mixam.ca Opiniões 1394

I have mixed feelings about Mixam now. This is the second time I've used them and while I'm happy with the quality of the printing and level of communication during production and delivery, I am hesitant to rely on them, especially in relation to budget and deadline. Between the time I checked the price and finalised my files to submitting it online, the price of printing A5 suddenly skyrocketed making it prohibitively expensive. I unfortunately had to redo my entire book and all my files as 6x9in. When I check it now, the price of A5 v 6x9 has gone back to being on par, but now I am hesitant to rely on it because it seems the price is dynamic and there's no way of knowing if they are suddenly going to change it again.

After much review on their website I knew that in order to get my Christmas order completed by Christmas I would need to submit my files by December 2nd which I did.

Despite this, I was not informed of any issues until December 10, and only after I proactively reached out. No one contacted me in advance to flag delays or concerns.

At that point, I was told the order would not be completed in time for Christmas. This was deeply disappointing and put me in an incredibly challenging position to scramble despite doing my research and putting my trust in this company who seems professional enough online, but the truth is it felt like a scam. I highly recommend engaging with a smaller local print shop before working with this company, because the bottom line is that they don't care.

Great experience and quick turn around

The software was easy to use and allowed me to get creative with design. Delivery date changed but when did arrive, was well packaged and quality is fantastic. Would purchase again.

This is my 5th order from Mixam, and I'm super impressed. Got 100 booklets this time for my real estate business, and people are absolutely loving them.
So far no errors, superior product for the price, and good communication with the team.
Highly recommend!

Delivery deadline delay - promised Dec 5, delivered Dec 16th - resulted in major delays. Unacceptable and needs immediate action.

I would not recommend this company as the delays and lack of communication are ridiculous. I ordered a product on December 1st with an estimated shipping date of December 17th and received and email that it would delayed again to December 31st without explanation. Do not recommend.

I chose your company because of the non-standard sizes you offer. Love it, so keep that up. I found my printed materials to be a bit darker than what they showed on my laptop screen, so that is why I only gave you 4 stars.
Otherwise service was great, things shipped on time and arrived when you said they would.

the quality of the photo album is great!!! i love it!! <3

The quality of the magazine was great and perfectly matched the colours I submitted.

The quality of the print and service was excellent. The fact that I could get this printed locally in Toronto and shipped within a few days was greatly appreciated. In one re-order the staff was able to prep the order for me to expedite the order. I used Affinity Publisher and Mixam had no issues with my output and made the pages quite easy to upload with clear instructions. Will be using Mixam for all my personal travel books.

After 15 years of doing an annual year end print photo/text book for family and friends utilizing a US printer, I switched to Mixam to print in Canada. I was immediately disappointed that the book I had uploaded November 20 would not be delivered until an "estimated" December 9th. After I was told by their technician that the art was fine, on November 24 they contacted me again to say that they had made a small adjustment to the cover to allow for the bleed, and could I sign off? I did immediately. New delivery date was now December 11th even though they clearly had no plans to print that quickly had the cover been initially ready to go. On their site they claim its a four-day process. December 11th I saw no delivery notice and their site suggested the book was still in production. When I contacted them they sent me a new form telling me my new delivery date was December 29th -- long after Xmas. No initial apologies, compensation, explanation etc. December 29th is not what I would "estimate" as being around December 9th. After much back and forth, they eventually offered a 10% discount by way of apology, and suggested I would likely see the books earlier than the "estimated" date of December 29. The delivery label did go on to the box of books December 29, however UPS didn't pick it up until late in the day on the 30th, and I didn't receive delivery until January 2, 2026 even though Mixam is about an hour away from where I live. The books themselves looked fine upon arrival. I would be happy to use them again if it weren't for the extended delay and the excuses I received. Meanwhile the US company I had previously worked with told me that if I could have had art to them by December 16th, they could get it back to me by December 24th. I'm trying to buy Canadian but feeling this was a disappointing experience. Have another larger run book to print in the next few months and am looking elsewhere in Canada.

Live assistance was really helpful and appreciated.

The books turned out exactly how I wanted them within the time frame and cost given. I love them! Their online chat team was very patient and very helpful in getting the final proper format.

Top quality books! Very happy with the printing and speed!

I like to use my own design software and Mixam is one of the rare places where we can submit a PDF.

I will use them again in the future for other projects.

I ordered three different books. All came out as expected, looking great.

My students were over the moon to receive their collaboratively written novels as a "real book". Easy to use and reasonably affordable, considering overall costs of paper and printing these days.