Millerandcarter Opiniões 

So we had a booking at 6.15pm Sat.4th July in the Warrington Miller and Carter
We were seated in the back room which looked more of a function room
The young blonde lady who took our orders was pleasant and helpful( sorry we didn't get her name) we ordered two drinks and starters of sticky chipotle chicken, hot honey chicken wings and spiced cauliflower which was lovely, We both ordered a 12oz Ribeye, I asked for medium which was cooked perfect and my wife asked for well done with no butter, when she cut into her steak it was cooked at best medium and the blood came running out, we asked to return it and the young waitress said Yes no problem, when it was returned it was basically burnt and so was the tomato, it was as though the chefs thought.....So you want it well done, we'll give you it very very well done.( with butter on) I said we'll send it back again and my wife said No im not complaining again, she just turned the steak over and ate it.
We were very disappointed as we usually eat in the Otterspool M+C and the food has always been fabulous.
Our bill was £123 of which £60 were vouchers from Wedding gifts and paid the rest on a debit card, we left a tip for the waitress and didn't even pick up the receipt.
There was also complaints on a table next to us of about 16 people for a birthday party of undercooked food and missing dishes
Complained by email, and after about 4 tries i received a reply from Chris saying sorry
Nice one 👍

Tina at Miller & Carter, Otterspool, was absolutely fantastic! She went above and beyond to make sure we had a great experience. Her service was friendly, attentive, and professional. She’s a real credit to the team, and we couldn’t praise her enough. Thank you, Tina!

Food I received was not overly warm and overloaded with mushrooms. I asked for gravy and the waitress said she would bring it straight over however went on to serve two other tables at the time I got the attention of a server. I had somebody else bring me the gravy which wasn’t hot so I had a cold gravy on lukewarm food but to top it all they then charged me for the cold gravy without telling me there would be a Charge I will not be returning to Miller and Carter in Horley (Gatwick) again. When I tried to raise this with the waitress who forgot to get me the gravy her attitude was very dismissive and in not way friendly.

Visited Miller and Carter in Pickhurst last night for Father’s Day. While the atmosphere was not too bad the food was nothing special. We didn’t get any starters. My husband had the Father’s Day special tasting board. They run out of the bone marrow. Stakes - well under seasoned and not cooked to perfection although he ordered medium rare it was actually rare. I ordered ribs - very under seasoned slimy and definitely not grilled. All of the chips and the food was almost cold. It was busy but at a price tag of £150 for 3 mains, two deserts, 2 bears and one J2о food should have been better. Perhaps we were too excited and had grate expectations. The water glasses were dirty and the toilets absolutely unbelievably filthy.
3 stars because my daughter’s fillet of stake was good although under seasoned and the dessert was pretty and tasty. Perhaps we had a bad luck … too busy… short of stuff.
( for some reason my review did not appear on Trustpilot when left before)

The front of house staff were extremely helpful and friendly. Unfortunately our main meal was not warm , we sent the chips back but the steaks were also luke warm , even the butter on top did not melt . We ordered sticky toffee pudding and custard which was served in ice cold plates , also had to be sent back as they were cold .what a shame the kitchen let the experience down. When the prices are so high the meal should be faultless. We will not return or recommend.

Excellent table service, politeness and very friendly from our waiter Apostolos, great food and value for money.

The place was freezing cold ,toilet floor my feet was sticking to it and to say their supposed to be steak experts no where near as good as my wife gets from farm shop by far .but the staff are lovely and helpful but I won't be rushing back

Staff really nice and full of joys steak melts in mouth unreal moment I’ve had here

Food was ok service was ok but coming to pay was a nightmare . After a deposit was I paid when table was booked when coming to pay the bill became a nightmare Took deposit off main bill but when asked for seperste bills was said oh we have taken a bit off each meal to reflect deposit when checking noticed nothing had been taken off any of the bills because of the chaos everyone just let it go so ended up with service charge paid by most snd an additional 55 pounds gained by miller and Carter I complained but guess what no response
Very disappointing feel ripped off
Poor customer service

Left many notes to contact me, reported issues to head office nothing come back been over a month no one on the company obviously cares about my complaint even though it says we will get back to you after 3 days….. it’s been 4/5 weeks and nothing. The branch visited the chef didn’t have a clue what he was doing and food poor, Diane the waitress was amazing though

Overall underwhelming and disappointing. It was nearly an hour wait between ordering food and it being served. When it was served 3 of the 7 orders were wrong - one ordered a medium rare ribeye and it came well done, one ordered a salad and it came with ingredients not listed on the menu (can't eat peppers), one ordered a burger without cheese which came with cheese on it. The sauce for the burger never arrived at all. We had to chase two of the drinks which didn't arrive with the others. We made it very clear we were there for a 14 year olds birthday celebration (on her actual birthday) and no acknowledgement was made to make her feel special. All-in-all pretty poor for a restaurant that pitches itself as premium.

We decided to celebrate my wife's birthday at the Marlbrook Miller & Carter, our third visit their well known steak reputation being our reason. We were not disappointed.
Cordially greeted at reception we were escorted to our table, menu's produced , orders placed and drinks served in very quick time. As I was driving I selected the non alcoholic Guinness and and my wife a J20. Our hot, well presented steak meals were a culinary delight and my wife's Birthday celebratory meal was perfect. My attempts at downloading the online App came to nothing. Also I don't know if the background music is piped in or on disk but , to two octogenarians a quiet meal is always better appreciated. A couple of downsides there but not enough to put us off the lovely, well priced and very enjoyable meal. Thanks to the Chef.

Worst experience in a ‘restaurant’ ever. After being seated in Parbold, the manager seated a group of 5 clearly drunk young lads in our area. Every other word was a swear word, they were constantly shouting and running around - multiple customers complained and, while the manager told them to be quiet multiple times, they kept serving them beers and did nothing. The poor family next to us with a small child had enough and raced out of there. We couldn’t eat and complained again. The manager made excuses and said they had a booking so they had to seat them. One of the lads told my wife to F-off - their parents would be so proud of them. We left having barely started our main (which came 45mins after starter and after having to chase for cutlery and drinks). Thankfully the manager agreed that our experience was terrible and agreed we did not have to pay. This is not a restaurant, it’s a backstreet pub. It is not fit to take children to as they tolerate such language. It is not a place to take your family. It is truly awful!

food was good, service was good - what is to go wrong? - the billing process. Wed/Thu they have a 3course meal offer which offers quite a reduction in price. We have a friends and family discount so showed that code at the end of the meal. The code was accepted and not a word was said, it was only after leaving and tipping we checked the bill to discover that the 20% discount had been applied but the 3 course set price had not, so it actually ended up costing more money and nobody said a single word about that situation. A subsequent phone call was held with the manager who didn't even offer an apology or an opportunity for learning on their side. Needless to say I won't be going be back to such an arrogant environment.

We had the pleasure of enjoying a last-minute early dinner at Miller & Carter in Poulton-le-Fylde, and what a fantastic experience it was!

We were served by Paul, and I have to say, his service was absolutely impeccable. His ability to interact with customers was fantastic — friendly, knowledgeable, attentive and genuinely passionate about making sure we had a great experience.

The food was exceptional. The flavours and quality were second to none, and we followed several of Paul’s recommendations. He certainly didn’t steer us wrong — every recommendation was spot on, and the food was absolutely delicious.

It’s not often that you leave a restaurant feeling that everything came together perfectly, but this was one of those occasions.

A huge thank you to Paul for making our evening so enjoyable. We had a brilliant experience and will definitely be returning.

Highly recommended!

A mediocre dining experience at a premium price. Table not ready until 20 minutes after our booked time, had to send one dish back as it was cold, I ordered a medium steak and it arrived barely medium-rare. There's three pubs within walking distance (of the Portsmouth branch) where you can have a better dining experience at around half the price.

Fantastic waitress, Grace. Great table in a quieter, relaxed setting. Really good food and drink. Best visit we've had. Thank you very much.

They won’t stop emailing me with marketing emails after a visit. It’s becoming very annoying. There seems no way to unsubscribe. And no way to contact them to ask them to stop.

We’ve been coming to Miller & Carter in Lancing for many years and have always had superb meals and great experiences, so unfortunately last night’s visit was particularly disappointing.

The steaks themselves were excellent, as we’ve come to expect, but sadly the service and some of the sides let the experience down. We had to chase the staff for more drinks, and when they were eventually prepared, they were left sitting on the bar for quite some time before making their way to our table.

The chips also didn’t seem freshly prepared, which was disappointing. We also noticed that the portion sizes have noticeably reduced, while the prices have increased. The tomato, which used to be half, is now just a quarter, and the onion loaf appears to be around half the size it used to be.

We appreciate that prices and portion sizes can change, and we’re not expecting everything to remain exactly as it was. However, when you’ve been visiting somewhere for years and have consistently had such a high standard, these changes are noticeable and, combined with the poor service, made the overall experience disappointing.

It’s a real shame because we’ve always regarded Miller & Carter Lancing as somewhere we could rely on for a great meal. Unfortunately, after last night’s experience, we definitely won’t be rushing back.

10 of us went for my birthday meal on 27/09/26
We sat down at 16:45 (time booked) and our main meal arrived at 19:45 !!! My 4yr old grandson was so upset having to wait so long, he had to go home….it was ridiculous!
They said oh we’ve run out of Yorkshire puddings (essential part of a Sunday roast) the sticky toffee pudding & custard was stone cold & inedible.
The problem was they were too busy dealing with the Deliveroo orders 😡 NOT ACCEPTABLE
I felt as though we wasted £360 & won’t be going back !!!!!!!!!