shop.aidacare Opiniões 

196
•
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I needed to purchase a walker for my dad. It was a pleasing experience getting information from Robin when I called the number. She was so helpful and kind-a breathe of fresh air! Thank you Robin!

Classificada 5 em 5 estrelas

Recently had a need for a wider overchair table for my father (to enable the table to fit to either side of his lifting armchair) at the nursing home (with the standard tables not able to move close... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

By using Mobility HQ we saved at least $150 in comparison to one of their competitors. Products are of a high standard especially the Aspire Vogue walker. Being made of carbon fibre makes it light and... Ver mais

Classificada 4 em 5 estrelas

Lovely internal walker. My only concern is the brakes are not strong enough to hold the walker steady when applied. The process of applying the brakes by squeezing them hard is not useful for my wife... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Saúde e medicina

Escrito pela empresa

Our mobility and disability equipment has been designed to be cost effective, robust and easy to use. The increased build-quality results in more durable aged care products to ensure the safety and independence of our customers. View our fantastic range.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

196 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(196)

9 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service from ordering through to delivery

I ordered a recliner chair from Mobility HQ. Navigating the website was great with lots of detailed info. as regards the chair. Customer service was fantastic from ordering through to delivery. I would definitely recommend this company.

18 de fevereiro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

I ordered the walker online during the…

I ordered the walker online during the Christmas break and on the first day back to work I had a return phone call to arrange delivery.
I am very pleased with both the product and the service.
Thank you.
Pauline

13 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Communication

Amazing Communication, especially from Lachlan who helped rectify a faulty item so promptly (especially so close to the Christmas period) and let me know what was happening throughout the process. This reflects highly of the company and demonstrates great customer care.
Delivery of items was very quick, only within a few days.
Good quality products.

6 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Totally satisfied with my purchase

Totally satisfied with my purchase -
the commode chair looks just like a simple chair and would not attract a second look. It is very easy to care for and maintain cleanliness. I am 86 and have very dicey balance so this chair is a real boon.

22 de dezembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

If I could go zero stars I would

If I could go zero stars I would. Totally hopeless, don't know how to communicate and the website says everything is in stock, untill you've already paid for it, then a week or so later you'll get an email saying items are not in stock and heres a refund...

24 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I did my order over the phone

I did my order over the phone, the lady was amazing and answered my many questions. The item arrived on time and was assembled for me.
Product is brilliant.
Has taken a lot of stress out of life.

19 de novembro de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

Good company, bad product

While the company was terrific to deal with, the anti spill mug spills from both the top and the sides, and the lids are quite difficult to put on for anyone with arthritis. I would recommend the company, but not the product

18 de outubro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

I dealt with Lachlan who was fantastic

I dealt with Lachlan who was fantastic, you could not fault his customer service and quick resolution of an order error caused by myself.
I was disappointed with the collection process. Even though I had received a message to advise my goods were ready for collection it appears that that was not the case. It wasn't the end of the world but hence only 4 star rating.
Lachlan thank you for your assistance

7 de outubro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

Overall very pleased with the walker…

Overall very pleased with the walker but would have liked to have been able to try it before buying. Went on height measurement and bought medium but would have been better with small. When using padded seat the medium becomes too high and if you use the wooden seat it puts your legs in the right position but you tend to slip off it. The ordering, delivery and quality of the product for price was all excellent, size is my only complaint so perhaps some more measurements and extra details and pictures of the accessories could be added to the website. Thank You

18 de agosto de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

On-line ordering terrible.

Very poor service. Click & collect order that no-one could find when following up due to no communication. Company has call centre that cant answer questions for stores or provide updates. Seems business is not set-up for on-line orders, has no visibility of tracking or status. Over 2 weeks for click & collect order to be sorted & then when arrived in store staff were un-aware. Avoid if you want your order in a timely manner.

22 de julho de 2021
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais