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Medical Supplies Opiniões 

5321
•
TrustScore: 4.5 em 5

4,5

Fornecedor de equipamento médico
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great piece of kit so far. Does exactly what it says it will do. Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage... Ver mais

Classificada 5 em 5 estrelas

Prompt action and great product that is easy to use. But terrible problems with delivery. As it was a high value item I arranged to be at home to receive. Promised time 2 hour window - did not arri... Ver mais

Classificada 3 em 5 estrelas

Straightforward ordering and delivery. Delivered in a short time. Would have been five stars, but the collar (despite having measured as per the instructions on the website) was not a good fit for my... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service and product is brilliant. My husband had a knee replacement operation and this product was just what he needed to help with his recovery. Ordered one day arrived the next day, packaged w... Ver mais

Informações sobre a empresa

  1. Fornecedor de equipamento médico

Escrito pela empresa

Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,5

Todas as opiniões

(5321)

1434 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

Mattress genie is not effective on king size mattress.

As previously stated I bought a mattress genie thinking it would work to elevate mattress. This gadget is very badly designed. It makes sleeping impossible as every time one moves the opposite side rises. The wedge does not inflate uniformly either. It has not improved symptoms of reflux. Would not recommend at all. Total waste of money. I expect some kind of refund is in order.

3 de agosto de 2026
logótipo da Medical Supplies

Resposta da Medical Supplies

Dear Laura,

Thank you for taking the time to leave your feedback.

I am sorry to hear that the Mattress Genie has not been suitable for you and that you have been disappointed with the product.

We have raised your concerns directly with the manufacturer and have been working with them to find the best way forward.

I can see that we have now been in contact with you directly and arrangements are being made for the product to be returned and a refund provided.

I am sorry that the Mattress Genie did not meet your expectations, but I hope the solution offered helps to resolve this for you.

Kind regards,
Tylah

Classificada 4 em 5 estrelas

Excellent service.

I ordered a stoma hernia belt. Delivery was excellent.
Unfortunately the belt I ordered was unsuitable. It is a difficult item to measure for a correct size.
I returned it and was fully reimbursed almost immediately.

29 de julho de 2026
Classificada 5 em 5 estrelas

Excellent product

Excellent product. My mother has Alzheimer’s and this has been a godsend for knowing if she is leaving her room at night. Works perfectly.

27 de julho de 2026
Classificada 1 em 5 estrelas

It worked for the first 2 days and then…

It worked for the first 2 days and then stopped working. Customer service very slow - they just sent me a replacement lid after 2 weeks and it still didn't work. Lost all this ground of using ice on an ACL/meniscus surgery. Very frustrating for £173.

14 de agosto de 2026
Opinião espontânea
logótipo da Medical Supplies

Resposta da Medical Supplies

Dear Gareth,

Thank you for taking the time to leave your feedback.

I am very sorry to hear about your experience and appreciate how frustrating this situation has been.

I can see that you have been in contact with our Customer Care team and that this matter is still being investigated for you. We are continuing to work with the manufacturer to establish the issue and the best way forward.

Please be assured that this is being followed up, and we will be in touch with you directly as soon as we have a further update.

I am sorry again for the inconvenience and disappointment caused.

Kind regards,
Tylah

Classificada 5 em 5 estrelas

Hernia Support Belt is fantastic.

I bought a hernia support belt for the first time and it has been transformative. It's well made and works exactly as it should. I wear it all day without discomfort. And a bargain at the price too.

31 de julho de 2026
Classificada 2 em 5 estrelas

I paid for next day delivery and no…

I paid for next day delivery and no where on the website does it say it might not get next day and I ordered before 2, asked for my delivery money back still had no reply

31 de julho de 2026
logótipo da Medical Supplies

Resposta da Medical Supplies

Dear Claire,

Thank you for taking the time to leave your feedback.

I am sorry to hear that you were disappointed with the delivery of your order.

Having reviewed the order, I can confirm that no additional charge was made for next-day delivery. I am sorry if there was any confusion surrounding the delivery service or expected timeframe.

I have also checked the correspondence we received and unfortunately cannot locate an email requesting a refund of the delivery charge, I am very sorry if your email did not reach us.

I appreciate you taking the time to share your experience with us and am sorry that the delivery did not meet your expectations.

Kind regards,
Tylah

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