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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Such a lovely family run business. I’ve always had emails and dm’s replied to promptly, which has helped my buying experience. Spanish clothing varies so much in size so I often ask for measurements t... Ver mais

Classificada 4 em 5 estrelas

Love the outfit and a good fit i sized up one size baby in size 12 to 18 months so i bought 18 months was perfect. I did enquire about a price match however no reply once i sent competitors details bu... Ver mais

Classificada 5 em 5 estrelas

Millie and John is my favourite children’s boutique to shop from. Shopping here just feels different they really value every little bit of business. Just recently one order came with a free pair of ma... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered way before Christmas outfits for all 3 of my babies, when they came I was pleased with how well these items were packed, also the quality is very high standard in my opinion was over the m... Ver mais

Informações sobre a empresa

  1. Loja de roupas para bebé
  2. Loja de moda infantil

Escrito pela empresa

Millie and John are a small family business based in South Yorkshire, UK. We pride ourselves on bringing you only the highest quality ethically-made baby clothes and children's clothing, from some of the best European brands, including Artesanía Granlei, Babidu and Pretty Originals. Our collections are all carefully curated and hand picked, with only limited stock of each design available, so when you shop with us you can be sure you're purchasing something special for your little one.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing

Amazing! I have made multiple purchases and can't say I have had any issues at all. Fast delivery, very helpful staff and the most gorgeous outfits for my little girls. Will always support this brand x

3 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Such a lovely family run business

Such a lovely family run business. I’ve always had emails and dm’s replied to promptly, which has helped my buying experience. Spanish clothing varies so much in size so I often ask for measurements to ensure I’m ordering sizes correctly and this never appears to be too much trouble. They’re in my top places to buy my daughters clothes for this reason. It’s small things that can make a big difference.

6 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I will always recommend this company!!

I will always recommend this company!
My absolute go to for the most gorgeous baby clothing. I love their wide range of clothing and you can tell that everything is carefully picked (this does make it incredibly difficult on my bank account as I can’t ever narrow down my options!!). The customer service I’ve received from them is incredible, they are always willing to help me even if it’s just what socks would go best with outfits! Each time I’ve ordered I’ve received the most beautifully packaged order and it feels like a gift. Lovely family run business that I love to support xxx

2 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID AVOID AVOID

AVOID AVOID AVOID. There courier left goods in a wheely bin and was never received. Company told us to claim on house insurance. We lost our goods and money. My daughter is heartbroken. The company just are not bothered in the slightest. We are taking them to court. If you can do without the hassle don’t take the chance and spend elsewhere.

4 de dezembro de 2024
Opinião espontânea
logótipo da Millie and John

Resposta da Millie and John

Dear Mr. Jones,

Thank you for taking the time to leave a review, though we are disappointed to see you continuing to post similar comments across multiple platforms despite our previous communications.

Once again, we must clarify the situation: the parcel was confirmed as delivered to your daughter's property by Royal Mail on 8th October 2024. The delivery was accompanied by photographic evidence and GPS coordinates, as well as confirmation from her local postman. While we understand your frustration, if the parcel was stolen from her property after delivery, this constitutes a theft, which is a criminal matter to be addressed by the police, not a failure of service on our part.

We have done everything in our power to assist your daughter, including offering to replace the order free of charge, sent via a different courier with next-day delivery, as your daughter advised she had "no trust with Royal Mail", even though, legally, we were not required to do so. This offer was declined by your daughter.

We also note that you continue to engage with us, despite us having clearly stated that we do not believe further correspondence is productive and have considered the matter closed until contacted by your legal representatives. This repeated engagement - including posting duplicate reviews across platforms, and sending us an image of your personal bank account, which is entirely irrelevant to the issue at hand - could reasonably be interpreted as an attempt to harass, intimidate, or pressure us into actions beyond our obligations.

We are committed to resolving issues fairly, but we cannot accept or condone behaviour that is intended to intimidate or misrepresent the facts. Should you have further queries, we respectfully request that these be directed through the proper legal channels as we advised in our previous correspondence.

Sincerely,
Millie and John

Classificada 5 em 5 estrelas

For being an international shipment

For being an international shipment, was fast one week as was specified, the box was not damage arrived in perfect conditions.(better than domestic shipments) I loved the personalized note, and the detail in the perfect way the dress & socks were wrapped; the small details dont looked rushed. Loved the dress and the quality of it is amazing.

28 de outubro de 2024
Classificada 5 em 5 estrelas

I bought clothes from them twice

I bought clothes from them twice. I love their stuff and the packaging as well. They’ve got extremely good quality clothes and so easy to communicate with them as well. This is my go to place for my daughters anytime.

28 de outubro de 2024
Classificada 5 em 5 estrelas

Wonderful company with the 'personal' touch

Wonderful company with the 'personal' touch! Gorgeous outfit for my little granddaughter, who is so tiny at present but growing fast, so the clothes will fit her in no time. Beautifully packaged and quickly dispatched. Many thanks and will recommend to my friends, who are always looking for that 'special' present.

19 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I love the outfit

I love the outfit! Great quality, perfect fit, and fast delivery. The professionalism is top-notch. I’ll definitely order again!

27 de agosto de 2024
Classificada 5 em 5 estrelas

High quality outfits!

High quality, stunning outfits!

Beautiful range of outfits and the team are so helpful and answer any questions that you may have.
Delivery is quick and the parcels come well presented and well wrapped!

29 de julho de 2024
Classificada 5 em 5 estrelas

I came across this website

I came across this website, they definitely didn't disapoint, great service and nicely packed, loved the card inside, family owned business is more personal than a huge department store,

24 de junho de 2024

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