Merchant's Jewellers LTD Opiniões 

599
•
TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Merchant Jewellers are an absolute asset to have at Mercia Marina. They are reliable, knowledgeable and extremely helpful. Items can be ordered and delivered from their extensive range of catalog... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I would just like to congratulate Karim,Tanita and the team for being voted the best Jewellers of 2026. Well done to all involved on an excellent establishment.

Classificada 5 em 5 estrelas

Been to this Jewellery store several times now and the staff there are amazing, always have time for you and go over and beyond to assist you. I have also used their repair service which was very reas... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We use Merchant's for every birthday, Christmas and 'just because' event and jewellery repairs, watch batteries etc that we can, either online or in person. We travel a 30mile round trip just to go... Ver mais

Informações sobre a empresa

  1. Ourivesaria
  2. também em
  3. Avaliador de jóias
  4. Designer de jóias
  5. Relojoaria
  6. Reparação de jóias
  7. Reparação de relógios de pulso

Escrito pela empresa

'A wonderful jewellers boasting tasteful jewellery and watches in a relaxed setting, at the beautiful Mercia Marina. Watch and Jewellery repairs undertaken with the added element of Bespoke jewellery design and creation.' Merchant’s Jewellers have more than 23 years of Watch and Jewellery experience behind them, making sure you receive “quality information and service from quality experience”. The success of this company is based on “providing the customer with a service you would be proud to tell your friends and family about”


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

599 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as opiniões

(599)

102 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great staff

Been to this Jewellery store several times now and the staff there are amazing, always have time for you and go over and beyond to assist you. I have also used their repair service which was very reasonable priced and quick service.

2 de outubro de 2026
Opinião espontânea
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Resposta da Merchant's Jewellers LTD

Thank you so much for such a wonderful review! 💙

It means a great deal to us that you’ve visited several times and continue to have such a positive experience. Our team genuinely loves taking the time to help, and we’ll always go that extra mile wherever we can.

We’re also delighted you were happy with our repair service and found it both quick and reasonably priced. 🔨💎

Thank you for your continued support and for choosing Merchant’s Jewellers – we look forward to seeing you again soon! ✨

The Merchant’s Jewellers Team

Classificada 5 em 5 estrelas

Great experience

The shipping was extrenely affordable and fast. The company’s website is easy to use and well thought out. Will definately do business with them again.

24 de setembro de 2026
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Resposta da Merchant's Jewellers LTD

Thank you so much for your lovely review! 😊 We’re delighted to hear that you found our website easy to use and that your order arrived quickly and affordably.

We really appreciate your support and look forward to welcoming you back to Merchant’s Jewellers again soon! 💎✨

The Merchant’s Jewellers Team

Classificada 5 em 5 estrelas

Merchant Jewellers are an absolute asset

Merchant Jewellers are an absolute asset to have at Mercia Marina. They are reliable, knowledgeable and extremely helpful. Items can be ordered and delivered from their extensive range of catalogs as well as nothing is too much trouble.
Having this shop at the Marina also saves endless visits to towns/cities as the car park is adjacent to the business.

21 de setembro de 2026
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Resposta da Merchant's Jewellers LTD

This deserves a particularly warm reply as they’ve highlighted both the team and your place at Mercia Marina:

What a wonderful review – thank you so much! 💎

It really means a lot to us to be described as an asset to Mercia Marina. We’re incredibly proud to be part of such a lovely destination and even prouder that you find our team reliable, knowledgeable and always willing to help.

Whether it’s something from our collections, a special order or simply some friendly advice, we’ll always do our very best to make every visit as easy and enjoyable as possible.

Thank you again for your kind words and continued support – we really do appreciate it! 💙

The Merchant’s Jewellers Team

Classificada 5 em 5 estrelas

Great service all round as usual

Great service all round as usual.
Well done on winning your award guys 😉

21 de setembro de 2026
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Resposta da Merchant's Jewellers LTD

Thank you so much! 💙 It means a lot to hear you’ve received the great service you’ve come to expect from us.

And thank you for the congratulations on our award! 🏆 We’re incredibly proud to be East Midlands Jeweller of the Year, and we couldn’t have achieved it without the amazing support of our wonderful clients.

We look forward to seeing you again soon! 💎✨

The Merchant’s Jewellers Team

Classificada 5 em 5 estrelas

Service and staff

22 de setembro de 2026
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Resposta da Merchant's Jewellers LTD

Thank you so much for your 5-star review! ⭐️⭐️⭐️⭐️⭐️

We’re delighted you were happy with the service from our team. We really appreciate you taking the time to leave us a review and hope to welcome you back to Merchant’s Jewellers again soon! 💎💙

The Merchant’s Jewellers Team

Classificada 5 em 5 estrelas

They are wonderful

They are wonderful

19 de setembro de 2026
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Resposta da Merchant's Jewellers LTD

Thank you so much! 💙 What a lovely thing to say!

We’re very lucky to have such wonderful clients too. Thank you for your support and for taking the time to leave us a review – it really does mean a lot to the whole team. 💎✨

The Merchant’s Jewellers Team

Classificada 5 em 5 estrelas

Always a great experience here

19 de setembro de 2026
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Resposta da Merchant's Jewellers LTD

Thank you so much for your lovely review! 💙

We’re so pleased to hear that you always have a great experience with us. Providing a friendly, personal service every time you visit is incredibly important to our whole team.

Thank you for your continued support – we look forward to welcoming you back again soon! 💎✨

The Merchant’s Jewellers Team

Classificada 5 em 5 estrelas

As always made to feel very welcome

As always made to feel very welcome, not rushed and lovely to have a catch up.

17 de setembro de 2026
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Resposta da Merchant's Jewellers LTD

Thank you so much for such a lovely review! 💙

We always want a visit to Merchant’s to feel relaxed and welcoming, with plenty of time to browse, chat and have a good catch-up – never any pressure or rushing.

It’s always a pleasure to see you, and we really appreciate your continued support. See you again soon! 💎✨

The Merchant’s Jewellers Team

Classificada 5 em 5 estrelas

Great staff… good range of products and…

Great staff… good range of products and great prices

5 de setembro de 2026
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Resposta da Merchant's Jewellers LTD

Thank you so much for your fantastic review! 💙

We’re delighted to hear you’ve been happy with our team, the range of jewellery and watches we offer, and our prices too! We work hard to offer something for everyone, so it’s lovely to receive feedback like this.

Thank you for choosing Merchant’s Jewellers – we look forward to seeing you again soon! 💎✨

The Merchant’s Jewellers Team

Classificada 5 em 5 estrelas

Good choice of Nomination charms

Good choice of Nomination charms, easy checkout, quick,prompt delivery, excellent price

28 de agosto de 2026
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Resposta da Merchant's Jewellers LTD

Thank you so much for your wonderful review! 💙

We’re delighted you were happy with our selection of Nomination charms, our prices and the whole ordering experience. We know how exciting it is waiting for a new charm to arrive, so we always aim to get orders on their way as quickly as possible! 😊

Thank you for choosing Merchant’s Jewellers and we hope you enjoy your new Nomination charm! ✨

The Merchant’s Jewellers Team

Classificada 5 em 5 estrelas

Excellent service

Engagement ring altered, cleaned and was ready to collect within 10 days including bank holiday. Reasonable price and fitted perfectly. Would definitely recommend.

3 de setembro de 2026
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Resposta da Merchant's Jewellers LTD

Thank you so much for your wonderful review and recommendation! 💙

We’re delighted to hear that you were happy with the alterations to your engagement ring and that it came back fitting perfectly and looking beautifully clean. We know how precious an engagement ring is, so it’s always a pleasure to help make sure it’s just right for you.

Thank you for trusting Merchant’s Jewellers with such a special piece – we really appreciate your support! 💍✨

The Merchant’s Jewellers Team

Classificada 5 em 5 estrelas

Exceptional service

I live locally and contacted the Jewellers as I wanted my wedding ring and engagement ring resizing. Now my rings are nothing special in fact they’re both made of silver and are 25 years old but this didn’t matter to this Jewellers, you’d think they were the best diamond rings ever because they treated me and my rings just the same. Their customer service is excellent and they respond to messages quickly.

When I collected my rings I couldn’t work out what was wrong about my wedding ring because they polished them and they looked like new but then I realised that my wedding ring had been originally brushed silver so I mentioned this to the Jewellers and they told me to bring it back in and they had it re surfaced for no extra cost.

I’ve not worn my rings for 20 years and I’m absolutely thrilled that I can wear them again and they look brand-new.

I fully recommend this Jewellers they are amazing.

5 de setembro de 2026
Opinião espontânea
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Resposta da Merchant's Jewellers LTD

This is such a heartfelt review — I’d make the response more personal than the others:

Thank you so much for taking the time to leave us such a wonderful and heartfelt review. 💙

For us, the value of a piece of jewellery isn’t about what it’s made from or how much it cost – it’s about what it means to the person wearing it. Your wedding and engagement rings represent 25 years of memories, and that makes them incredibly special.

We’re so pleased we could resize and restore them for you, and even happier to know that after 20 years you’re able to wear them again! 💍✨ It was absolutely our pleasure to put the brushed finish back onto your wedding ring and make sure everything was just as it should be.

Thank you for trusting us with such sentimental pieces and for recommending us so highly. Reviews like yours genuinely mean the world to our whole team, and we hope you enjoy wearing your rings again for many more years to come. 💙

The Merchant’s Jewellers Team

Classificada 5 em 5 estrelas

Returning Customer

Once again as a returning customer my experience was excellent, amazing customer service and such detailed advice was given.
I always highly recommend Merchants Jewellers and I am so happy to have found them.

14 de agosto de 2026
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Resposta da Merchant's Jewellers LTD

Thank you so much for such a wonderful review! 💙

There’s no greater compliment for us than seeing our customers return time and time again. We’re delighted that you continue to receive the personal service, care and detailed advice that we pride ourselves on.

Your recommendations and continued support genuinely mean so much to our whole team – and we’re just as happy that you found us! 😊💎

We look forward to welcoming you back to Merchant’s Jewellers again soon.

The Merchant’s Jewellers Team

Classificada 5 em 5 estrelas

Charm

Ordered nomination charm, easy to follow , had email to say received
Then had email to say dispatched
Arrived 3days later
Very good

15 de agosto de 2026
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Resposta da Merchant's Jewellers LTD

Thank you so much for your lovely review! 💙

We’re really pleased to hear that ordering your Nomination charm was simple and that you were kept updated throughout the process, from receiving your order right through to dispatch and delivery.

We hope you love your new charm, and thank you for choosing Merchant’s Jewellers! 😊✨

The Merchant’s Jewellers Team

Classificada 5 em 5 estrelas

A very warm and friendly happy…

A very warm and friendly happy welcoming, fantastic service.

12 de agosto de 2026
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Resposta da Merchant's Jewellers LTD

Thank you so much for your lovely review! 💙

A warm and friendly welcome is exactly how we want everyone to feel when they visit Merchant’s Jewellers, so it’s wonderful to hear that this came across during your visit.

Thank you for your kind words about our service and for your support – we look forward to welcoming you back again soon! 😊💎✨

The Merchant’s Jewellers Team

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