Service My Monex representative is wonderful; however, Monex was forced to switch the depository that they use with Goldstar Trust, and they did not notify their customers. I had to ship my silver... Ver mais

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Leia as opiniões dos outros
Brandon Kennedy is my MONEX rep. I have purchased precious metals from MONEX dating back to 2013. I bought notable amounts pf Gold, Platinum & Sliver. I recently wanted to sell my Silver & Platinum. B... Ver mais
I called your company because I bought from Apmex before I found your company. After I found your company I was comparing price and quality of product and learned you were cheaper and handle a higher... Ver mais
The customer service is exceptional. I had another need for support from Art Levine and he is awesome. He listens and delivers on what he says he will do. Great to work with and always has my best... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Monex group of companies was founded by Louis E. Carabini in 1967 at a time when there were no gold dealers due to the 1933 federal law prohibiting gold ownership. Originally known as the Pacific Coast Coin Exchange, our initial business was primarily devoted to trade in pre-1965 U.S. silver coins and pre-1933 gold coins. At that point in time, increasing precious metals prices became evident to the investing public. For over 50 years, Monex has been one of America's trusted names in gold and other precious metals. With client transactions now totaling over $70 billion, Monex Deposit Company, established in 1987, is today America's premier precious metals dealer because of our dedication to customer service and satisfaction. Today, three generations of the Carabini family are now working with Monex, including founder Louis Carabini, his son Michael and Michael's daughters Cristina and AnnaMaria. In addition, more than 43% of Monex employees have been with the company for a decade or more. Our success and reputation have been built from long and fruitful relationships with our clients. As a result of our clients' trust in Monex, over 80% of our business is from clients doing repeat precious metals business, and about one-quarter of our new clients are referred to us by existing clients. Located in Newport Beach, California, Monex Deposit Company is home to a large and dedicated staff of hard asset professionals committed to serving your precious metals investment needs and being America's best bullion dealer with a convenient market and competitive precious metals prices.
Monex Deposit Company has been America's Trusted Name In Precious Metals Investing for Almost 50 Years
Escrito pela empresa
- We are committed to serving your precious metals investment needs while providing the best pricing and easy two-way market
- Monex takes great pride to being home to a large and dedicated staff of hard asset professionals committed to serving your precious metals investment needs and being America's best dealer with a convenient market and competitive precious metals prices.
Informações de contacto
4910 Birch St, 92660-8100, Newport Beach, Estados Unidos da América
- 800-444-8317
- support@monex.com
- monex.com
Respondeu a 20% das suas opiniões negativas
Geralmente responde em 14 horas
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Better deal.
I've been wanting to make a purchase at…
I've been wanting to make a purchase at Monex for awhile. Today I had that opportunity. I purchased Canadian Maple Leaf coins at a very reasonable price. I cannot be happier. I look to purchase more metals from you in the near future Thank you Monex and staff for reaching out.
Simple process
Simple process, competitive pricing,
Great rep to talk with Dean Smith.
Terrific and informative conversation…
Terrific and informative conversation with Don. Very efficient!
First time customer order
From initial order over the phone to product delivery at my door step was flawless and without disruption. Great experience.

Resposta da Monex Deposit Company
Excellent Service
Dan Jacobson has been a pleasure to work with. I didn't always make it easy for him, but he always rose to the occasion.
Ease of purchase and associate speed.
Very engaging and knowlegeble
I felt confident that $ would be transformed into approved amount of silver
Excellent service.
Mark Patton is terrific
Mark Patton is terrific. Have worked with him for years. Purchasing metals and managing the account is very easy.
Monex is head and shoulders above the competition
I have been buying metal for decades. Monex and my Rep Lee Zollitsch made my trade effortlessly with great customer service. Thanks Lee
Shawn always makes my experience a good…
Shawn always makes my experience a good experience
Dean Smith made the transaction very…
Dean Smith made the transaction very easy.

Resposta da Monex Deposit Company
Orders all delivered timely
I tried finding information about estimated delivery dates of orders, could not find anything on the site. I'm trying your company out because of long delays from my primary seller, JM Bullion. Hopefully we have a good experience with you and can continue a working relationship. UPDATE: After several orders with Monex, their deliveries were timely, only delay due to 5day requirement for cashier check to clear, Wire payment orders shipped right away.
I was referred by a family member to…
I was referred by a family member to the website. Chose to call rather than purchase online as I was not certain as to what I wanted. The first individual suggested I find out who they dealt with because you can get a reward for sending in a referral. I did. Was then transferred to their agent who graciously walked me through the process. Have since referred others. Thank you!
Lack of order updates and payment made
Payment made very timely. There has been no further update from Monex since the date of purchase over 10 days ago!
Great customer service!
I really appreciate working with my account executive, Brandon. He answered my questions and helped me purchase the best product for my needs.
Tony was very helpful and answered all…
Tony was very helpful and answered all my questions, making the process easy.
The price was also the best that I could find from shopping atround on the Internet.
Paul was very friendly and efficient in…
Paul was very friendly and efficient in covering for Ben Barth
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