Meetandgreetbristolairportparkingservices Opiniões 

I used Bristol Airport Parking Solutions between 21/08/25 and 09/09/25. During this time the Car Boot Floor Divider was stolen. My belongings and documentation were left strewn and damaged.
Furthermore, shortly after collecting my vehicle from a member of staff, I received an unsolicited and inappropriate message.
They blocked my phone number now you can't contact with them.

I wish I could leave a 0 star service. I can’t believe we got sucked into this company. THIS COMPANY ACTIVELY USED MY CAR WHILST WE WERE ON HOLIDAY, RESULTING IN £100 FINE. Currently having to appeal a £100 fine for when these people were using my car, the driver of my car ( shown on cctv) drove underneath the barrier of the car infront of them to try and avoid the £10 exit fee, whilst we were on holiday, resulting in me coming back to half empty tank of fuel, a fine for over £100, and rubbish left all in my car… Reported to the police who confirmed they could pick up cctv of my car being used daily, doing god knows what, whilst we were on holiday. Fingers crossed that this “company” will be shut down.

❌AVOID AVOID AVOID❌
Upon landing and calling to collect our car, nobody answered the phone. We could not get through to them on the single mobile number they provided despite calling and calling from multiple phones. 2 hours of panic, stress and sheer exhaustion at 4am following our incredible honeymoon. We even contacted the police, and staff at Bristol airport taxi had heard this happened to someone else before. In the end we used the BMW tracking app to locate our car on a farm 2 miles away and we got a taxi to its location which cost us an extra £40 with no compensation. Without this tracking app we would have been f*cked. This is your sign to never book this company. Save yourself the stress. Don’t do it!!

I used the Bristol meet and greet from the 4th to the 8th, attracted by the competitive pricing. However, my experience left much to be desired.

Upon arrival, we ended up waiting nearly 30 minutes for them to arrive despite me following the instructions provided on what to do on arrival!

The return trip was even worse—we had to wait almost 50 minutes for our car to be brought back. This was particularly frustrating in the early morning, and I felt fortunate it wasn't raining, as there's no undercover area.

I've used this service twice before the airport renovations, but after this experience, I will definitely not use it again. What they call "Meet and Greet" should really be branded as "Arrive and Wait." I recommend paying extra for a more reliable service.

Avoid at all costs. Arrogant staff you have to pay them to drive your car £7 out the car park and sane back in. They park it miles away in a field. My car was filthy lots of fuel had been used also. I thought my car would be staying on site. When challenged they say not my problem sorry. Waited 45 mins at 3am in the morning for them to arrive with my car

Drop off was great but called 40 minutes before we were ready to get the car and waiting another hour on top for the car to arrive.
I have gps on my car and I could see the car was parked with the doors locked 12 minutes away from the airport. I was told on the phone that they were having problems with traffic which was obviously a lie.
Would not use again!

Avoid at All Costs – Feels Like a Scam

I booked this company through XompareParking.com, paid in full, and followed all instructions provided. I called them 30 minutes before arriving at Bristol Airport as instructed and was told to park in the short-term car park where someone would meet me.

Nearly two hours later, no one showed up. I was now just an hour away from my flight departure and had no choice but to pay an extra £18 just to exit the short-term car park, then had to book a last-minute alternative for £82.50 to avoid missing my flight.

Since then, I’ve called Meet & Greet Bristol twice, and each time was told a manager would call me back — I’ve heard nothing. The phone line appears to be a switchboard based overseas, and there’s no reliable customer support.

This service is completely untrustworthy and feels like a scam.

I strongly advise others to avoid this company and book directly with reputable airport parking services.

Reading the reviews made me really worried about how my experience was going to go, Easy to locate pick up spot, They arrived on time to pick up the car (we called 30 mins prior as said to do) and on our way back we called 45 mins before and said to do and when we arrived back in the same spot they was here. Good price and helpful. Please note you have to pay £7 twice. Would request the workers have some sort of ID of proof however experience was great

Awful company. Drop-off and pickup are a long way from the terminal. We waited almost two hours for our car to be brought back after an 11pm arrival. Many called made. Each time was told that the car would be coming in 15 minutes. Total waste of money, even if it was cheap.

Terrible company. No receipts given when I dropped the car off. On collection, I was told it would be 50 minutes before I got the car. It took over 90 minutes and threats of the police. I could see via the cars app on my phone that it was parked in a field 2 miles away from the airport. When it finally arrived the staff were rude, the car had empty cans of energy drinks inside and the mileage had gone up significantly. Avoid at all costs.

If you don’t want to be frustrated after a long flight, please don’t buy this service. Return is over one hour wait!

Whatever you do don’t book your parking with this company. They always keep you waiting for your car in the short stay car park for at least an hour after you call them. They blame the number of flights and their lack of drivers, or traffic.
This time it was 2 hours. My flight landed at 00:20. I eventually had to be taken, with strangers, in what appeared to be a customers car, to pick up my car from a field. I finally got away at 2:40am. They lied all that time, saying my car was on its way. I traveled alone, others had babies and small children! I cannot stress enough how bad they are. Absolutely awful service

Bristol Airport Meet & Greet is an ok service, but is hugely overpriced, one week out of peak season was coming up at circa £300 per car for just a week. To put that into perspective, it's cheaper to drive 4 hours to the Holiday Inn at Gatwick, park there for a week and overnight in the hotel and catch the bus from the hotel entrance to the terminal in the morning. So Bristol M&G is outrageously expensive. The airports biggest issue that there is no train service from Temple Meads to the airport, handing a monopoly to parking there or, I assume, to Bus / Coach services. So when is a train link going to be provided? All major airports I know of have them. We ended up spending £86 on Silverzone with a discount code. But given we had two cars for our group holiday we also considered hiring a minibus for us all for journeys to and from, but that was a similar cost to the parking, a cost for which you could by a last minute holiday deal for two!

Bristol airport is a dysfunctional zoo and so is meet and greet. It's not signed, hard to find, really far from the terminal, not at all convenient, and overpriced... not t to mention understaffed with rude people. Every information you filled during booking isn't visible to the staff on site and there's no phone coverage inside the parking garage where this is now located. Bristol airport took a service that actually worked and replaced it with this misery. If you don't want to risk missing your flight stay away from this terrible service.

Horrendous scam, good people do not use at any cost!

There is a reason these bunch of scammers have a 1 star rating.

Even if you want to get a refund they will just refuse to do it. Do not trust them with your car or your holiday experience!!

DO NOT USE… NO STARS
DO NOT USE
APPALLING. Surely illegal!
Even the names are different everywhere. So i hadn’t read these reviews… none of this came up when I searched for Bristol Meet and Greet (the name I booked under)
Mobile phone only. No address of where the cars go.
No receipt for car. Group of Indian men running a scam. Car taken and left with nothing to show for it. When i asked for some proof of them taking my car.. I just got a smirk
1.5hr wait on return. Initially it was 30 mins, then another 45mins. Then wouldn’t answer the phone so it was whenever they turned up .. I had threatened the police at one point. Rude rude staff. Left in freezing cold with young son as I watch the drivers walk down the road to where they had parked all the cars. Or whatever dodgy business they were doing
Money missing. I had left money for the ticket and it’s gone
Car filthy
Hadn’t checked mileage

Feel violated with no comeback or help. God knows where my car has been. Just feel grateful to have a car!! How is this legal.? Shame on Bristol airport for allowing this!

Don’t use this bunch of idiots. We waited nearly 2 hours to get our car back. I had about 390 miles of fuel in tank when dropped off and when eventually picked it up there was only 290 miles. When phoning to find out where car was kept being told will be there in 15 minutes. They tried to get me to pay a £20 late collection fee so told them I wanted £40 for late delivery. The guy threw key at me and walked off. Disgraceful company and Bristol Airport should not let them trade on their property. I was also not informed I had to pay £7 for the short stay both on drop off and return. Bunch of foreign cowboys scamming customers. We spoke to one person whose father dropped off a top of range Mercedes and on his return there was an extra 1000 miles on clock….yes 1000 miles. Avoid at all costs.

booked meet and greet - failed to turn up or respond to call/text/whats app or emails as directed to contact to confirm arrival etc. called me as i was about to board flight although they had all my flight details. had to pay 140 for on site parking.

failed to respond or acknowledge any emails i have sent - no refund, nothing.

please avoid both companies

I had a very stressful experience when I was waiting for my car to be returned to me at Bristol airport.
My car should have been returned at 8PM but they only returned after 10pm, The worst is, I could speak to anyone to find out what was going on.

I will never use them again! The whole experience was very dodgy. Unprofessional staff on the phone, cold greetings in the car park, drivers barely spoke to us whilst we trusted them with our car. At our return, we noticed that some of our daughter's books and toys were in the boot instead of on the rear seats as we left them. As we came late, we didn't notice much about the car apart from the passenger seat being lowered as if someone had slept in it and the headrest being lifted. Next morning, we noticed that the car was absolutely filthy. It was driven through mud, the wheels and side of the car were covered in thick mud and the inside was disgusting. I had cleaned the car just before we went on holiday so I knew it was spotless. Instead we found mud marks everywhere inside on the seats, doors, the pedals and mats were also covered in mud and dust. To top it off, we found a can of soda in the rear door, clearly showing that our car had been used by more than one person at a time, explaining why the books and toys were in the boot as they needed the space. We also found a coin on the floor and noticed that the storage box between the 2 front seats had been rummaged through. Appalling service from a company that we should trust with one of the most expensive item a family own!!! Never again!!!