After months of wrestling with a very sore neck, probably caused by spending long hours at my computer, and spending hundreds on physio, I ordered Medi Grade's inflatable neck traction device. It's pl... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Das Produkt passt und es erfolgte eine schnelle Lieferung. Etwas störend ist, dass in jeder der Packungen ein grüner Beutel beiliegt. Weil da überall das Logo aufgedruckt ist, kann man die Beutel auch... Ver mais
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Sto usando da vari mesi la Rinse bottle nasale con le relative bustine di sali, attraverso la comoda bottiglia faccio quotidianamente delle irrigazioni nasali e così ho risolto i problemi di congestio... Ver mais
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Nothing particularly special about the Medi-Grade stuff. The mask was a bit ill-fitting, so if you’re buying it in the hope of tackling under-eye bags, I wouldn’t bother as it barely makes contact wit... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Medi Grade combines innovative healthcare products with home use functionality.
Informações de contacto
Medina House, YO16 4LZ, Bridlington, Reino Unido
- info@medigrade.store
- medigrade.store
4,5
Excelente
473 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This sleep eye mask is brilliant
This sleep eye mask is brilliant, I’d have saved a lot of money if I’d bought this before trying others which didn’t block the light out or pressed on your eyes. The extra gifts that came with them was an added bonus.
21 de janeiro de 2023
Resposta da Medi Grade
Hi Patricia,
Thank you so much for your lovely feedback!
We're really glad that you enjoyed our Sleeping Eye Mask, that's great to hear! We’ve found it’s a definite customer favorite and we're so pleased that we were able to meet your expectations. Thanks for your purchase and for leaving a 5-star review!
Gratefully,
Katrina
Medi Grade Customer Service
Although package was late due to the…
Although package was late due to the Royal Mail strike action the customer service department answered all my questions and followed up to make sure I received the package
13 de janeiro de 2023
Opinião espontânea
Resposta da Medi Grade
Hi Kevin,
Thank you so much for your lovely 5-star feedback! Every bit of feedback like this does so much to help our company out and we are so pleased that we were able to meet your expectations.
Kind regards,
Katrina
Medi Grade Customer Service
Super Quick Delivery
I paid for express delivery which was very very reasonably priced & it came the follow day, excellent service.
9 de janeiro de 2023
Resposta da Medi Grade
Hello there,
Your satisfaction is important to us and seeing that you had a 5-Star experience is the best thing we could hope for! We're so pleased that we were able to meet your expectations. We look forward to serving you for many years to come!
All the very best to you.
Gratefully,
Katrina
Medi Grade Customer Service
I found the product that I wanted
I found the product that I wanted, the information was clear and concise and was also at a good price with quick delivery.
6 de janeiro de 2023
Resposta da Medi Grade
Hello P R Annison,
Thank you for the fantastic review! I am delighted to know you had a 5-Star experience. Thank you for choosing Medi Grade. We look forward to serving you for many years to come!
Gratefully,
Katrina
Medi Grade Customer Service
It was easy to order
It was easy to order and was delivered in the time frame given, well packaged and the product looks good tho I haven;t needed to try them yet - they are for a forthcoming holiday where I will be forced to sleep with my snoring husband!
12 de janeiro de 2023
Resposta da Medi Grade
Hi Pauline,
Thank you for the 5-star rating! Your review is important to us since they are a direct representation of all our hard work and effort. We're so pleased that we were able to meet your expectations. We truly hope you’ll enjoy our product and we look forward to serving you for many years to come!
All the very best to you.
Gratefully,
Katrina
Medi Grade Customer Service
Reused Item
The box that was delivered to me had its seal broken and was sellotaped so clearly had been a return or something else. No ideal as it is for a Christmas present.
13 de dezembro de 2022
Resposta da Medi Grade
Hi Paul,
We're sorry to hear your package arrived in this way. This is surely not what we'd like to hold ourselves to when it comes to the quality of our product. I can assure you this doesn't usually happen. Rest assured, we will look into this.
Your satisfaction is important so please feel free to message us and we’ll work to resolve your issues ASAP.
Thank you!
Kind regards,
Katrina
Medi Grade Customer Service
Fabulous Value Dentistry Kit
This is a fantastic oral care set, which has many tools included and all contained in a sturdy case. It is great value for money and I would highly recommend it.
12 de dezembro de 2022
Resposta da Medi Grade
Hi, Julie,
Thank you so much for your lovely feedback! For you to say that we are well-recommended makes our day! Thanks for your purchase and for leaving a 5-star review!
Gratefully,
Katrina
Medi Grade Customer Service
Just the job!
Apart from the delayed delivery (Royal Mail strike!) it was all so simple.
The mask is super comfy and truly does block out all the light. The numerous gifts which came with it were really useful too! Just the job!
12 de dezembro de 2022
Opinião espontânea
Resposta da Medi Grade
Hi Michael,
Thank you for the 5-star rating! Your review is important to us since they’re a direct representation of all our hard work and effort. We're so pleased that we were able to meet your expectations. We look forward to serving you for many years to come!
All the very best to you.
Gratefully,
Katrina
Medi Grade Customer Service
Great Product!
Would recommend this company and the scar tape.
Have only used the tape for a few days and can already notice a difference, it has reduced the redness and looks a little flatter.
11 de dezembro de 2022
Resposta da Medi Grade
Hi, Hayley,
Thank you so much for your lovely feedback! I'm glad that you enjoyed our product, that's great to hear! For you to say that we are well-recommended makes our day! Thanks for your purchase and for leaving a 5-star review!
Gratefully,
Katrina
Medi Grade Customer Service
really fast delivery
really fast delivery, the product is excellent
7 de dezembro de 2022
Opinião espontânea
Resposta da Medi Grade
Hi Luiza,
Thank you for the 5-star rating! I'm glad that you find our product excellent, that's so great to hear! We're so pleased that we were able to meet your expectations. We look forward to serving you for many years to come!
All the very best to you.
Gratefully,
Katrina
Medi Grade Customer Service
Customer service was excellent
1 de dezembro de 2022
Resposta da Medi Grade
Hello Sarah,
Thank you for the fantastic review! Your satisfaction is important to us and seeing that you had a 5-Star experience is the best thing we could hope for!
Gratefully,
Katrina
Medi Grade Customer Service
I haven't received the item that I…
I haven't received the item that I purchased
5 de dezembro de 2022
Resposta da Medi Grade
Hi Sue,
We're very sorry for the inconvenience you've experienced and thank you for letting us know. Rest assured, we will look into this.
We understand your frustration and your satisfaction is important so please feel free to message us and we’ll work to resolve your issues.
Kind regards,
Katrina
Medi Grade Customer Service
Not quite as the picture would have you believe
Eye mask and pads look as described but the case isn’t big enough to hold both the eye mask and pads and is certainly not as big as what was shown in the photograph online.
Also the outer box was open (maybe to add the extra eye pads?) and arrived squashed as it had only been put in a plastic bag to send in the post. This is a gift for someone who is having eye surgery and it just looks a bit second hand sadly.
3 de dezembro de 2022
Opinião espontânea
Resposta da Medi Grade
Hi Veeuu,
I am sorry to hear your package was damaged in transit. I definitely understand how it can be frustrating to purchase a product and have it arrive squashed. I can assure you this doesn't usually happen. Rest assured, we will look into this.
I will be happy to help! Your satisfaction is important so please contact us by replying to this email and we’ll work to resolve your issues ASAP.
Thank you!
Kind regards,
Katrina
Medi Grade Customer Service
Happy with the service
The scar removal sheets were easy to order and arrived quickly
7 de novembro de 2022
Resposta da Medi Grade
Hello Lollie,
Thank you for the fantastic review! I am delighted to know you had a 5-Star experience. Thank you for choosing Medi Grade. We look forward to serving you for many years to come!
Gratefully,
Katrina
Medi Grade Customer Service
Very impressed with the eye mask
Very impressed with the eye mask, most comfortable one I've tried. Quick service and well packaged, full marks from me.
12 de novembro de 2022
Opinião espontânea
Resposta da Medi Grade
Hi Drongo,
Thank you so much for your lovely feedback! We are so pleased that we were able to meet your expectations. Your satisfaction is important to us and seeing that you had a 5-Star experience is the best thing we could hope for!
Kind regards,
Katrina
Medi Grade Customer Service
Easy to use and holds water well.
11 de novembro de 2022
Resposta da Medi Grade
Hello Chrissie,
Thank you for the 5-star rating! We're glad to know you found our product easy to use, that's great to hear! Your review is important to us since they’re a direct representation of all our hard work and effort. We're so pleased that we were able to meet your expectations. We look forward to serving you for many years to come!
All the very best to you.
Gratefully,
Katrina
Medi Grade Customer Service
Delivery fast and goods well…
Delivery fast and goods well packed,also mask really comfortable to sleep t, bought two so sister getting a surprise in her Xmas stocking.
8 de novembro de 2022
Resposta da Medi Grade
Hi, g.Schneider,
Thank you so much for your lovely feedback! I'm glad that you enjoyed our product, that's great to hear! We aim to delight our customers every time and I'm so pleased that we were able to meet your expectations. Thanks for your purchase and for leaving a 5-star review!
Gratefully,
Katrina
Medi Grade Customer Service
Delivery was quick
Delivery was quick, but the item itself was not. Had hoped the syringe would resolve my ear blockage, but constantly putting water into a blocked ear without being able to extract just exacerbated the discomfort!
4 de novembro de 2022
Resposta da Medi Grade
Hi Paul,
Thank you for taking the time to provide a rating, your opinion is valued greatly.
I am so sorry that you’re disappointed with our product. I definitely understand how it can be frustrating to purchase a product and have it not work the way you think it should.
Your satisfaction is important so please feel free to message us and we’ll work to resolve your issues.
Kind regards,
Katrina
Medi Grade Customer Service
everything okay, I recommend
7 de novembro de 2022
Opinião espontânea
Resposta da Medi Grade
Hi Samsung Sundio,
Thank you for taking the time to provide a 5-star rating! It helps us maintain an excellent standard of service to our customers and for you to say that we are well-recommended makes our day!
Gratefully,
Katrina
Medi Grade Customer Service
Excellent product
Excellent product, cleared wax very easily, after using olive oil for 5 days. Easy to use.
Arrived on time.
5 de novembro de 2022
Resposta da Medi Grade
Hi Annette,
Thank you for the 5-star rating! Your review is important to us since they’re a direct representation of all our hard work and effort. We're so pleased that we were able to meet your expectations. We look forward to serving you for many years to come!
All the very best to you.
Gratefully,
Katrina
Medi Grade Customer Service
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