspect overlopen om het probleem te achterhalen. Uiteindelijk... Ver mais
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Jeg hadde nettopp det beste lammelåret jeg noen gang har tilberedet, og det sier noe. I mange år har jeg gjort meg avhengig av analoge og evenetuelt andre metoder som tid for å beregne kjøttet, den... Ver mais
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I've used this product for a year and think it's great. I had an issue with charging and tried everything and couldn't get it working. I started a live chat and got Sara who was absolutely i... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The First Truly Wireless Smart Meat Thermometer
Informações de contacto
Estados Unidos da América
- meater.com
3,9
Bom
6 mil opiniões
Respondeu a 95% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
SCAM COMPANY - WHERE IS MY REFUND?
Bought the meater pro a few weeks ago, it ruined £260 of fillet steak that I was cooking for a client.
Sent it back , they received it back on the 31st July, still have not had a refund.
Spent 40 minutes on a "chat " page as I could not locate a phone number in the UK.
Was told I would get my refund almost immediately.
I have now filed a complaint with my credit card provider , American Express.
I would not touch this company with a barge pole !
31 de julho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for reaching out and sharing your experience.
We are unable to access order details or request account information through this platform. For support with your refund, please contact us directly at +1 888 407 0303 or visit support.meater.com. Our team is ready to assist you further.
Best regards,
MEATER
Meater failure
I bought the MEATER Pro Duo one month ago and one probe failed instantly. There is a different between 2 two sensors of 90° C in the ambient temperature. Dennis from the support say it is normal and the sensors are ok, it could be moisture in the gas grill. Hahahahaha, never tough before that its possible to get such a stupid answer. Before anyone says again, the sensors were in different locations, yes, 2 cm apart when operating on a rotisserie. A difference of 90°C shouldn't be possible here.
I can't recommend this sensors in case of this failures and the bad Wi-Fi reception.
28 de julho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for sharing your experience with the MEATER Pro Duo, Michael. A temperature difference that large between sensors is unusual, as the probes are designed to provide consistent and accurate readings. Variations can sometimes occur due to environmental factors, but such a significant gap suggests a deeper calibration or hardware concern. We encourage you to visit support.meater.com, where our Customer Service team is available via chat or phone to help diagnose and find a resolution to ensure your device performs reliably.
Extrem schlechter Service!
Leider funktioniert das Thermometer vollkommen falsch. Nachdem ich schon mehrmals falsche Angaben festgestellt habe, habe ich parallel zu dem Meater ein anderes Thermometer benutzt um zu vergleichen. Ergebnis - das andere Thermometer hat immer gestimmt, dass Meater nicht. Aber was mich besonders ärgert, ist die fehlende Möglichkeit Kontakt mit dem Unternehmen aufzunehmen. Man wird von einer Adresse auf die nächste verwiesen, somit gibt es keine Möglichkeit seine Garantieansprüche gelten zu machen. Da steckt bestimmt Methode dahinter, nach dem Motto "Verkaufen und der Rest interessiert uns nicht". Schade, dass man auf solche Unternehmen immer wieder reinfällt! Mein Thermometer ist gerade mal knapp ein Jahr alt und für die Tonne!
28 de julho de 2025
Opinião espontânea
Resposta da MEATER
Vielen Dank für Ihr Feedback. Wir verstehen Ihre Bedenken und möchten Sie gern direkt unterstützen. Abweichende Temperaturwerte können durch verschiedene Faktoren entstehen, wie z. B. die Position des Fühlers, Luftzirkulation, Feuchtigkeit oder die Art des verwendeten Gargeräts. Für weitere Unterstützung erreichen Sie uns unter +1 888-407-0303 oder über support.meater.com. Dort finden Sie unseren Support-Assistenten, häufige Fragen und den MEATER-Kundendienst.
Mit freundlichen Grüßen
MEATER
Great online chat support for probe purchased 6 years ago…
I purchased my Meater+ probe back in 2019 and recently realised it had stopped connecting to the app, even though everything looked good on the dock (green flashing light) and my phone could see the bluetooth but it wouldn't pair.
I used the online live chat and 'Bassma' was really helpful - my version was so old it didn't have a reset button but over about an hour of chatting and lots of tests and resets/reinstalls it now works again :-)
I don't know many companies that would spend that time rather than tell me to buy a replacement after the first few resets failed.
20 de julho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for taking the time to share your experience. We’re really glad to hear that Bassma was able to assist you through the live chat and get your original MEATER+ from 2019 working again. Even without a reset button on the older version, it’s great that with some persistence and testing, everything was brought back online. We believe in supporting our customers well beyond the initial purchase, and it's great to know that commitment made a difference for you. If you ever need assistance again, whether it's troubleshooting or just getting the most out of your cook, you can always reach us at support.meater.com via chat or phone.
Total crap
Total crap. The battery dies but you don’t know that until it won’t connect and then it’s useless until you charge the probe (several hours). Worst design ever. Straight in the bin
Oh, and when you eventually get through to their useless customer service, they won’t help saying, go back to your retailer.
And in response to their reply, where did I mention I used rechargeable batteries? I was using Duracell Alkaline!!
20 de julho de 2025
Opinião espontânea
Resposta da MEATER
Thanks for your feedback. We recommend using standard alkaline batteries, as rechargeable ones may not provide the full voltage needed for consistent performance. We’d like the chance to review your experience further. Please contact us at +1 888-407-0303 or visit support.meater.com for assistance.
Best regards,
MEATER
I ordered on the official website…
I ordered on the official website meater.com. They are not able to deliver their own product. I took me more than half an hour to hear that. Horrible company.
16 de julho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for taking the time to share your experience regarding your order through our official website. We understand the importance of timely and clear communication, and we recognize that the delay in providing information about your order was not ideal. During high-demand periods, such as the summer season, response and fulfillment times may be impacted. We’re actively working to simplify these processes to ensure a more efficient experience moving forward.
If you’d like further assistance, feel free to use our callback option or connect with us via live chat at support.meater.com for real-time support from our team. We’re here to help.
Waardeloos bedrijf met een waardeloze…
Waardeloos bedrijf met een waardeloze service. Meater is kapot gegaan. Uren in de chat gehangen maar ze bieden geen oplossing.
Waardeloos merk.
14 de julho de 2025
Opinião espontânea
Resposta da MEATER
Dank je wel voor je bericht. Het spijt ons te horen dat je teleurgesteld bent in je ervaring met onze service. We begrijpen hoe frustrerend het kan zijn wanneer een product niet naar behoren werkt, en wanneer het contact met de klantenservice niet oplevert wat je ervan had gehoopt.
Als je Meater defect is gegaan, willen we er alles aan doen om te achterhalen wat er aan de hand is en hoe we je kunnen helpen. In veel gevallen kunnen verbindingsproblemen, oplaadproblemen of beschadigingen aan de hand van een korte diagnose worden opgelost met een vervangend onderdeel, een firmware-update of een vervangend product als dat nodig is.
We willen je dan ook vragen om opnieuw contact met ons op te nemen via support.meater.com, waar je via livechat of telefonisch direct met een medewerker kunt spreken. Zo kunnen we je sneller en persoonlijker ondersteunen.
Nogmaals bedankt voor je feedback. We hopen dat we je alsnog kunnen helpen om van je Meater te genieten zoals het bedoeld is.
Tracciare ordine
Buongiorno. Non so dov'è finito il mio ordine. Impossibile contattare Meater. Mi piacerebbe una risposta dov'è riuscire a contattarvi grazie
La vostra chat non funziona non risponde. Grazie per la risposta. Volevo avvisare che non c'è nessun numero per l'italia da contattare.
3 de julho de 2025
Opinião espontânea
Resposta da MEATER
Buongiorno, grazie per averci scritto. Capisco quanto possa essere frustrante non ricevere aggiornamenti sull’ordine, soprattutto quando i canali di contatto sembrano non funzionare come previsto.
Ti consiglio di visitare il nostro centro di assistenza all’indirizzo support.meater.com, dove puoi accedere sia alla live chat sia richiedere assistenza telefonica. Se la chat non appare, ti suggeriamo di provare da un altro browser o dispositivo e verificare che eventuali estensioni del browser (come i blocca-popup) non ne impediscano il caricamento.
Nel frattempo, se hai ricevuto un'email di conferma ordine, verifica se contiene un numero di tracciamento o un collegamento per monitorare la spedizione.
Siamo a disposizione per aiutarti a risolvere tutto al più presto!
Meater Duo war defekt, trotzdem keine Erstattung…
User Meater Duo war defekt und ließ sich nicht koppeln - kann ja mal passieren. Support gibt es nicht, sollten wir einfach zurücksenden. Ein Rücksendeticket hat Meater uns nicht gesendet nur eine RMA Nummer, Porto mussten wir selber bezahlen.
Paket ist am 4.7. angekommen, aber es gibt auch am 14.7. keine Erstattung von Meater. Nach 64 Minuten kommt Gigi in den Chat. Sie fragt alles noch einmal ab: RMA Nummer Ordernummer, Paketnummer, Trackingnummer. Fazit: Abweichend vom GLS Tracking, behauptet Meater, das Paket in den Niederlanden nicht empfangen zu haben und verweigert die Erstattung. Wir sollen das jetzt mit GLS klären, welcher Mitarbeiter mit dem Namen Omar, das Paket angenommen hat.
@Meater, wenn Ihr den Fall nachvollziehen wollt. Die Return Order lautet: #7641C4F0.
Antwort auf die Rückmeldung von Meater: Euer Lösungsvorschlag zeigt mir, dass Ihr überhaupt nicht abgestimmt seit und vorhandene Infos nutzt. Ich habe bereits 2 Stunden mit dem Meater Mitarbeiter im Chat verbracht und alle Informationen wurden noch einmal abgefragt. Fazit: Ich soll eine Fallklärung bei GLS anstoßen. Den Screenshot zum Tracking habe ich bereits angehängt. GLS kann die genaue Uhrzeit und die annehmende Person benennen. Denkt Meater wirklich, dass ich das Tracking von GLS manipuliere ?
14 de julho de 2025
Opinião espontânea
Resposta da MEATER
Vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben. Es klingt frustrierend, dass Ihr Meater Duo nicht wie erwartet funktioniert hat und die Rückerstattung verzögert wurde. Wenn die Rücksendung laut GLS-Tracking zugestellt wurde, aber unser System sie nicht als empfangen verzeichnet, kann es sein, dass es zu einer Abweichung bei der Paketannahme oder -registrierung gekommen ist. Damit wir den Fall nachvollziehen und schnell klären können, bitten wir Sie, sich direkt an unser Support-Team unter support.meater.com zu wenden. Dort stehen Ihnen Chat- und Telefonoptionen zur Verfügung, um Ihnen persönlich weiterzuhelfen.
The worst customer service I have experienced.
The worst customer service I have experienced. I have a 4 probe block. It will load to the app - but will not connect and remains stuck on 'open app + add block' on the block itself. I went through every stage on their support page. I then contacted them via their chat option - when I told 'Gigi' that I had tried all their recommended support steps - they simple disconnected the chat. I have tried calling them - (there is only 2 options to contact, either online chat or telephone) - I was told 'less than 2 mins wait' (on the 2 occasions I have tried to call them) and after 30 mins, there is still no answer.
I cannot stress how frustrating and disappointing their 'support' service is. I then see on other reviews with similar concerns, they ask you to contact them via the website (which is the problem in the first place!).
I will honestly never purchase another product as for the price, you need the reassurance that if something is wrong, there will be help from the company which there is none at all.
So disappointing.
11 de julho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for sharing your detailed experience. It sounds like you’ve taken all the right steps, and, understandably, you're seeking clear and timely help when your device isn’t pairing as expected. The block staying on “Open App + Add Block” may suggest an incomplete pairing loop or a firmware hang, especially if the app recognizes the Block but fails to connect properly.
A full reset of both the Block and the app (including clearing cache or app data on your phone), followed by re-adding the Block while connected to 2.4 GHz Wi-Fi, often resolves this behavior. It’s also important to ensure the app has location and Bluetooth permissions enabled.
We want to get you back to cooking reliably. Please reach out again via support.meater.com, where our support team is available through live chat or phone. Let them know your case involves persistent pairing problems after prior troubleshooting, so they can escalate it accordingly.
Please choose something else!
I bought the Meater block with 4 probes as a gift for my husbands 'big' birthday. I used their discount code and was happy until he tried to use it. Two probes just wouldn't connect. The next time he tried, one wouldn't connect until 3hrs into the cook.
We wondered if we'd got a faulty one, so tried all of Meater suggestions. We spent hours on the phone. In the end, we asked for a refund.
That's where things got really bad. They tried all sorts to prevent us returning it, then said they'd send us a paid return label. Days passed, nothing. We called again. A return label was sent, but it was just an address label. Another call. They don't issue prepaid labels, and we'd never been told that. But they could issue a prepaid label if we went through their troubleshooting process. We'd already done that, they said we hadn't. We said we'd pay to get it back to them, so they sent me a slightly different address. I sent it royal mail special delivery and thank goodness I did.
When I got back from the post office a prepaid label arrived by email. I was pretty peeved but I'm glad I posted it.
After a few days, we called again, yes they'd got it and would issue a refund. No refund arrived. We called again. They didn't have it, it was lost in the post. Luckily we had proof of delivery and they eventually 'found' it. A refund followed about a week later.
The product concept was great, it looked amazing but it didn't work and their customer service was non-existent.
30 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for sharing such detailed comments. It’s clear you went to great lengths, both in trying to get your device to work and in following through on the return. The experience you’ve described doesn’t reflect the standard we aim to provide.
The connectivity situation you encountered could have been caused by a firmware sync failure or internal probe mispairing, both rare, but they do happen. When multiple probes fail to connect or connect after long delays, it usually signals a deeper sync or block firmware problem, not just a one-off glitch.
Your effort in providing proof of delivery and persistence on follow-ups ensured the return was ultimately processed correctly, but it should never require that level of chasing. We understand this was a special gift, and it should have felt like a celebration, not a hassle.
If you’d ever consider giving us another chance, we’d be happy to walk through any setup questions or device options in advance to make sure it’s the right fit. In the meantime, if there’s anything unresolved or if you need to provide further feedback, you’re welcome to contact us directly at support.meater.com via chat or phone.
Temps Not Accurate
A friend recommended these, so I bought them to make it easier to cook my meat perfectly each time. The first couple cooks came out perfect—steak and chicken. The last couple were overcooked—steak and chicken. During the last cook, I noticed the “Ambient” temperatures were up to 70 deg F different among the probes. (I expected a little difference, but that seemed like a lot.) I put the 4 probes on a plate in the sun to test their consistency, and there was a >10 deg F difference among the probes (internal vs ambient, probe to probe, all within 1” of each other—see photos for example).
I reached out to tech support 3 times to try to figure out how to fix the issue. The last contact, Luis, had me put the 4 probes in an ice bath. The temp difference was 4 deg F among the probes.
Luis told me:
• Within 7°F / 4°C of the target temperature for Alpha Collection probes.
• Within 5°F / 3°C of the target temperature for Pro Collection probes.
While I get your point, the ice bath test provides us the most accurate information possible. I've already checked the information here, and we can assure you that the probes are reading accurately under our parameters.
So, even though their website says…
All MEATER probes are lab-calibrated and thoroughly tested:
• Alpha Collection: ±1°F / 0.5°C
• Pro Collection: ±0.2°F / 0.1°C and includes a calibration certificate
So while your MEATER might not match another thermometer exactly, you can trust it's giving you a highly accurate reading where it matters most.
…it sounds like they can actually be much less accurate than described.
This difference appears to be much larger at higher temperatures, and that’s the difference between a perfectly-cooked piece of meat and a dry, tough one.
I guess I’m back to hoping the meat turns out they way I want it…or finding a different thermometer.
7/10
Thank you for replying, Meater.
I have updated the firmware and software. I've talked to tech support folks 3 times, and they offered to replace 1 probe (not sure why). The ice bath test showed 4 deg F of discrepancy for the internal temps which Luis, the last tech support person, said was within your limit of 5 deg F for the Pro model. I wouldn't worry about the technical aspects if the meat was cooking properly, but it seems to be coming out overcooked each time.
8 de julho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for taking the time to share your thorough experience and observations. It's clear you've gone to great lengths to test the probes in different conditions, and we appreciate your attention to detail.
You're right to expect consistency and accuracy. While MEATER probes are factory-calibrated and tested under controlled conditions, variation in ambient temperature readings can occur, especially when probes are exposed to direct sunlight or different airflow conditions. The internal sensor in each probe is highly accurate within the meat, but ambient readings are more sensitive to placement, airflow, and proximity to surfaces like plates or grates.
Your ice bath test confirms that internal sensors are within expected tolerance at lower temperatures. However, the broader ambient discrepancies at higher temps, particularly during actual cooks, can impact cook predictions, especially for meats with narrow doneness windows like steak.
We understand how that can reduce confidence in the results. If you haven’t already, updating your app and firmware may help with syncing and accuracy. For deeper insight into how to interpret ambient fluctuations or to evaluate if your probes qualify for replacement based on tolerance thresholds, our support team can take a closer look. Please reach out to us directly at support.meater.com for chat or phone support. We'd be happy to continue troubleshooting with you and ensure you’re getting the performance you expect.
2 hour wait to get through
Horrible customer service.They refer to support.meater.com which has a small chat window which is at least 20 minute -1 hour wait. No email possible!!!
Last 2 conversations for a shipping label took me 2 hours! Now on hold to ask weeks later why I got no refund. I just wanted to exchange for a pro version but will NOT and will never buy this product again. Customer reviews are answered by chatgpt power client desk.
@Meater if you want to help fix my refund instead of giving standard replies:
Order #7D9A87AA
RMA Reference 77828959
Tracking 3SOPKZ109195212
7 de julho de 2025
Opinião espontânea
Resposta da MEATER
Hello Mike, thank you for providing your order details and taking the time to explain what’s been going on. You’ve clearly made a real effort to resolve this, from initiating the return to waiting on support, to following up about the missing refund, and the fact that it’s still unresolved weeks later is not the result we would like for your situation.
Spending hours in chat just to get a return label, only to wait again with no clear update or confirmation, is not how this process should work, especially when you were open to exchanging for another model. You deserve direct, timely help and a proper resolution. We’re going to make sure this is looked into immediately. Please contact us at support.meater.com, and once connected, reference your Order #7D9A87AA and RMA #77828959 so we can escalate this without further delay. Our team is available by chat or phone and will treat this as a priority.
Werkt niet met Android!
Ik heb een Samsung telefoon, Android dus, de app heeft 1x gewerkt, daarna niet meer, kon niet verbinden meer. Lees nu in de reviews dat het enkel met Apple devices werkt. Heel jammer, te duur om hier nu achter te komen. Balen!
5 de julho de 2025
Opinião espontânea
Resposta da MEATER
Bedankt voor je bericht. Het is begrijpelijk dat je teleurgesteld bent als de MEATER-app na één keer gebruiken niet meer werkte op je Android-toestel , zeker wanneer je een betrouwbare ervaring verwacht bij deze prijsklasse.
De MEATER-app is wel degelijk ontworpen om ook op Android-apparaten goed te werken, inclusief Samsung-telefoons. In sommige gevallen kunnen verbindingsproblemen ontstaan door apparaatinstellingen, systeemupdates of Bluetooth-beperkingen, maar dat betekent niet dat het alleen met Apple werkt.
We helpen je graag om je MEATER correct te verbinden en stabiel te laten werken op je Android. Neem alsjeblieft contact met ons op via support.meater.com. Ons team staat voor je klaar via chat of telefoon om je stap voor stap te begeleiden.
Terrible communication and delivery
I’m not judging the product but the company communication and web site. I ordered the product over 2 weeks ago and still haven’t received it despite a 1 to 2 day delivery estimate on the order form. Funny excuses by support and no clear communication or tracking - buy it in a shop if you want it but don’t trust any delivery time estimates and such on the web site.
30 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for bringing this to our attention. We understand how important it is to receive clear updates and reliable estimates, and we regret that your experience fell far short of expectations. To make this right, we would like to get in contact with you to provide the appropriate steps and find the tracking information if available. Please contact us directly at support.meater.com so we can prioritize your case and ensure a resolution.
We value your feedback and will use it to improve our website estimates and customer communication. Thank you for giving us the opportunity to address this, and we hope to restore your trust in our company.
Doesn't connect to the charger half the…
Doesn't connect to the charger half the time so you can't use it. More often than not we just do it the old way because the device isn't working (ie. timing it and checking by eye).
Good when it works though.
Edit: re the response, cleaning doesn’t help.
28 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for taking the time to share your valuable feedback. It sounds like the charging situation is quite surprising, making the device unreliable. This could be due to a faulty charger or connection scenarios. To address this, you might try cleaning the charging contacts and ensuring they are free of debris. Checking for any firmware updates could also help. If these steps don't resolve the matter, we invite you to reach out to our support team for further diagnosis and assistance.
Dead after a bit over two years..not…
Dead after a bit over two years..not worth the price
20 de dezembro de 2024
Opinião espontânea
Resposta da MEATER
Thank you for your honest feedback about the conditions of your MEATER unit after two years.. This could be due to wear and tear, a manufacturing defect, or the device's maintenance during the period of usage. To address this, you might try contacting us. Please know that our customer support team is available to assist with any diagnosis steps, adjustments, or warranty-related solutions that might help. We invite you to contact direct support.meater.com.
Meater sales scam?
The Meater probes work as intended. However, their sales system worked very poorly for me.
I tried to order a Meater Pro XL on the Meater website. Rather than a confirmation email, I got an email saying I had left an item in my basket. I checked my original browser window where I made the purchase, it looked complete, so I waited a while for a confirmation email, but never got one. So I opened the email Meater had sent, and clicked to finish the transaction.
I then got a notification from my credit card company asking if two purchases for the same amount were valid. I immediately called Meater customer support and explained that I only wanted one item, not two. She said she would cancel everything up to that point and then we would start over. She ultimately sent an email and told me to click on it to make the purchase. And that is when I unknowingly purchased a third one.
I assumed all was well when I received one item in a timely manner. But a couple weeks later I received two more. I checked my credit card and there were indeed three identical charges, but curiously they were two days apart.
Since then I have made multiple calls to customer service with various promises of refunds and return shipping authorizations, but no actual progress. So I have now disputed the charges, my credit card company has credited my account for two items and is investigating.
I will never do business with Meater again. A different, well-respected company now has a competing item for lower cost. I recommend researching thoroughly if you want totally wireless temperature cooking probes.
12 de junho de 2025
Opinião espontânea
Resposta da MEATER
We sincerely appreciate you taking the time to share your experience. Your feedback is incredibly valuable, and we understand how a simple transaction turned into such a surprising situation. To make this right, we would like to get in contact with you to ensure the disputed charges are resolved in your favor without further delay. Additionally, we will arrange a prepaid return label for the two extra items. Please contact us directly at support.meater.com to get personalized assistance from our team. Thank you for holding us accountable, and we wish you all the best with your cooking endeavors.
I threw this out
Sometimes you don't need a feature rich ap, you just need the temp. Without trying to figure out what the ##*$$ password is. You need something besides this, because it won't even let you assign an easy password. You have a ##@#@$$$ secure thermometer.
24 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for your honest feedback about the application functionality. We hear you loud and clear; this situation you’re describing stems from our security requirements. While we want to keep customer accounts secure, we recognize that not everyone wants or needs a complex password. To address this, if you’d like help resetting your password to something simpler (within our system’s requirements), our support team would be happy to guide you through the process. Just reach out at support.meater.com to access our Support Wizard, FAQs, and MEATER Customer Service. We are here to help you and provide an accurate resolution.
Unreachable customer service
Don’t order direct from meater. They’re unreachable in case of questions or returns. Check other reviews as well. Took me 2 hours to get a return label
There is no support email and they refer to support.meater.com which is a chat window that keeps you online for 30 minutes on average before slowly chatting back.
And still no refund
@Meater: do better then a ChatGPT answer
24 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thanks for trusting us with your concerns about our customer service accessibility, especially for post-purchase support like returns. We understand how surprising it is to spend hours trying to get a return label. To immediately address your situation, we highly recommend that you contact us directly at support.meater.com to ensure your return is processed smoothly and any refunds are issued without further delay. Moving forward, we’re taking steps to improve response times. We appreciate your patience and honesty.
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Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.