memmo Opiniões 

552
TrustScore: 2 em 5

1,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Sjukt dåligt. Det går inte att titta på video som man fått skickat till sig. Det står bara och laddar och laddar. Hade igång sajten och lät den ladda. Kollade efter ett par timmar och det stod fortfar... Ver mais

Classificada 2 em 5 estrelas

Jag beställer en hälsning och den ska komma inom 7 dagar. Nu har det gått en månad, har inte fått videon, har ansökt om att lämna tillbaka, och tror ni att jag fick tillbaka pengarna? Nej. Och så skul... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

‼️‼️Köp inte från detta företag‼️‼️ Beställde en video, fick info på mail att jag hade mottagit den & när jag väl skulle se den så gick det inte. Den bara stod & ladda hela tiden. Har även mail... Ver mais

Classificada 5 em 5 estrelas

My other half has twice sent me a message via Chris Sutton through this platform and twice it has made my day and the occasion for me (Christmas and my 40th). The genuine warmth shown and relatab... Ver mais

Informações sobre a empresa

Informação fornecida por diversas fontes externas

Skicka personliga videomeddelanden från dina favoritprofiler - den perfekta gåvan som skapar minnen för livet


Informações de contacto

1,9

Mau

TrustScore: 2 em 5

552 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,9

Todas as opiniões

(552)

23 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Such a nice service

Such a nice service! Instead of buying products that will last for a while but a memory will last forever. I have sent a lot of memmos to relatives and friends and they all love it.

17 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

A doozy of a platform!

Absolutely fantastic value for money!
The greatest intercontinental champion of all time - The Honky Tonk Man, really smashed the memmo right out of the park!

23 de outubro de 2022
Opinião espontânea
logótipo da memmo

Resposta da memmo

Hi David, thank you so much for your kind feedback!🥰

Classificada 1 em 5 estrelas

Porfavor que alguien me responda estoy…

Porfavor que alguien me responda estoy desesperado no hay ningún número para llamarles quiero cancelar mi pedido y que me reembolsen mi dinero no es tan difícil , mi pedido se expira en 8 horas pero se que en esas 8 horas la persona famosa no va grabar ningún maldito video así que quiero ya mi maldito dinero

28 de outubro de 2022
Opinião espontânea
logótipo da memmo

Resposta da memmo

Hola,

Como te he confirmado por correo electrónico, tu pedido ha sido cancelado y no se te cobrará.

Por favor, ten en cuenta que no hacemos ningún cargo en tu cuenta cuando haces un pedido de memmo, sólo hay una "reserva" del importe.


Esa reserva se convierte en un cargo sólo si tu memmo es entregado.


Si no es así, cuando tu solicitud expira o es rechazada o cancelada, esa reserva se libera automáticamente y debería desaparecer de tu estado de cuenta en pocos días hábiles, sin necesidad de reembolso.

Si tienes alguna duda, ponte en contacto con nuestro servicio de asistencia en support@memmo.me.

soporte de memmo

Classificada 5 em 5 estrelas

Super simple and swift

The memo service was super simple and slick. We were lucky the celeb accepted our request and turned the video around in great time. Process to obtain video was easy, and loads of customisable options should you choose them.

17 de outubro de 2022
Opinião espontânea
logótipo da memmo

Resposta da memmo

Thank you so much Phil for your amazing feedback! We work hard to offer a smooth and memorable experience to all our customers!🥰

Classificada 5 em 5 estrelas

Absolutely brilliant

Absolutely brilliant. The hardest part is choosing your celebrity. The video was available a couple of days after ordering and Tony Cottee was amazing.

8 de outubro de 2022
Opinião espontânea
logótipo da memmo

Resposta da memmo

Hi! Thank you so much for sharing your experience and for this amazing feedback!❤️

Classificada 5 em 5 estrelas

Few things are better than a memmo from the great Andy Kindler

I sent an Andy Kindler "thanks you" memmo to a friend of mine, because she'd sent me an Andy Kindler birthday memmo. We both love Andy's comedy, so it was wonderful to receive (and give) an hilarious and personalized message from one of our favourite performers.

3 de outubro de 2022
Opinião espontânea
logótipo da memmo

Resposta da memmo

Hi Corbin! Thank you so much for sharing your experience, we're very happy to hear it was great!🥰 Hope to see you again!
memmo support

Classificada 5 em 5 estrelas

James Marsters read my saddest poem.

James Marsters read a poem which I wrote about my grandson’s funeral. He read the poem and spoke about it with warmth and compassion.

12 de outubro de 2022
Opinião espontânea
logótipo da memmo

Resposta da memmo

Hi Deb! Thank you so much for sharing your experience, James is an absolute star! Happy to hear❤️

Classificada 1 em 5 estrelas

Necesito que os pongais en contacto…

Necesito que os pongais en contacto conmigo urgente.....

10 de outubro de 2022
Opinião espontânea
logótipo da memmo

Resposta da memmo

Hola,

Acabo de responder a tu correo electrónico y he enviado una nueva solicitud, gratuita por supuesto, a Miquel Montoro, siguiendo tu comentario.

Espero que lo haga pronto.

Avísame si tienes más preguntas o dudas, siempre estamos encantados de ayudarte.

Mis mejores deseos,
Apoyo de Memmo

Classificada 1 em 5 estrelas

Kein Video erhalten.

Kein Video erhalten.

Mir gefällt das Gesamtkonzept der Seite nicht: Man zahlt sehr viel Geld für einen Z-Promi (Diogo Sangre) und nach 7 Tagen läuft die Bestellung ab und man erhält kein Video - obwohl man sich darauf verlässt. Wenn ein "Prominenter" diesen Service anbietet, sollte das Angebot auch verbindlich sein. Natürlich kann es sein, dass er für längere Zeit nicht zur Verfügung steht, dann sollte er den Vertrag aber pausieren können und dies sollte auf memmo vermerkt sein.

Ich bin enttäuscht und werde Memmo nicht nochmal beanspruchen und auch definitiv nicht weiterempfehlen.

3 de outubro de 2022
Opinião espontânea
logótipo da memmo

Resposta da memmo

Hallo ,
vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen.

Ich verstehe, dass es frustrierend ist, auf das Eintreffen des memmo zu warten und es dann ablaufen zu lassen, ohne dass es dem Talent gelingt, es zu versenden.

Sobald eine Anfrage bestätigt und an ein Profil gesendet wurde, hat das Profil 7 Tage Zeit, sie zu vervollständigen, es sei denn, die Option "24-Stunden-Expressversand" ist verfügbar und wurde ausgewählt.

Es liegt immer an den Talenten, wie und wann sie ihre memmos aufnehmen, und manchmal finden sie keine Zeit, sie zu senden.

Wir setzen uns wöchentlich mit den Talenten in Verbindung, die es nicht geschafft haben, ihre Bewerbungen zu vervollständigen.

Wenn wir feststellen, dass dies wiederholt vorkommt, setzen wir uns mit ihnen in Verbindung und suchen nach Möglichkeiten, das Problem zu lösen.

Wenn sie eine Zeit lang nicht verfügbar sein müssen, bis sie weniger beschäftigt sind, tun wir das.

Außerdem belasten wir Ihr Konto nicht, wenn Sie einen memmo-Antrag stellen, sondern reservieren lediglich den Betrag.


Diese Reservierung wird nur dann in Rechnung gestellt, wenn Ihr memmo geliefert wird.


Falls nicht, wird diese Reservierung automatisch freigegeben, wenn Ihr Antrag abläuft, abgelehnt oder storniert wird, und sollte innerhalb weniger Tage von Ihrem Kontoauszug verschwinden.

Mehr dazu finden Sie auf unserer FAQ-Seite hier https://memmo.me/de/de/faq.

Lassen Sie mich wissen, wenn ich noch etwas tun kann. Sie können sich jederzeit an unsere support@memmo.me wenden.

Herzliche Grüße,
Anna

Classificada 5 em 5 estrelas

Genuine website and service.

Genuine website and service.

I received one of Colin Mochrie's personalized messages within 7 days.

1 de setembro de 2022
Opinião espontânea
logótipo da memmo

Resposta da memmo

Hi Haku!

We're so happy to hear that you like the video from Colin ❤️

Thank you so much for your kind words!

Best wishes,
Memmo support.

Classificada 5 em 5 estrelas

Jennifer Taylor Personalized Video

This is a great concept that memmo.me has. I ordered a personalized video from actress Jennifer Taylor and she did it beautifully. I'm very happy with it.

22 de setembro de 2022
Opinião espontânea
logótipo da memmo

Resposta da memmo

Thank you Michael!! So happy to hear that you like Memmo!

Hope to see you sometime again in the future! 😃

Best wishes,
Memmo Team.

Classificada 1 em 5 estrelas

Too unreliable as a birthday present - feel devalued by experience

Unfortunately, Ben Hall (Neighbours actor) did not fulfill the birthday video message I requested for my wife's birthday. He was even listed as a 3 day completer so I was really disappointed to get the message 7 days later that he hadn't done the video.

It's hard not to take it personally when you see the glowing reviews on Memmo from people who have received these videos. So I was left feeling disappointed, an unimportant non-entity as far as Memmo and this celebrity were concerned. My wife's birthday has now passed by without the much hoped for gift I had purchased to help cheer her up after a difficult time and illness this year.

The auto-response email from Memmo at the 7 day cutoff only further reinforced how little I am valued
offering only a very poor consolation of a 24hr request for the price of another 7 day request. Any further purchase could, of course, just be another waste of my time and bring more disappointment.

As such based on my experience, I simply cannot recommend Memmo.

What might improve the experience is if you provided better consolation for non-completions - eg 20-30% discounts on next purchase and also % stats on completed requests from celebrities. That will at least help customers make informed choices over whether celebrities are likely to respond.

Response following Carlos' reply:

Thanks for taking the time to reply and for providing the % response figures for Ben.

Regarding the compensation code for your next memo being 24hrs - what makes you think that Ben would be able to complete this in 24hrs, if he wasn't able to complete it in 7 days.

And now you want me to pay 10% more for the same service I was supposed to receive for my now finished wifes birthday (I had a welcome 10% code as a new customer).

I stand by my original feedback that customers who have been let down by a celebrity should be better compensated better than with a 24hr code. A 20% or 30% discount code would show customers this isn't about the money.

Make your compensation better when you let your customers down and you may hang on to them.

20 de setembro de 2022
Opinião espontânea
logótipo da memmo

Resposta da memmo

Hi Blaze!

I'm Carlos, hope you're having a nice day.

I'm sorry your memmo didn't make it on time :(.

Sometimes life happens and talents don't get to complete a request before it expires.

On our side, we keep track of all expired requests, so, if we detect a talent having issues with their requests, we can help them becoming offline until they have more free time to complete their memmos.

Regarding the 24H offer you received, that's intentional, we understand that, since the 7 days deadline already expired, customers are probably in a rush, so an express delivery is most probably what will suit them best for a new try.

Regarding Ben Hall, yes, on average, he replies his memmo requests withing 3 days, and he has a 98% of completion rate, so I'm sure he wasn't able to do it due to some unexpected busy time.

Also, his express requests are 50% more expensive than his regular ones, so the free express delivery is actually a hligher discount than 20%-30%.

I'm sorry you didn't get your memmo on time and I really hope you give memmo a new shot!

Best wishes,
Carlos

Classificada 5 em 5 estrelas

Was the best present my friend had

Was the best present my friend had . Easy to do service very quick . Highly recommend for an unusual gift

19 de setembro de 2022
Opinião espontânea
logótipo da memmo

Resposta da memmo

Thank you for your review Melissa! So happy to hear that the video was a success! ❤️

Best wishes,
Memmo team.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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