membermojo really understands voluntary organisations, small and large. It is versatile yet very easy for a non-techy volunteer to navigate. In our first year with mm, I've consistently had prompt, cr... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
membermojo really understands voluntary organisations, small and large. It is versatile yet very easy for a non-techy volunteer to navigate. In our first year with mm, I've consistently had prompt, cr... Ver mais
A empresa respondeu
We use Membermojo for our running club, but recently ran into a critical system flaw that creates a genuine duty of care issue. When a joint membership comes up for renewal, the lead member can... Ver mais
A empresa respondeu
We are a local UK charity with 300+ members. Having experimented with various systems, Membermojo beats the lot easily. It's very easy to learn and use, works without any glitches or bugs and does e... Ver mais
A empresa respondeu
We found MemberMojo extremely simple, easy to use and full of a variety of features. It's perfect for small garden clubs like ours, we also use it for our national Tender Shoots Online Garden Club.... Ver mais
A empresa respondeu
500 members for less than £8/month - Simple to set up - Easy to use. Take control with our Online Club Membership Management Software. Free 60 day Trial.
Dorking, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We use Membermojo for our running club, but recently ran into a critical system flaw that creates a genuine duty of care issue.
When a joint membership comes up for renewal, the lead member can unilaterally switch to a single membership. Doing this instantly deletes (completely removes) the linked member’s profile, emergency contacts, and medical details, even though their paid membership is still valid for several days or weeks.
When raising this safeguarding risk directly with Membermojo, the response showed zero urgency or accountability. Instead of addressing the problem, they simply confirmed that linked members have no separate life cycle and stated a proper fix is "unlikely in the visible future", suggesting we manually dig through raw CSV spreadsheets instead.
If your club relies on retaining critical member information, medical details, and emergency contacts for the full duration of a paid membership, Membermojo may not be suitable.

Resposta da membermojo
membermojo really understands voluntary organisations, small and large. It is versatile yet very easy for a non-techy volunteer to navigate. In our first year with mm, I've consistently had prompt, crystal-clear help from a human who knows the system inside-out. Our (mostly elderly) members have taken to it really well - and this season 67 percent renewed within 2 weeks of the first renewal notice! The newsletter mailing service is excellent. The facility to find and sort data is amazing. Seriously, this kit makes membership admin fun!

Resposta da membermojo
Membermojo have given the Commando Association exceptional service over the last year, their help desk is always on the ball. Thank you.

Resposta da membermojo
This is a great membership system. It's easy to use, with great options for emailing members as well as payments, reminders etc and the support is excellent. It's ideal for our Bowling & Tennis club and it's also very reasonably priced. I would highly recommend it.

Resposta da membermojo
Membermojo is a brilliant package for small clubs and associations in the sporting area. I could be use for any other club activity as well.
We use if for a Martial Arts Association running the Aikido Development Society using the paid version for £95 as we have nearly 400 memberships on the system. It is quick and easy to use for bot the members and Admin.

Resposta da membermojo
This app is fantastic for clubs such as ours who are still building membership and want to keep tabs on memberships.
The communication from Ian Hislock, the app owner is beyond excellent. Thank you

Resposta da membermojo
I'm looking at using Membermojo for an 800 strong organisation. We have some quite complicated membership arrangements and I've been helped enormously by the support team at MM with a couple of issues and miunderstandings I've had. I'm a MM user in another organisation and think it works very well. It seems to be remarkably good value for money, when you compare it with other systems (probably shouldn't say this on a public forum!)

Resposta da membermojo
This is the perfect membership management system for local groups/societies, automating signup and renewal and making payment straightforward. And if I contact them with a query I rapidly get a helpful answer.

Resposta da membermojo

Resposta da membermojo
We’ve been using Membermojo to run our small membership programme for a year. It was very easy to set up and now it handles everything quietly in the background. Our outbound mailings are simple to do, yet GDPR compliant. We’ve needed advice a couple of times and the help desk team are very responsive and helpful.

Resposta da membermojo
Outstanding customer service!
I investigated membership packages for a local hospitality group that I'm Member Secretary for.
MM was by far the cheapest and probably the simplest but don't be fooled, there's plenty 'under the bonnet'.
The basic membership side is really easy to set up and I love the shop function. I struggled to get my head around the emailing aspect but it works really well once you've set it up correctly.
Customer service has been outstanding. I've had to request help many times and every single time I've had a really helpful and almost instant response, even on a Saturday night at 7PM!
The quality of our communications with our members has been much improved, the purchasing of tickets for events is so much easier, the ability to quickly find info from the database of members (love the toggle feature) saves time too. The on-boarding of new members is so much more professional and I'm looking forward to the annual renewal of members payments instead of dreading it.
I highly recommend Member Mojo.

Resposta da membermojo
We have used this for the last 6 years, a good system which ticks all the boxes, it makes running a club with 900+ members easy, it cuts down on paperwork and ticks GDPR boxes.
The less positive feedback seems to be operator error rather than issues with the system so do not be put off.
Staff are always quick to respond if there are any queries.

Resposta da membermojo
I use Membermojo for two organisations, and have done for a number of years. I looked at many, but this is incredibly thought through, flexible and easy to set up, and runs the whole messy business of club membership flawlessly. The developer responds to suggestions and is always incorporating great changes. Here’s one for you - could you incorporate a PDF download of invoices, please? It’s a bit quaint to have to print and scan etc.

Resposta da membermojo
Should be able to request amendments via the account

Resposta da membermojo
Excellent thank you. Only wish Bank Transfers option is included for renewals.

Resposta da membermojo
We found MemberMojo extremely simple, easy to use and full of a variety of features. It's perfect for small garden clubs like ours, we also use it for our national Tender Shoots Online Garden Club. I would highly recomment it. The help team are also very helpful, so try it out with the free trial and see how it goes. (The previous negative comments might just be because it takes a bit of getting used to if you've not used a membership system before, different terminology etc, but afterwards it's easy peesy.)

Resposta da membermojo
Sends me round and round in circles, possibly because I'm using iPadOS and I'm in two clubs. It appears not to cope, which is frustrating.

Resposta da membermojo
We are a local UK charity with 300+ members. Having experimented with various systems, Membermojo beats the lot easily. It's very easy to learn and use, works without any glitches or bugs and does everything that is needed. The help and support, should it be needed, is also excellent.
At the price, it is truly fantastic value for money compared to other similar but far more expensive systems.

Resposta da membermojo
Excellent service.
It's easy to configure and the support is helpful and prompt.

Resposta da membermojo
Mojo System is simple for all ages to use.

Resposta da membermojo
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.