Metro Rod Opiniões 

800
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Metro Rod North were contacted through my emergency One Call Insurance company as i had a problem with my drains taking waste water away. Keenan from the above company arrived on time on 7/10/2026. H... Ver mais

Classificada 5 em 5 estrelas

Remarkable service once again. Pontypool depot called me and gave me an expected time. Darren and Charlie turned up at 8pm in the dark to sort out my issue. This is a Welsh Water reoccurring problem a... Ver mais

Classificada 5 em 5 estrelas

Bryn turned up 15 minutes after office called me He was a very personable young man courteous and polite and knew what to do to unblock the pipes He cleaned up after himself and left pipes unblocked... Ver mais

Classificada 5 em 5 estrelas

Admittedly, they were the 3rd company I called for an emergency call out on a Sunday, but they were quick, efficient and cheaper than Dyno Rod. The chap that attended, was polite, prompt and sorted ou... Ver mais

Informações sobre a empresa

  1. Canalizador

Informação fornecida por diversas fontes externas

Whatever your drainage problem, Metro Rod has the solution. With over forty depots nationwide, we are able to tackle your drainage emergency quickly, cleanly and safely, 24 hours a day, 7 days a week.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

800 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 91% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(800)

115 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

They came after a week of my first…

They came after a week of my first contact and solved the problem. When I contacted the council the leak was declared emergency and put me on the line to resolve within 24hrs, however the council didn't come on that night instead the pass me on to this agency. The agency didn't come for two days. I tried to contact them several times they seemed not to care at all. When they sent the engineer he said they need to dig within machinery. After calling them several days they came and it took them 15min. No machine nothing. They spent hours on their van before they left. No good service at all.

10 de junho de 2026
Opinião espontânea
logótipo da Metro Rod

Resposta da Metro Rod

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and appreciate you bringing your concerns to our attention.

We would like the opportunity to learn more about the situation and see how we can help. Please contact us at customercare@metrorod.co.uk so we can discuss the matter further.

Thank you.

Classificada 1 em 5 estrelas

Avoid, avoid, avoid!

First contacted Metrorod on behalf of a charity building having problems with the ladies’ loos. Contractors set a time, then failed to show, then turned up hours later. They stayed on site 18 minutes and did not even access the loos. They’ve tried billing two contractors for three hours, which runs into hundreds of pounds. Except I have cctv of them never entering the building or the ladies’ loos drain. They flushed out the sink waste drain with a hose instead. Absolute scammers. Avoid, avoid, avoid!

I’m now being harassed to pay the final bill, which they’ve offered to reduce by £160 or something. I’ve asked to see their complaints policy and it’s never been sent. You can have the same conversation with the accounts person only to have the same conversation again several weeks later!

12 de março de 2026
Opinião espontânea
logótipo da Metro Rod

Resposta da Metro Rod

Thank you for your feedback. We're sorry to hear of your experience. We take all comments seriously and appreciate you bringing this to our attention.

We would like the opportunity to learn more about what happened and see how we can make things right. Please contact us on customercare@metrorod.co.uk so we can discuss your concerns and work towards a resolution.

Thank you

Classificada 5 em 5 estrelas

MetroRod came out yesterday to…

MetroRod came out yesterday to investigate a sewer blockage arranged through my insurance company. Although the source of the blockage turned out to be five doors up the street and not on my property, the engineer went above and beyond to help get the issue resolved. He was professional, helpful, and genuinely committed to finding a solution. Outstanding service and very much appreciated.

30 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Gary to the rescue

I had a blocked drain and had arranged it to be cleared through my insurance company. They did not instruct Metro Rod correctly so the work was not carried out initially as intended. It was getting late and I was getting concerned. I then had a call from a lovely lady at Metro Rod, who had arranged for someone to come at short notice. Gary arrived with a very positive attitude. It was an awkward job, I thought, but he finished it in about 20 minutes. He was very friendly and also made some recommendations to help prevent the same problem recurring. On that basis I would highly recommend the company, both the technicians and the back-up staff

5 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent 5-star service from the Norwich branch of Metro Rod

Excellent 5-star service from the Norwich branch of Metro Rod.
We had Charlie come out to deal with sluggish and smelly internal kitchen and bathroom drainage in our City flat.
He was on time, very professional and used a specialist milling machine to clear the pipes properly. He was very respectful of the property and left everything as tidy as possible.
A very stress-free experience from start to finish which we really appreciated. Highly recommended.

1 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Trustworthy

Got a phonecall on the day stating rough ETA.
Guy was respectful of my property.
It ain't a nice job unblocking a blocked drain yet he was always polite.
Great service 💯

28 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Metro Rod Truro in Cornwall

Metro Rod Truro in Cornwall.
Excellent service cleared my blocked toilet with jet rod. Responded within an hour. An efficient and friendly service. Competitive pricing better than Dino Rod.

27 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The guy that came did a fab job

The guy that came did a fab job, he was really nice and polite and I would recommend to anyone! He even moved my plant pots around and washed down the front of my property afterwards- really grateful- Thank you x

28 de outubro de 2025
Opinião espontânea

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