Service My Monex representative is wonderful; however, Monex was forced to switch the depository that they use with Goldstar Trust, and they did not notify their customers. I had to ship my silver... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Brandon Kennedy is my MONEX rep. I have purchased precious metals from MONEX dating back to 2013. I bought notable amounts pf Gold, Platinum & Sliver. I recently wanted to sell my Silver & Platinum. B... Ver mais
I called your company because I bought from Apmex before I found your company. After I found your company I was comparing price and quality of product and learned you were cheaper and handle a higher... Ver mais
The customer service is exceptional. I had another need for support from Art Levine and he is awesome. He listens and delivers on what he says he will do. Great to work with and always has my best... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Monex group of companies was founded by Louis E. Carabini in 1967 at a time when there were no gold dealers due to the 1933 federal law prohibiting gold ownership. Originally known as the Pacific Coast Coin Exchange, our initial business was primarily devoted to trade in pre-1965 U.S. silver coins and pre-1933 gold coins. At that point in time, increasing precious metals prices became evident to the investing public. For over 50 years, Monex has been one of America's trusted names in gold and other precious metals. With client transactions now totaling over $70 billion, Monex Deposit Company, established in 1987, is today America's premier precious metals dealer because of our dedication to customer service and satisfaction. Today, three generations of the Carabini family are now working with Monex, including founder Louis Carabini, his son Michael and Michael's daughters Cristina and AnnaMaria. In addition, more than 43% of Monex employees have been with the company for a decade or more. Our success and reputation have been built from long and fruitful relationships with our clients. As a result of our clients' trust in Monex, over 80% of our business is from clients doing repeat precious metals business, and about one-quarter of our new clients are referred to us by existing clients. Located in Newport Beach, California, Monex Deposit Company is home to a large and dedicated staff of hard asset professionals committed to serving your precious metals investment needs and being America's best bullion dealer with a convenient market and competitive precious metals prices.
Monex Deposit Company has been America's Trusted Name In Precious Metals Investing for Almost 50 Years
Escrito pela empresa
- We are committed to serving your precious metals investment needs while providing the best pricing and easy two-way market
- Monex takes great pride to being home to a large and dedicated staff of hard asset professionals committed to serving your precious metals investment needs and being America's best dealer with a convenient market and competitive precious metals prices.
Informações de contacto
4910 Birch St, 92660-8100, Newport Beach, Estados Unidos da América
- 800-444-8317
- support@monex.com
- monex.com
Respondeu a 20% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very responsive "get it done" rep
quick and easy
I have Always used Ben for my service. He has made my purchase go smoothly and easy.
Responses from your representative was…
Responses from your representative was excellent.
Lee Zollitsch...
Lee Zollitsch.... from the beginning Lee has helped me with any questions I've had. Lee's very polite and respectful. If I leave a message.... he calls me back right away. It's your rep that's the voice of Monex.
excellent informative rep.
excellent informative rep.
Explanations sometimes too detailed for me as a
new investor, but better too much than too little.
When I asked him to boil it down for me to help with
my decision, he was very helpful and I was able to
decide what I think was the right choice for me.
Best prices
Responsive, efficient, and respectful, but the reason I keep coming back is because Monex beats every companies prices from large to small mom and pop coin shops.
I wrote a review of my experience with…
I wrote a review of my experience with monex
and gave a 3 star rating and have since been contacted by my agent Lee. He answered all my questions and I am happy to re-evaluate my rating to 5 stars.
Well....
Well..... Once I went through the initial learning curve in getting my account set up and funding it ect, its pretty straight forward.
The wait time from when I mailed my shipment (I was selling to you) to when the funds were wired to me was really disappointing. Took like 3 weeks? Can't remember now.
So the initial selling to you set up was some what frustrating.
The second sell to you shipment was what I expected. USPS plus the MONEX intake seems to be the bottle neck in the selling process. But I knew that was what was going to happen so it is what it is. Not sure how you could make it any faster.
The recent purchases went smoothly, so looking good there.
Over all I would recommend MONEX to anyone looking to buy or sell PM.
My Rep RJ and the staff were usually available to take my calls. I appreciated that.
That's all folks
Paul is genuinely helpful
Paul Balaeff is knowledgeable, informative, and caring. He's done a great job building a trusting relationship over the past many years.
We are very grateful to have been able…
We are very grateful to have been able to acquire a first class product at the best available price.
Great pricing on precious metals
Customer service was great and they have the best prices around.
Professional and seamless experience!
Arthur Levine was great
Arthur Levine provided outstanding advice and implemented my sale flawlessly.
Arthur Levine
Arthur Levine; very helpful, he was able to provide sound information that allowed us to make a decision to purchase what worked for us. Very thank for Monex Company & Arthur Levine, will visit Monex again.
approx 20 years
Dealt with Monex for years. They always operate with character and integrity and are timely with shipments.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
