Meetandgreetbristolairportparkingservices Opiniões 

Very unprofessional service. Tried to scam us into paying a late fee of £20 by saying we were 12 hours late. They said I had specified 1030AM but I called at 2230PM so needed to pay a late fee. Luckily, I didn’t pay and provided evidence that my booking was for an arrival time of 2230PM! I imagine lots of tired travellers pay the late fee. A family waiting with us were also accused of being late and asked to pay a late fee. All staff were very rude and unprofessional. Car also returned to us with a headlight out. Will never use again. Wish I’d read the reviews beforehand but didn’t think to! Lesson learned.

Helpful girl on telephone but lengthy wait for vehicle return with a take-it-or-leave-it attitude from driver. This did not save time, cost more than simply parking in the short stay car park, which was closer to the terminal, and was just a costly waste of time.

Drop off was fine, but collection was bad. We phoned ahead at security as informed and told would be 30 min. We waited over 1 hour and 15 minutes. When we asked other drivers and phoned we kept being told car is on its way near round about traffic is bad. When our car arrived they parked in no parking zone, when questioned he said emergency as no where to park where I pointed out several free spaces. He did not check who we were and tried to hand me the keys, I directed him to my husband as he was lead booker, they did not check. What's worse whilst we were waiting they collected a car from another customer I observed them, two in front and person either side with doors open, all on mobile phones chatting, messing with buttons in the car and engine left running. When we left airport roads were not busy.

I had fuelled up before driving to the airport and taken a photo of my mileage on arrival at the airport (first time using this service). When I returned, the fuel gauge was way lower than expected considering their alleged carpark oy being 8miles from the airport. I then calculated the mileage and they had used the car for approx 80miles while it was "parked" at their base.
Apart from that, the driver left empty Monster can in the car and the mirrors were all smudged. Avoid!!

AVOID AT ALL COSTS!! These guys will take your money and happily give you the worst service they possibly can! Once you’ve paid to park good luck getting any sense out of any of the chimps that work for GLD1 trading limited. After complaining numerous times I’m still yet to hear back about any compensation for my damaged key fob. Total scum of the earth and shouldn’t be allowed to trade.

Dreadful bunch of cowboys!
I called them as soon as we landed, it took them an hour to get the car there. Which resulted in us waiting around for a good 40 mins after we got through the airport. Given excuses and then giving us false lead times when I called!
Little did they know I have a tracker on my car so can see they were only 4 miles from the airport and used the car for lots of small and what would appear to be personal journies while I was on holiday. DO NOT USE! Pay the extra and use the official parking !

Kept waiting over an hour for vehicle, no apology no offer of compensation.... Don't USE

Also known as PARK SPHERE SERVICES LTD. The driver walked in off the road, late, with no identifying markers (uniform, name badge, company card etc) and only had our reg number as a note on his phone. Collection is where the main issues arose. Our flight was delayed, meaning I missed my pick-up time by less than 2 hours. Because of this I was told that I had to pay a late fee of £20 before they would release my car. I had paid for the late fee protection (which covers you up to 12 hours lateness). I paid the late fee as it was 1am and was not going to argue when my wife and 8 month old son were stood in the cold. Car arrived, again driver looked unprofessional, and was filthy inside, and had the dash cam unplugged! I checked the footage and it was disconnected the moment they collected the car. Called up to complain about the late fee, was told I would get a full refund, but this never happened.

After reading the reviews, I decided to cancel the booking and asked for a full refund. I have emailed twice without any response. I can not recommend this service

My car was joy-ridden in a field and was filthy inside and out with a flat rear tyre which cost me 4hrs and £180 for a mobile tyre service to replace the tyre. (bring back full spare wheels!!) I can prove everything as it is a landrover which tracks and records all journeys. I also noticed a car being taken from a customer to be parked which had a distinctive number plate. It was this same car that came to pick us up!!
Mr Rashid Mahmood is the owner and sole director of this company - GLD1 Trading Ltd (Reg 15747142) and he should not be allowed to trade. I have written to him and the letter has been delivered but, of course, no reply forthcoming.

DO NOT USE MEET & GREET AT BRISTOL AIRPORT..
I had to drive into the short stay car park to be greeted by an odd man. Then I had to pay £7 for a drive through. My car was then parked 1mile from drop off and then moved later on that day to a field 12 miles away (got a tracker). My request for 4pm return when booking, rang the number at 3.40pm when got off the plane. To be told they will be 35/40 mins. Fine. To then get to the pick up area and asked the man how long he said 20mins. A whole hour and half later someone brought my car back. I explained to the man who was driving that I wasn’t happy paying the ticket and that I’ve had to wait a very long time. He got angry and I drove out and he was shouting something at me and my partner and f you come out of his mouth with a finger gesture.
They drove 30miles in my car and I asked where will they be parking my car. And confirmed it’s 2 miles from airport!!!
This company should not be allowed to operate!!!!

WARNING: DO NOT USE

This company should be forcibly closed down. They are committing daylight robbery and damage to private property.

My car was returned with a broken wing mirror, it was filthy with mud all over inside and out. It was driven for 18 miles in the 48 hours it was left with them. It took 12 attempts for them to answer the phone before arrival. 3 attempts on return. They were severely late on both occasions. Their drivers are rude and intimidating. Their customer services are dismissive and flippant. They are truly awful.

They constantly hide behind their T+C’s trying to get out of taking responsibility for their appalling service.

BEWARE. DO NOT USE

** WARNING **
Do not use this company. My car came back with mud and grass in all the footwells, mats carpets and dirt scuff marks on the trims. Outside wheels covered in mud, all up the wing/ mirror. Clearly had been used to transport other people. The company refused my complaint and compensation request. Utterly disgusting!

As soon as I dropped the car off I wasn't happy, there was something about the drivers, when I was trying to find who was going to take my car and what I had to do exactly, I noticed about four guys getting in one car that had been dropped off and leaving like they were off out for a joy ride, I walked to the terminal with a young polish lad and he wasn't happy either.
on returning to pick my car up, the driver pulled up with the windows down, now I know it wasn't cold, but it wasn't that warm either, so I thought this strange until I got in the car, and it stank of either cow manure or bad body odour, I think it was the later.
I don't know how far away they park the cars but where ever it is? it is a 16 mile round trip according to my trip counter, I must say the ease of the drop off and pick up was ok, but needless to say I won't use this company again or recommend them.

Awful service. I should’ve read the reviews before using them.
We returned to Bristol at 2am to call and be told it would be 45 minutes wait for the car which is ridiculous. We waited for the car and they did get to us 45 minutes later but as I saw my car coming I could also hear my car. The driver pulled in and my exhaust was hanging off. It was now 3am and we had our 2 very young kids with us. I have now spoken to the company and they are taking no liability for the damage. Others in our group also used this company and they also had issues. One of them has a Tesla and could see from the internal camera that his car was parked in a cow shed piled high with dung. Another found hay all in the back of the car. Avoid at all costs and if you’ve already booked I urge you to cancel! It’s not worth it.

I’ve received my car back with the engine completely seized and not working the car is now spares and repairs do not use this service

One of their drivers had been arrested with everyone's keys. So we had to wait from 01:30 till 07:00 to get my car back. Even then I hadn't had it collected. I had to catch a lift with friends of a driver. They don't park their cars in a "Lot", they collect your keys and scatter the cars across the city. Police advised not to use them and that under terms and conditions for these dodgy companies they're allowed to do anything with your car, any speeding is your fault, any accidents are your fault and they hold no responsibility. Be VERY CAREFUL AND PAY THE EXTRA FOR PROPER AIRPORT PARKING.

On collection, found my mercedes white car full of bird faeces on the bonnet absolutely disgusting service and paying premium price too! This is second time it does happens where I collect my car back in a poor cleaning state, first time car was left under a tree. Will never use them again.Also I would like to call out the women beyond the desk is so unfriendly.

Absolutely terrible service, do not book. This company should be shut down. I almost called the police to report my car as stolen as they took so long to return my car. I didn’t think I was ever getting it back! I had to pay £20 parking whilst waiting for them on top of what I already paid. I wish I’d paid more for a better service.

If I could give -5 stars, I would. Do not use this service.

From the moment I dropped off my car, the experience was appalling. The so-called “valet” was rude and completely unprofessional. Not long after leaving, I began receiving repeated notifications via the app indicating that my car’s engine was on and it was being moved around in valet mode - non-stop alerts while I was waiting for my flight.

After calling several times, the notifications stopped that day. But the next morning around 8am, I started receiving new alerts showing the car was being driven 30-40 miles around in valet mode. Absolutely unacceptable. I had to call from abroad and threaten to involve the police and sue them if I noticed even a single scratch or any further mileage drop. Only then did the activity stop.

A representative even lied to me, claiming the car was “just being moved in the yard.” That’s a blatant lie. From that point onward, at least I stopped receiving alerts, but it’s insane that threats were the only way to stop them from misusing my car - a service I paid for.

When I returned and called for the car to be brought back, the staff member was again rude, and the car was delivered in disgusting condition - covered in mud, trash, sauce stains, and smelling foul, including what appeared to be cannabis. I only wish there was an option to upload the photos I took.

In short: AVOID AVOID AVOID.
And shame on Bristol Airport for promoting this scam on their official website.