Service My Monex representative is wonderful; however, Monex was forced to switch the depository that they use with Goldstar Trust, and they did not notify their customers. I had to ship my silver... Ver mais
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Leia as opiniões dos outros
Brandon Kennedy is my MONEX rep. I have purchased precious metals from MONEX dating back to 2013. I bought notable amounts pf Gold, Platinum & Sliver. I recently wanted to sell my Silver & Platinum. B... Ver mais
I called your company because I bought from Apmex before I found your company. After I found your company I was comparing price and quality of product and learned you were cheaper and handle a higher... Ver mais
The customer service is exceptional. I had another need for support from Art Levine and he is awesome. He listens and delivers on what he says he will do. Great to work with and always has my best... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Monex group of companies was founded by Louis E. Carabini in 1967 at a time when there were no gold dealers due to the 1933 federal law prohibiting gold ownership. Originally known as the Pacific Coast Coin Exchange, our initial business was primarily devoted to trade in pre-1965 U.S. silver coins and pre-1933 gold coins. At that point in time, increasing precious metals prices became evident to the investing public. For over 50 years, Monex has been one of America's trusted names in gold and other precious metals. With client transactions now totaling over $70 billion, Monex Deposit Company, established in 1987, is today America's premier precious metals dealer because of our dedication to customer service and satisfaction. Today, three generations of the Carabini family are now working with Monex, including founder Louis Carabini, his son Michael and Michael's daughters Cristina and AnnaMaria. In addition, more than 43% of Monex employees have been with the company for a decade or more. Our success and reputation have been built from long and fruitful relationships with our clients. As a result of our clients' trust in Monex, over 80% of our business is from clients doing repeat precious metals business, and about one-quarter of our new clients are referred to us by existing clients. Located in Newport Beach, California, Monex Deposit Company is home to a large and dedicated staff of hard asset professionals committed to serving your precious metals investment needs and being America's best bullion dealer with a convenient market and competitive precious metals prices.
Monex Deposit Company has been America's Trusted Name In Precious Metals Investing for Almost 50 Years
Escrito pela empresa
- We are committed to serving your precious metals investment needs while providing the best pricing and easy two-way market
- Monex takes great pride to being home to a large and dedicated staff of hard asset professionals committed to serving your precious metals investment needs and being America's best dealer with a convenient market and competitive precious metals prices.
Informações de contacto
4910 Birch St, 92660-8100, Newport Beach, Estados Unidos da América
- 800-444-8317
- support@monex.com
- monex.com
4,9
Excelente
4 mil opiniões
Respondeu a 20% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Keep it simple
Art Levine took good care of us. Everything went like clockwork.. We are very satisfied. 👍
8 de janeiro de 2026
Opinião espontânea
I’ve had the pleasure of working with…Dan Wales
I’ve had the pleasure of working with Mr. Dan Wales for over 20 years. Each time Dan was very conscientious to my needs and returned calls as requested. Also, I’ve shopped around initially to see what gold dealers offered the best deal. Each time Monex came out #1 with the BEST pricing! In short, don’t look any further than Monex for the best deal and service.
10 de fevereiro de 2026
Paul is a pleasure to work with
Paul is a pleasure to work with. Very professional and easy to understand.
10 de fevereiro de 2026
Lee is very personable and gave great…
Lee is very personable and gave great information and answered all calls.
10 de fevereiro de 2026
The entire process was simple and quick.
The entire process was simple and quick. My account representative was helpful in suggesting options for my first purchase.
10 de fevereiro de 2026
Monex keeps 25% of your gold PUT THAT…
Monex is top of the top it's cascade that keeps 25% not Monex
31 de janeiro de 2026
Opinião espontânea
Resposta da Monex Deposit Company
Mr. Sorenson,
We were unable to match your name and locate you in our system. I have sent a private message requesting more information. Please respond to the message with your contact information.
Thank you,
C. Collins
Monex
Dean is very active with every order
Dean is very active with every order. He might be overloaded from time to time but always got back to me. I trust Monex because of him.
6 de fevereiro de 2026
Got fast service and and mostly what I…
Got fast service and and mostly what I needed. I still cannot get my account set up even with Monex help!
30 de janeiro de 2026
Resposta da Monex Deposit Company
Thank you for providing us feedback. Our goal is to provide all customers with excellent service, we apologize if we did not provide you with this level of service. Your comments have been forwarded to a Monex Sales Director for review. We are grateful for your valued feedback and business.
C. Collins
Monex
Travis is great
Travis is great. Always a pleasure to talk to. Very knowledgeable. Have worked with him for years.
5 de fevereiro de 2026
My service provide Ben has been highly…
My service provide Ben has been highly responsive, helpful, and professional.
4 de fevereiro de 2026
Art Levine
Art Levine follows up on the status of deposits and comes up with timely suggestions
3 de fevereiro de 2026
Opinião espontânea
Coin purchase.
Service is very helpful and professional. We enjoy working with Dean Smith. He is always there for us.
3 de fevereiro de 2026
First Time Buyer
I was a first time customer and Ben Barth was super helpful and patient with me. He walked me through the process and also let me know the various communication follow -ups that will occur through the process. Made me feel comfortable that I was dealing with a professional company for my first time dealing with precious metals.
3 de fevereiro de 2026
Marc L to the rescue
Marc L went above and beyond to make this happen
His dedication to details and follow ups is admirable
We are glad to have Marc in our corner
could not have done it without Marc L
3 de fevereiro de 2026
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