Metro Home Interiors Opiniões 

194
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We love our new wardrobes, we’ve had them for almost a year now. They still look great, sturdy and feels luxurious. The design process was quick, James is quick with coming up with ideas based... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Metro did all the wardrobes for our 5 bedroom house. All of them were bespoke and were to an extremely high standard. Palak and Sonal who helped us with the design process were outstanding and extrem... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Nitish was great. He surveyed my mother’s bedroom and the team produced accurate drawings of what we wanted. On the day, the installation team were respectful and polite and worked all day until the w... Ver mais

Classificada 5 em 5 estrelas

Highly recommend Metro! Their service and products are excellent and the staff are always professional and knowledgeable. Our designer, Ranto, visited our flat to do initial measurements. We later met... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de móveis embutidos
  2. também em
  3. Loja de mobília para quartos
  4. Loja de mobília para sala de estar
  5. Loja de móveis
  6. Loja de utensílios de cozinha

Escrito pela empresa

Metro Home Interiors specialises in the design, manufacture and installation of bespoke fitted furniture across London and the surrounding areas. With over 15 years of experience, we create made-to-measure furniture that suits your home, your style and the way you live. Our range includes fitted wardrobes, walk-in wardrobes, shaker wardrobes, fitted bedroom furniture, home offices, TV and media units, and bespoke storage solutions. Every design is tailored to your space, helping you make the most of your room without compromising on style. From your initial design consultation to the finished installation, our team takes care of the process. We offer free home design visits, 3D design visuals and clear, no-obligation quotations, so you can explore your options before making a decision. Based in Wembley, London, we manufacture our furniture in-house and use our own experienced fitting team. We focus on quality materials, careful workmanship and practical designs that look good and work well for everyday living. Whether you’re planning a fitted wardrobe for your bedroom, a walk-in dressing area or a bespoke media unit for your living room, Metro Home Interiors can help bring your ideas to life. Our services include: Bespoke fitted and walk-in wardrobes Shaker, hinged and sliding wardrobes Fitted bedroom furniture and dressing tables TV and media walls Home offices and fitted storage Bespoke living room furniture Contact Metro Home Interiors to arrange your free home design visit and discuss your project.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

194 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(194)

7 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

This project well exceeded my…

This project well exceeded my expectations. All the team were super friendly at all stages and the walk-in wardrobes are outstanding! I will definitely use again!

1 de julho de 2022
Opinião espontânea
logótipo da Metro Home Interiors

Resposta da Metro Home Interiors

Hi Simon,

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Kind Regards,
Metro Wardrobes

Classificada 5 em 5 estrelas

Lovely cupboards

Great company. We are very happy with our cupboards and Kinjal the fitter and his team did a really great job

18 de junho de 2022
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Resposta da Metro Home Interiors

Hi Ramya,

Thank you so much for your amazing review. We are so happy to hear that you are pleased with your wardrobe and our work.

We look forward to working with you again in the future!

Kind Regards,
Metro Wardrobes

Classificada 5 em 5 estrelas

Excellent design and service

We have just had our wardrobes fitted last week and we absolutely love it! We are so pleased with the end result. The experience from start to finish was excellent.
James was amazing and so were all his staff. He was always there to answer any queries we had. Luci the designer was very experienced and knowledgeable in answering all our queries. He was very patient as we changed our design and colour scheme a couple of times. The delivery came as expected (within 10days of placing the order) and the fitters who came were very professional, friendly and efficient. They arrived on time and performed a superb job. They cleaned up and left the place very tidy.
We would like to say thank-you to the fitters/Installation team - Pappu, Ramesh & team. They were all fantastic.

Last but not least a HUGE thank you to James who always made sure we were happy with everything.

We highly recommend them - Very personalised service, competitive price with good quality and excellent delivery time. We will definitely be using them again for future projects! Thank you to Metro and all the staff for doing such a great job!

15 de junho de 2022
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Resposta da Metro Home Interiors

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, that our fitting team performs professionally! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Kind Regards,
Metro Wardrobes

Classificada 1 em 5 estrelas

AVOID! It’s the best recommendation I could give!

Where to start…
The sales person Nassy took the wrong measurements, made us believe it was possible to have the push to open with soft close on the drawers which at the end didn’t work out and estimated the entire job to take max 2 days.
Instead we had fitters coming around for 6 days! This was because they had to rectify the initial job where all doors were wobbly and not align, nothing was flush! So many of the panels were scratched and not even cut straight. It really looked like the fitters lack the basic cabinetry/carpentry skills for the job!
My partner lost days of work to let the fitters continue the job and we both went through so much stress in not being able to have a bedroom for a full week!
Not only we had to keep pointing out to the poor quality of the job but now the real wooden floor is damaged and we have to pay for a decorator to come to re paint the walls which were just done.
Plus one of the cheeky fitters threw cigarettes butts all over the driveway and I had to clean them up on my own in the evening.
I really wouldn’t recommend!
All of this inconvenience was only compensated by a miserable 8% discount! Ridiculous! Really avoid Metro Wardrobes!

15 de maio de 2022
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Resposta da Metro Home Interiors

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.

We would like to take this opportunity to clarify a couple of things you have mentioned. We have explained to you quite a few times that there were no mistakes in measurements. We understand that there were minor issues but we have given you all of the services to complete this Job. We worked additional days to make sure we met all of your needs and finished the project on time. The only issue you have faced from our end was it took a little bit longer than you expected but we always mention to our customers that if there are any onsite issues it might take longer than the committed time.

Also, we have given you a lot of discounts before we even start and you have still asked for more 8% discount which was also a huge amount. Additionally, you requested to see our fitting manager, who came to meet you directly. This demonstrates that we always put customer problems first. However, this is not mean that there were no issues on our end. We accept our shortcomings, but we were able to deliver on our promises in the end. We left once you have confirmed that everything is rectified.

However, we will use the feedback to make us better and to ensure this doesn’t happen again.

Kind Regards,
Metro Wardrobes

Classificada 5 em 5 estrelas

I am so pleased with my bespoke fitted wardrobe

I am so pleased with my bespoke fitted wardrobe by Metro, I absolutely love it! Excellent customer services from beginning to the end. The designers were very flexible, patient and attentive and the wardrobe is exactly the way I wanted and more. Thank you, Metro Wardrobes, for the great work I have and would recommend to anyone!

9 de maio de 2022
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Resposta da Metro Home Interiors

Hello Sybil,

Thank you for taking the time to write such a wonderful 5-Star review. We are delighted that you are pleased with our prompt services. You were a great customer and we would love to work for you again. Please do not hesitate to contact us if you require any additional services in the future.

Kind Regards,
Metro Wardrobes

Classificada 4 em 5 estrelas

Quite pleased with the outcome of the…

Quite pleased with the outcome of the design and finish. Professional people at work from the designer to the fitters . Overall happy with the finish of the wardrobe .

21 de abril de 2022
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Resposta da Metro Home Interiors

Hi Priyanka,

Thank you for taking the time to write this review. We are pleased that you appreciated our team's work. Hope you enjoy using your fitted wardrobe every day.

Please do not hesitate to contact us if you require any additional services in the future.

Thank you very much,
Metro Wardrobes

Classificada 5 em 5 estrelas

Would recommend Metro and their team

Installation of wardrobes was efficient and completed to a high standard.
The guys were very nice, communicated all decisions I needed to make and the wardrobes look great!

27 de março de 2022
Opinião espontânea
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Resposta da Metro Home Interiors

Hi Jenna,

Thank you very much for your kind words. We are all so glad that you are happy with our services. Please feel free to contact us in the future for any more services.

Kind Regards,
Metro Wardrobes

Classificada 5 em 5 estrelas

Fantastic service from the whole team…

Fantastic service from the whole team at Metro Wardrobes. Thomas was a huge help throughout and stayed with the project right until completion. Going and visiting the factory was a great experience for us and left us feeling totally reassured. The fitting team were even ready before we were! And then had everything done in 1.5 days. Would definitely use again and recommend.

24 de março de 2022
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Resposta da Metro Home Interiors

Hi Alfie,

Thank you so much for leaving a 5-star review. We're all overjoyed that you're pleased with our services. Please do not hesitate to contact us if you require any further services in the future.

Kind Regards,
Metro Wardrobes

Classificada 5 em 5 estrelas

Excellent

Excellent
Don’t hesitate work was great and very robust product

21 de março de 2022
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logótipo da Metro Home Interiors

Resposta da Metro Home Interiors

Hi Watson,

Thank you for taking the time to write us a 5-Star review. We are pleased that you are happy with our work and process.

Please do not hesitate to contact us if you require any additional services in the future.

Thank you very much,
Metro Wardrobes

Classificada 5 em 5 estrelas

Fantastic job

Fantastic job completed by fantastic workman.
So neat and tidy and considerate.
V pleased with the result 👍🏼

18 de março de 2022
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Resposta da Metro Home Interiors

Hello,

Thank you for taking the time to leave such a positive review. We are delighted that you found our work to be of high quality.

If you require any further services in the future, please do not hesitate to contact us.

Thank you very much,
Metro Wardrobes

Classificada 5 em 5 estrelas

Metro wardrobes are amazing

Metro wardrobes are amazing, I am definitely glad we went for them. We were being told we'd have to wait 3-4 months by Sharps and Hammonds. Metro Wardrobes fitted ours in under 1 month! They also have many more styles and designs (and are slightly cheaper). Palek is super helpful and will make the process quick and easy - thanks so much!! You must consider using Metro wardrobes if you are looking into a new wardrobe fitting.

8 de março de 2022
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Resposta da Metro Home Interiors

Hello Thomas,

Thank you for taking the time to write such a wonderful 5-Star review. We are delighted that you are pleased with our prompt services, and it is true that our lead time is shorter, making us more responsive and competitive. Palak and the rest of the team are overjoyed by your kind words. Also, thank you for recommending us to others.

Please do not hesitate to contact us if you require any additional services in the future.

Kind Regards,
Metro Wardrobes

Classificada 5 em 5 estrelas

Good workmanship and neat work

Good workmanship and neat work . The materials used are also good . Cleaned the area of work .

7 de março de 2022
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Resposta da Metro Home Interiors

Hi Ritu,

Thank you for taking the time to write a review and express your appreciation for our work and services. If you require any additional services in the future, please do not hesitate to contact us.

Kind Regards,
Metro Wardrobes

Classificada 5 em 5 estrelas

Great fitted wardrobe looks amazing

Great fitted wardrobe looks amazing, quality is outstanding the designed is just what i wanted. Time frame of installation is very quick. Customer service was spot on even after installation they checked to see if I was happy.

4 de março de 2022
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Resposta da Metro Home Interiors

Hi Carole,

Thank you for leaving such a wonderful 5-star review. We are delighted that you are pleased with your fitted wardrobes and their quality. We take pride in designing and installing custom-made wardrobes, and customer satisfaction is our top priority, so we are happy that you are pleased with our services.

Kind Regards,
Metro Wardrobes

Classificada 5 em 5 estrelas

Our wardrobe was installed at the end…

Our wardrobe was installed at the end of January, quick
and very efficient from the design to the installation- Kinjal, Baggy and Haishat - thank you very much.

4 de março de 2022
Opinião espontânea
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Resposta da Metro Home Interiors

Hi Magda,

Thank you so much for your kind words. We are overjoyed that you are pleased with your custom-made wardrobes. Thank you for mentioning and recognizing our hardworking fitting team members.

Please do not hesitate to contact us if you require any additional services in the future.

Kind Regards,
Metro Wardrobes

Classificada 5 em 5 estrelas

I am very satisfied with metro.

I am very satisfied with metro.
My project manager was Thomas. From designing my wardrobes and dressing tables to getting it installed with an expert team was all looked after with great detail. At each stage he was very proactive in being in touch and looking after the full project.
Also all the members of the metro team have been very helpful and each one knows and does their job very well.
Thankyou for the fantastic job.

25 de fevereiro de 2022
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logótipo da Metro Home Interiors

Resposta da Metro Home Interiors

Hi Mrs Alpita,

Thank you for taking the time to write such a wonderful 5-Star review. We are pleased that you appreciated our team's efforts and work. Thomas and the fitting team are overjoyed that you were pleased with their services.

Please do not hesitate to contact us if you require any additional services in the future.

Thank you very much,
Metro Wardrobes

Classificada 5 em 5 estrelas

Couldn't be more impressed with Metro…

Couldn't be more impressed with Metro Wardrobes. Polite, knowledgeable, efficient, and a very high standard of works. From the first visit from the designer to the tweaks and changes I made to the design and then the small army of fitters that arrived to complete the works, a very happy customer.

23 de fevereiro de 2022
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Resposta da Metro Home Interiors

Hi Neil,

Thank you very much for the review. Our staff always strives to be as helpful as possible, and we are pleased to hear that you found this to be the case. If you require any additional services, please do not hesitate to contact us in the future.

Kind Regards,
Metro Wardrobes

Classificada 5 em 5 estrelas

First time customer with Metro…

First time customer with Metro Wardrobes, and I have to say the customer service is brilliant. The lady whom I was dealing with, Palak, put me first as the customer, was patient, informative, detailed, replied back to all queries in a timely manner. Very quick turnover as other wardrobes companies had let us down. Prices are competitive, and they offer a 10-year guarantee.

Once the wardrobes were installed me and my wife then decided we wanted an additional fitted shelving unit which was not agreed upon in the first quotation. As now we were an existing customer, the price was negotiated to a fair amount. Which was installed soon after the main installation. We were very impressed.

On the day of installation, the fitters had arrived in a long wheeled based Metro Van and 3 staff, Kinjal and his 2 installers had arrived. I was present during the installation, several times during the day I had a look to check the progress. Metro sent someone beforehand to pre-measure which enabled the installation to be erected in such an impressive speed. My ceiling and wall were not straight, however during the installation, they cut the wood to the exact measurement to fit perfectly. Couldn't even tell.

I would highly recommend Metro, high quality wood was used with a mix of Chip Board and MDF, sliding doors are soft close, draw sliders are high quality soft close, design had a pocket door which now vanishes behind the wardrobes.

Take your time and negotiate, it's definitely worth it.

Thank you Palak and Kinjal.

22 de fevereiro de 2022
Opinião espontânea
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Resposta da Metro Home Interiors

Hi Nayan,

Thank you so much for taking the time to write such an insightful 5-Star review. We are pleased that you recognize our efforts, speed, and quality. Palak and the fitting team are delighted that you were satisfied with their services. If you require any additional services in the future, please do not hesitate to contact us.

Kind Regards,
Metro Wardrobes

Classificada 5 em 5 estrelas

Best value and lead time by some way

Metro wardrobes provided the most competitive quote and lead time for my fitted wardrobes. The service was friendly, reliable and any queries were dealt with promptly. I would recommend them.

22 de fevereiro de 2022
Opinião espontânea
logótipo da Metro Home Interiors

Resposta da Metro Home Interiors

Hi Jeremy,

Thank you so much for a 5-Star review. We are pleased that
you are happy with the services. If you require any additional services in the future, please do not hesitate to contact us.

Kind Regards,
Metro Wardrobes

Classificada 5 em 5 estrelas

Excellent service, will use again 😃

If you are wondering whether to use metro wardrobes or not- please do not hesitate! They are fantastic. I visited the factory in Wembley on Thursday, placed the order for two fitted wardrobes for two separate rooms on that day. 4 days later- the job is completely done (Monday)!!!! The turn around time is incredible and the work is impeccable. I’m really so happy with the result and I will definitely use them again for any other fitted furniture needs. Tom was the representative I had the most contact with, he was the nicest man in the world, and so accessible. The whole team is so accessible, there’s a real family feel to the whole operation and they are clearly a very professional bunch with a lot of integrity.

14 de fevereiro de 2022
Opinião espontânea
logótipo da Metro Home Interiors

Resposta da Metro Home Interiors

Hello Aya,

Thank you for taking the time to write such a wonderful review.  At Metro Wardrobes, we strive to make the wardrobe installation process as straightforward as possible, and we are happy to hear that you found this to be the case. 

Tom and the rest of the staff are overjoyed that you were pleased with their help. If you require any additional services, please do not hesitate to contact us in the future.

Kind Regards,
Metro Wardrobes

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