MIRTA Opiniões 

3822
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is the second time I have purchased a beautiful, unique hand bag from Mirta. Once again you get 10 out of 10. The experience from clicking submit to receiving my delivery was highly personalised,... Ver mais

Classificada 5 em 5 estrelas

Third purchase from my favourite Italian brand. Shipped swiftly from Italy and arrived at the fastest speed possible. Communication is impeccable as my queries were attended to within reasonable time... Ver mais

Classificada 5 em 5 estrelas

You know I love you all! After 28 years at Bloomingdales (in handbags) Chloe to Coach to Chanel, I respect an amazing artisan company. It amazing how quickly and efficiently handbags luxuriously made... Ver mais

Classificada 5 em 5 estrelas

Wonderful service and high quality products. I have purchased from Mirta several times and am always impressed with both the great service and quality products. Once again they kept me informed by... Ver mais

Informações sobre a empresa

  1. Plataforma de comércio online

Escrito pela empresa

Shop iconic handcrafted fashion, 100% Made in Italy, straight from the finest luxury artisans. Our exclusive tradeshow ships worldwide for free.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(3822)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I have already posted my opinion about…

I have already posted my opinion about your company. My review about MIRTA posted 2 weeks ago has been removed, because it was a negative review. When they send me the site of truspilot to review I replied i have already posted my opinion. I am absolutely flabbergasted, what kind of a company are you? You can't even take a negative review?

15 de agosto de 2022
logótipo da MIRTA

Resposta da MIRTA

Hi Jacqueline,

Thank you for sharing your valuable feedback with us!

Please note that your previous review has not been cancelled, it's been left under a different name and it's still visibile on our profile. We never delete our customers review, as you can see there are other reviews like yours that we take very seriously as they are a tool for us to understand what we can improve and do better.

As per our communication via email, we apologize along with Boldrini Selleria for any inconvenience caused to you by the delay in delivering your unique piece: I see that it has been delivered over the past weekend and I hope it meets your expectations!

If you have any questions please do not hesitate to contact us again at hello@mirta.com, we are more than happy to assist you.

Thank you so much,
The Mirta Team

Classificada 2 em 5 estrelas

It took 3 months for my bag

It took 3 months for my bag. No emails stating delay and no replys.

15 de agosto de 2022
logótipo da MIRTA

Resposta da MIRTA

Hi Chinh,

Thank you for sharing this valuable feedback with us!

Please accept our sincere apologies: Fontanelli have experienced some delays due to Covid and we have been informed about it quite late. Due to the high number of orders received for their products, we have note been able to inform all our customers promptly, and for this I wish to apologize as I understand it might have caused you some inconveniences.

We have already shared you feedback with the rest of the team to better investigate the matter and to learn from this situation, thank you for bringing the topic to light!

If you have any questions please do not hesitate to contact us again at hello@mirta.com, we are more than happy to assist you.

Thank you so much,
The Mirta Team

Classificada 3 em 5 estrelas

Delivery time was way to long for me so…

Delivery time was way to long for me so i will no longer purchase from this site but i do like the product. I ordered my bag at the end of may and i received it in the second week of August. This bag was supposed to serve me in summer time and summer is almost over.

15 de agosto de 2022
logótipo da MIRTA

Resposta da MIRTA

Hi Dominika,

Thank you for sharing this valuable feedback with us!

I'm sorry to hear about yout disappointment: I see that from our email sent to you after placing the order, and the expected crafting time of your Operetta from our website, your order was supposed to be delivered at the beginning of August. This is indeed the crafting time we have communicated to you through our email and through the crafting time on our website, I hope that our emails have been delivered to you correctly.

Your Operetta has been crafted by Boldrini Selleria in the agreed time and delivered to you right away, please let us know if there has been any misunderstanding. We hope you will love your unique piece and if you have any questions please do not hesitate to contact us again at hello@mirta.com, we are more than happy to assist you.

Thank you so much,
The Mirta Team

Classificada 5 em 5 estrelas

Piece of art

Im a designer and I saw one of these Bags in my clients closet and immediately fell in love. Decided to treat myself to an early birthday present and a few days later I had this beautiful bag. I’ve already had many compliments that it looks like a piece of art. I’m so happy

15 de agosto de 2022
Classificada 4 em 5 estrelas

Quality product, great service

Excellent service and the estimated delivery date was accurate. I appreciated the neat packaging and the product itself was beautiful, though there was some noticeable discolouration at the seams of my brown weaved leather bag. That's the only reason for taking away a star. Overall, it was a good experience and I do plan to shop there again, especially if there's a sale! I will recommend Mirta to friends as well.

14 de agosto de 2022
Classificada 5 em 5 estrelas

Mirta Bags is the most beautiful and…

Mirta Bags is the most beautiful and very high quality products and very beautiful design!
Very friendly and loving peoples to work with!
Best customer service ever 😍💕
Luxury made by people not brand !1000% agree
Ciao

13 de agosto de 2022
Classificada 5 em 5 estrelas

This is my second purchase from Mirta

This is my second purchase from Mirta. The bags are amazing. The quality and the style of the bags are extraordinary. The compliments I receive compare the bags to Bottega Veneta and Saint Laurent. Mirta should be your go to site to shop for the beautiful luxury bags found in the boutiques of Italy.

9 de agosto de 2022
Classificada 5 em 5 estrelas

Excellent Quality & Workmanship

I was very excited to come across this site that brings together talented Italian artisans with small businesses. This is exactly what I want for my accessories - excellent workmanship, quality materials, beautiful designs and reasonable prices. I love my Giulia handbag - meets my expectations in look and feel, plus it was delivered in excellent time and condition. I feel especially good that I have supported an independent artisan. Highly recommend!!

9 de agosto de 2022
Classificada 5 em 5 estrelas

Mirella bag by Lanzetti

From start to finish my experience with Mirta was exceptional. From placing my order to delivery of my bag, Martina kept in touch with me by email to update me on the status of my order. I love my Mirella bag made by Lanzetti. The quality of the materials and craftsmanship are excellent. I will certainly buy through Mirta again and would recommend other potential purchasers to have no hesitation in doing so as well.

8 de agosto de 2022
Classificada 5 em 5 estrelas

I ordered my Sara hand bag by…

I ordered my Sara hand bag by Pelletteria Viviani on 7/19. It shipped 7/20 and was sitting on my doorstep in Hawaii on 7/21. I was shocked. Even Amazon has never gotten me a package that quickly. The electric blue color is just as beautiful in person. The inside of the bag matches the bamboo handle perfectly and I love those types of details. It is petite enough to give TBE yet roomy enough to fit everything you need plus some. Overall I'm happy with my purchase. Bellisima!

4 de agosto de 2022
Classificada 5 em 5 estrelas

Im really happy .

Im really happy .. the bag is wonderful
Every time ilike mirta bags more than before.. each one I buy it have some thing special ..also the backing and the small details is great..
Thanks mirta families.. soon i will contact again to take another wonderful bag🤩

3 de agosto de 2022

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