Super fast Super fast! Good customer service. Jay was very kindly and helpful to me in the process.
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Leia as opiniões dos outros
I placed an order on 6/4/22. One part of the order arrived 12 days later, the other one never arrived, just says tracking # created, but there was no info on shipping progress. Company offered excus... Ver mais
A empresa respondeu
Very happy with their product and customer service. Have been using for over 5 years now. Sometimes shipping can be tricky but they have fair policies in place for replacement. Shipment always comes a... Ver mais
A empresa respondeu
Shara provides excellent customer service and is very responsive to any concerns. I have used this company for over ten years and they consistently professional and easy to work with. Would reco... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Med Supply Solutions is dedicated to supplying first-rate dermal fillers, cosmeceuticals, and orthopedic products such as TEOSYAL®, JUVEDERM®, RADIESSE®, RESTYLANE®, and ORTHOVISC®. Our growth is rooted in consistent quality, competitive pricing, and client satisfaction. We offer personalized service with a VIP sales agent for each client, ensuring a seamless shopping experience. We prioritize safety and trust, guaranteeing authentic products at unmatched prices, backed by our price match promise.
Informações de contacto
4,4
Excelente
79 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Our office has been working with your…
Our office has been working with your company for many years. But something changes. Last November it took almost 6 weeks to get it, and after we did receive it, it was expired with 11/2021 date. In our last shipment, Dysport (only 1) was traveling around for too long and the ice was all melted. When I spoke to Zoe, she gave hard time. She asked me to take the temperature, but none of our thermometer was showing the temperature. But Dysport was never placed in the freezer after we received it, so the temperature is at room temperature. Sometimes, I have to wait 2 to 3 days to get the phone call back after we leave the message. I placed an order on May 20, 2022 and as of today it hasn't been shipped yet. Before, we never had problems like and the people that used to work for the company were extremely professional & nice, not like now.For all the problems that we had in the last 10 months, we deserve good credit to apply for future orders. Anyway, we will give one more chance and will try work with your company. Best Regards, Anna from Dr. Yury Geylikaman
27 de maio de 2022
Resposta da Med Supply Solutions
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our guests to ensure we’re doing a great job.
Our customers are the heart of our business and we understand you’re feeling disappointed about the delay on our response and the expiry product you have received. We're doing our best to be as responsive as possible.
Please know we’d like to make this right for you. I believe our customer care already sent you a replacement for this.
If you still have any questions/concerns please don't hesitate to reach us at info@medsupplysolutions.com
Thank you!
Shipped and arrived very quickly
Shipped and arrived very quickly!
Great customer service.
23 de maio de 2022
Resposta da Med Supply Solutions
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Excellent service
Excellent service, quick shipping.My product ships on dry ice and comes cold! Thank you!
27 de abril de 2022
Opinião espontânea
Resposta da Med Supply Solutions
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Awesome 👌 Great team
11 de fevereiro de 2022
Opinião espontânea
Resposta da Med Supply Solutions
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Excellent personal service
Excellent and personal service with prompt delivery
4 de fevereiro de 2022
Opinião espontânea
Resposta da Med Supply Solutions
We are so grateful for your review. Thanks for sharing your rating with us and the community.
I have been doing business with this…
I have been doing business with this company over a decade. I have been very pleased with the products, the customer service, and the promotions offered. The one time I had a problem was the fault of shipping, the company credited my account and made it right immediately. I give 5 stars with no hesitation.
30 de janeiro de 2022
Opinião espontânea
Resposta da Med Supply Solutions
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Med Supply Solutions.
Promo Service Always
Med supply solutions has always been extremely prompt in returning my calls or texts, friendly as well! The one incident of ineffective Xeomin was quickly resolved.
28 de janeiro de 2022
Opinião espontânea
Resposta da Med Supply Solutions
We are so grateful for your review. Thanks for sharing your rating with us and the community.
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