An sich fantastischers gerät aber das ist nun der 2. Meater der immer so ab 1-2 Jahren kaputt geht , der support ist eine einzige Katastrophe . ich zeige fotos die eindeutig beweisen das eine von den... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
David van Meater Support behandelde mijn ticket en nam ruim twee uur de tijd om samen alles grondig te testen. We hebben elk mogelijk aspect overlopen om het probleem te achterhalen. Uiteindelijk... Ver mais
A empresa respondeu
Jeg hadde nettopp det beste lammelåret jeg noen gang har tilberedet, og det sier noe. I mange år har jeg gjort meg avhengig av analoge og evenetuelt andre metoder som tid for å beregne kjøttet, den... Ver mais
A empresa respondeu
I've used this product for a year and think it's great. I had an issue with charging and tried everything and couldn't get it working. I started a live chat and got Sara who was absolutely i... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The First Truly Wireless Smart Meat Thermometer
Informações de contacto
Estados Unidos da América
- meater.com
3,9
Bom
6 mil opiniões
Respondeu a 95% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da MEATER
We sincerely appreciate you taking the time to share your experience about the behavior in your MEATER unit. We would like to hear from you to get more information about this situation and, together, find a proper solution. Here’s what we’ll do for you right now: We highly recommend that you get in contact with us directly at support.meater.com to get immediate assistance and provide a full diagnosis. We will wait for your response. Thank you for your time and patience.
Don't waste your money
I have had this device for about 2 years. It is terrible. I bought it because of rave reviews from a carnivore you-tuber. I have had issues every single time I have tried to use it. Constantly loses connection. I have to change battery almost every time I use it. I'll stick with my $3.00 home goods meat thermometer. I am good with technology, so it's not a "user error" situation. Just crappy product.
22 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for sharing your honest experience. From what you’ve described, this could be a combination of Bluetooth interference (common with thick grill lids or crowded wireless environments) and a battery drain problem we’ve since addressed in newer hardware versions. Here’s what we’d like to do: Even though your device is outside the standard warranty, we’d like to get in contact with you to find alternatives for your situation. Please contact us at support.meater.com to get personalized assistance.
Einfache Bedienung
Einfache Bedienung, bis jetzt nur gute Erfahrungen.
21 de junho de 2025
Opinião espontânea
Resposta da MEATER
Vielen Dank für Ihre Rückmeldung! Es freut uns sehr zu hören, dass Sie mit der einfachen Bedienung und der bisherigen Nutzung zufrieden sind. Genau so soll es sein.
Falls Sie zukünftig Fragen oder Unterstützung benötigen, steht Ihnen unser Team gerne unter support.meater.com per Chat oder Telefon zur Verfügung.
Continual disconnet issues
Continual disconnet issues. Will not stay connected even at 5 feet. A waste of time and money. I have bought several of these over the last couple of years based on "influencers" representation. I highly recommend finding something that actual works.
21 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for taking the time to share your valuable feedback about the connectivity situation with your MEATER unit. The situation you've experienced could be related with with the Bluetooth signal, normally caused by obstructions while cooking, particularly in environments with common interference sources like metal surfaces, other wireless devices, or even certain types of grill/smoker materials. We'd like to make this right in the most straightforward way possible. Please contact us directly at support.meater.com to get further assistance from our team and a full diagnosis to find the best resolution to your concern. Make sure to contact us to work together.
Meater+ keine Garantie in der Garantiezeit
Nachdem wir im Juli 24 einen Meater + angeschafft hatten, funktionierte das Teil Anfangs ganz gut, aber nach einiger Zeit konnte der Fühler immer mühsamer Verbindung zur App herstellen. Mehrfacher Batterietausch nutzte leider nichts. Nach Kontakt mit komischen Hilfe Chat wurde mir mitgeteilt das eine Garantie nicht möglich wäre, aufgrund Temp. Überschreitung. Sehr unfreundlicher und Support. Hatte auch nicht interessiert dass schon länger Probleme bestanden, Hauptsache das Problem hat sich erledigt. Neukauf wurde mir mitgeteilt. Eine Kundenorientierte Lösung sieht anders aus. Ich kann nur jedem von einem Kauf abraten.
20 de junho de 2025
Opinião espontânea
Resposta da MEATER
Die von Ihnen beschriebene Konnektivitätssituation, insbesondere nach anfänglich guter Leistung, deutet auf eine mögliche Degradierung des Sensors durch wiederholte Hitzeeinwirkung hin. Um dies zu beheben, würden wir gerne mit Ihnen in Kontakt treten und eine vollständige Diagnose Ihres Geräts erstellen, um sicherzustellen, dass unser Support-Team die richtige Lösung findet. Bitte kontaktieren Sie uns direkt unter support.meater.com mit Ihren Bestelldaten, und wir werden dies für Sie priorisieren. Ihr Feedback hat uns auf eine Lücke aufmerksam gemacht, die wir schließen müssen, und wir wissen es zu schätzen, dass Sie uns zur Verantwortung ziehen.
Mein Meater + funktioniert eigentlich…
Mein Meater + funktioniert eigentlich sehr gut wenn ich nur die Fleischsorte einstelle, sobald ich aber die Rezepte von Master Class nachkochen möchte, findet der meine Geräte nicht. das hat jetzt 2x geklappt, jedoch 5x nicht.
16 de junho de 2025
Opinião espontânea
Resposta da MEATER
We extend our gratitude for your feedback about the inconvenience you've encountered with the Master Class recipes. It sounds like this may be related to the app's ability to sync with your appliances when using specific recipes. As a solution, we recommend ensuring that your app and device firmware are both up to date. Additionally, try restarting both your phone and the Meater + device before attempting to use the Master Class recipes again. If this persists, please contact our customer support team for further assistance at support.meater.com. Thank you again for your patience and understanding. We hope to get this resolved for you as soon as possible.
De Meater is een goed produkt, maar de organisatie is onbereikbaar, zowel telefonisch als via chat.
Ik heb een Meater plus 2. Werkte uitstekend, maar helaas is de Meater in de kamado gevallen en werkt niet meer. Ik kreeg een aanbod voor alleen een probe. Deze aanbieding wil ik accepteren, maar dat lukt niet omdat ten onrechte wordt aangegeven dat mijn adres geen geldig adres is. Ik probeer al meer dan een week contact op te nemen, telefonisch en via chat, maar deze club is onbereikbaar. Kortom, de Meater is goed, maar de organisatie is onbereikbaar en dus heel slecht. Beter om geen Meater te kopen.
13 de junho de 2025
Opinião espontânea
Resposta da MEATER
Wir bedanken uns für Ihr freundliches Feedback zu den Versuchen, die Sie unternommen haben, um unsere Organisation zu erreichen. Wir verstehen vollkommen, dass Unfälle passieren können, und es tut uns sehr leid zu hören, dass Ihr MEATER 2 Plus in den Kamado gefallen ist. Wir danken Ihnen, dass Sie in der vergangenen Woche versucht haben, uns zu erreichen, da Sie daran interessiert sind, den zuvor angebotenen Sondenersatz anzunehmen. Während der Sommersaison können die Wartezeiten etwas höher sein als sonst. Um die Situation mit den Unannehmlichkeiten, die Sie mit der Adresse hatten, in den Griff zu bekommen, möchten wir Sie daran erinnern, dass wir die Rückrufoption für Sie bereithalten, um diesen Prozess reibungsloser zu gestalten. Außerdem können Sie uns jederzeit per Chat unter support.meater.com oder direkt unter unserer niederländischen Telefonnummer +31 800 2300470 erreichen, um persönliche Hilfe von unserem Kundenservice-Team zu erhalten. Wir hoffen, dass wir dieses Problem so schnell wie möglich für Sie lösen können.
Stopped working after 2 uses
Stopped working after 2 uses. Won’t connect. Practically useless now.
4 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for sharing your experience about you experienced with your device functionality. The connection situation you’re describing suggests a potential hardware defect or firmware glitch. Please contact us at support.meater.com with your order details to provide a full diagnosis and find the appropriate solution to this matter. We’re reviewing quality control to prevent future situations, and we appreciate you giving us the chance to make this right.
very slow order processing
Promoted "next day delivery" ... Almost 3 weeks after ordering, nothing has happened yet...
1 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for bringing this to our attention. We understand there has been a delay in fulfilling your order. To make this right, we highly recommend that you be in contact with us directly at support.meater.com for further assistance. Our customer service team will personally ensure everything arrives as promised. In the meantime, please check your email for updated tracking details. Our support team is ready to assist you.
Empfehlenswert
Alles in gutem Zustand und von hoher Qualität zu einem günstigen Preis. Ich habe ein Power Rack gekauft und bin sehr zufrieden. Zwei Teile haben gefehlt, aber der Kundenservice war sehr freundlich und schnell und hat mir die Teile sofort geschickt. Kann ich nur empfehlen.
15 de junho de 2025
Opinião espontânea
Resposta da MEATER
Vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr zu hören, dass Sie mit der Qualität und dem Service zufrieden sind genau das ist unser Ziel. Dass die fehlenden Teile schnell nachgeliefert wurden und alles zu Ihrer Zufriedenheit geklärt werden konnte, ist großartig.
Wenn Sie in Zukunft weitere Fragen oder Anliegen haben, erreichen Sie unser Support-Team jederzeit über support.meater.com per Chat oder Telefon.
Maybe I got a bad one but no matter two…
Maybe I got a bad one but no matter two of the four probes don’t stay connected and don’t work. They will be great for a couple hours then they lose connection which is bad when it come to meat. Maybe I just got a bad set, but for the price they should work.
16 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for sharing your experience about the connection situation you have been experiencing. The intermittent disconnections you describe could stem from a few scenarios, including signal interference (common with thick metal smokers) or a rare battery defect in the unit. We’d like to make this right immediately. Please contact us directly at support.meater.com so our engineering team can investigate further and provide the appropriate solution.
Useless
Useless. the entire point of a wireless bluetooth temp probe is to be able to leave the cooking area. Your phone needs to be within 50 feet of the probe. It would be nice to be able to leave your house and still know what temp your cook is at. Do not understand the entire premise of this product
15 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for your honest feedback about the distance range in your MEATER unit. We completely understand your situation. As a solution to your inquiry, we have available the MEATER link. To use this, you will need a second Android or iOS device and access to a WiFi network. Your second smart device will serve as a bridge from your MEATER product's Bluetooth to your home’s WiFi. Due to this, the second device has to remain within Bluetooth range during your cook; this will allow you to remain connected and monitor your cook anywhere in your home's WiFi network. If you require further assistance or guidance, please contact us at support.meater.com.
Your can’t contact them at all
Your can’t contact them at all, hence the one star review. My probe doesn’t hold power and does not a last a cook. Have replaced batteries etc but still disconnects after about 30mins!!!
No one there to support!!!
15 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for your feedback about the situation with the unit performance and the available support. We’ve identified some scenarios that can cause premature power loss, and we’d like to provide a full diagnosis of your probe and firmware that could resolve this matter. To ensure you’re never left without support again, we’re also recommending that you please contact us at support.meater.com
Please email us directly at support@meater.com. You deserve the best communication, and we’re committed to making this right.
The practicality of this device is very…
The practicality of this device is very nice if only the Bluetooth connection would last beyond 10 feet. What the point of having a wireless connection when the second I step inside the house the connection gets lost.
15 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for sharing your thoughts with us. We truly appreciate your feedback about your experience with the Bluetooth connection. It sounds like the situation may be related to the device's Bluetooth range, which can be affected by obstacles such as walls and metal surfaces. As a solution, we recommend ensuring that the device is positioned in an open area with minimal obstructions. If this matter persists, please know that our customer support team is available to assist with any steps, adjustments, or warranty-related solutions that might help. Thank you again for your patience and understanding. Explore support.meater.com for helpful tools like our Support Wizard, FAQs, or personalized assistance from our Customer Service team.
MEATER is a Scam Wrapped in Marketing — Total Junk, Zero Support
I’ve had it with this brand.
I bought the MEATER Probe 2 thinking I was investing in a premium, high-tech tool for serious cooks. In reality? I paid top dollar for a glorified toothpick with Bluetooth that can’t even stay connected for 10 minutes. I’ve used it less than 10 times, and it’s already failed me in 5 consecutive cooks — including long briskets where the entire point of the probe is to be reliable.
What’s worse? MEATER’s customer service is a masterclass in corporate gaslighting. I followed every instruction, kept the charger close, kept my phone nearby, and even bought a previous replacement — which also failed. Now they want me to pay AGAIN for another “discounted” unit. Are you kidding me?
They won’t offer a refund. They won’t stand by their product. They won’t even offer to downgrade me to the older version (which actually worked) unless I pay again. So basically, their solution for a faulty product is: “Here, give us more money and maybe this one won’t suck as much.”
The support team hides behind “policy,” while ignoring the obvious: the product doesn’t work. Period. I’ve spent more time resetting this thing than cooking with it. I paid for peace of mind — and got a glorified anxiety device.
Bottom line: MEATER is a brilliant marketing gimmick built on unreliable tech and backed by a support team that will drain your wallet instead of fixing your problem. If you’re serious about grilling, smoking, or just cooking anything that matters — run the other way.
Buy literally anything else.
14 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for taking the time to share your experience. We understand your situation related to the MEATER performance and the customer service support. The connectivity behavior you’ve faced could be related to multiple factors, such as probe maintenance, firmware update, or any signal obstruction. Here’s how we’ll make it right: Please make sure to contact our specialized team to provide a correct diagnosis and find the best resolution to your concerns. We can connect with you through a video call, and make sure to check your device. Contact us at support.meater.com. Our Customer Service team is ready to assist
Extremely disappointing customer…
Extremely disappointing customer service. After waiting 45 minutes to connect to a live person via chat, the customer service agent just left the chat and me hanging. Why would MEATER want to address any of my concerns after collecting my $300? Clearly my time means nothing. :(
14 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for bringing this to our attention. We sincerely apologize for the surprising experience you had with our customer service. During the summer season, the wait times could be a little higher than usual. To properly manage the situation with this inconvenience, we would like to remind you that we have the callback option available for you to make this process smoother. As well, you can always reach out to us via chat by visiting support.meater.com or directly to our phone number to get personalized assistance from our Customer Service team. We hope to get this resolved for you as soon as possible.
BUY ANOTER BRAND PLEASE
I got 7 cooks out of it before the most expensive thermometer i ever bought stopped working in less than a year, i bought it for smoking brisket and got to use it once for that, no big deal, things break and it has a warranty. THEY MUST BREAK REALLY OFTEN BECAUSE THEY MAKE IT TOO HARD TO GET WARRANTY
1 de junho de 2025
Opinião espontânea
Resposta da MEATER
We appreciate your constructive feedback about your MEATER unit. The situation you experienced could be related to a component defect. Here’s how we’ll make it right: If you’re open to it, we would like to hear about your scenario, perform a video call to locate the damage, and provide a full diagnosis on your device. We are open to discussing possible solutions to your complication. Please contact us directly at support.meater.com to get personalized assistance from our team.
After a year or so quit working
After a year or so quit working. Works for 15 minutes then disconnects even though phone is next too prob. Might look for different company.
11 de junho de 2025
Opinião espontânea
Resposta da MEATER
We extend our gratitude for your feedback about the disconnection situation. The behavior you’re describing (short connectivity periods followed by dropouts) typically points to a battery or sensor condition that can develop over time with frequent high-heat exposure. While our products are designed for durability, to make it right, we’d like to hear from you and get more context on your scenario. We could do a video call and provide a full diagnosis for your device. Please explore support.meater.com for helpful tools like our Support Wizard, FAQs, or personalized assistance from our Customer Service team.
Relax and grill something.., Not with this device
Imagine having a device that tells you EXACTLY when your food is perfectly cooked, without opening and closing the grill lid 20x to check.
Such was the promise of Meater.
Alas, the frustration involved in using this devise is hardly worth the payoff.
This company needs to spend more time supporting the their product than trying to sell more.
The world is frustrating enough w/o Meater ruining an otherwise perfect day of grilling
10 de junho de 2025
Opinião espontânea
Resposta da MEATER
Thank you for sharing this experience with us. We understand how surprising this must be. The connectivity situation you faced suggests either interference from your grill’s environment (thick metal, other devices) or a hardware flaw. Here’s how we’ll make it right: We’d like to be in touch with you to provide a full diagnosis. Please know that our customer support team is available to assist with any steps, adjustments, or warranty-related solutions that might help. Please contact us directly at support.meater.com for further assistance.
Kort levetid
Udmærket termometer så længe det virkede. Desværre stoppede det med at virke kort tid efter at garantien udløb.
Jeg har kontaktet Meaters kundeservice vedr. dette, men fik blot at vide at de ikke kunne gøre noget, fordi garantien var udløbet.
11 de junho de 2025
Opinião espontânea
Resposta da MEATER
Tak, fordi du tog dig tid til at dele din værdifulde feedback om de problemer, du har oplevet med din MEATER-enhed. Det lyder som om, at situationen kan være relateret til en komponentfejl, der opstod efter garantiperioden eller enhedens vedligeholdelse. Som en løsning anbefaler vi, at du kontakter vores kundesupportteam for at diskutere potentielle reparationsmuligheder. Vores team er klar til at hjælpe med alle trin, justeringer eller videoopkald for at give en fuld diagnose. Tak igen for din tålmodighed og forståelse. Vi håber at kunne løse dette problem for dig så hurtigt som muligt.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.