The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Ver mais
A empresa respondeu
When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Ver mais
A empresa respondeu
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
A empresa respondeu
Informações sobre a empresa
- Serviços financeiros não bancários
- também em
- Agência de câmbio
- Instituição financeira
- Serviço de pagamento
- Serviço de transferência de dinheiro
Escrito pela empresa
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
Informações de contacto
Estados Unidos da América
- hello@monexglobal.com
- monexglobal.com
4,9
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service, answered questions, explained what was going on with exchange rate.
My questions were answered with explanations for the exchange rate. Took care of my needs quickly and with knowledge of previous orders.
7 de abril de 2026
Resposta da Monex
Thank you for your thoughtful feedback! We’re glad to hear your questions were clearly answered and that our team provided helpful context around exchange rates. It’s great to know we could support you quickly while keeping your previous transactions in mind. We truly appreciate your trust in Monex!
Follow up service /advice
1 de abril de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear you value our follow-up service and advice. Providing ongoing support and guidance is an important part of what we do. We appreciate your trust in Monex!
Peter is great
Peter is great. I email the invoice(s) for him to pay and they are paid within 30 min or less.
25 de março de 2026
Resposta da Monex
Thank you for your great feedback! We appreciate your trust in Monex USA!
Monex review
The request to Monex was a double transaction which was processed quickly and accurately.
23 de março de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear your request was handled quickly and accurately. Providing efficient and precise service is always our goal. We appreciate your trust in Monex USA!
Great Response time
Representative Ade responded promptly to my inquiry regarding our deal.
20 de março de 2026
Resposta da Monex
Thank you for your feedback! We appreciate your trust in Monex USA!
Good reliable company
18 de março de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear you consider us a reliable partner. We truly appreciate your trust in Monex USA!
ALWAYS ON TIME AND MAKING SURE WE ARE…
ALWAYS ON TIME AND MAKING SURE WE ARE TAKEN CARE OF!
17 de março de 2026
Resposta da Monex
Thank you for the great feedback! We’re glad to hear our team is consistently on time and taking good care of you. We truly appreciate your trust in Monex USA!
Resposta da Monex
Thank you for your feedback! We’re glad to hear you find our service fast, easy, and helpful. We truly appreciate your trust in Monex USA!
It is a good company.
20 de fevereiro de 2026
Opinião espontânea
Resposta da Monex
Thank you for your feedback. We’re glad to hear you consider us a good company. We always strive to provide a 5-star experience, so if there’s anything we could have done better, we’d truly appreciate the opportunity to learn and improve.
Resposta da Monex
Thank you for your kind feedback! We’re glad to hear you’re happy with the service, it’s truly appreciated on our end as well. Thank you for choosing Monex USA!
How fast things were closed and wired
How fast things were closed and wired. Great work.
5 de março de 2026
Resposta da Monex
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
It's all about promptness and customer…
It's all about promptness and customer service. Those are most important to me and Monex always delivers.
2 de março de 2026
Resposta da Monex
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
Once I was set up
Once I was set up, it was very easy to do the foreign currency transfers very fast and efficient, as well as cost-efficient
24 de fevereiro de 2026
Resposta da Monex
Thank you for your feedback! We appreciate your trust in Monex USA and look forward to continuing to support your international payment needs.
The portal is very user friendly
The portal is very user friendly. We used to have a regular customer service rep to call if we have questions. We haven't had a need to contact Monex, but it is nice to know if there is an assigned customer service rep for our account.
19 de fevereiro de 2026
Resposta da Monex
Thank you for your thoughtful feedback! We’re glad to hear you find the portal user-friendly and that your experience has been smooth enough that you haven’t needed to reach out. We truly appreciate your continued trust in Monex USA!
Always right on the ball and extremely…
Always right on the ball and extremely helpful. Highly recommend Monex for all your currency needs.
16 de fevereiro de 2026
Resposta da Monex
Thank you for the fantastic recommendation! We’re so glad to hear that our team has been attentive and extremely helpful. Your trust means a great deal to us, and we truly appreciate you recommending Monex USA for currency needs.
customer relation & dialogue AWESOME
12 de fevereiro de 2026
Resposta da Monex
Thank you for the amazing feedback! We’re thrilled to hear that our customer relationships and communication have been awesome. Building strong, responsive dialogue with our clients is something we truly value. We appreciate your trust in Monex USA!
Resposta da Monex
Thank you for your feedback! We appreciate your trust in Monex USA!
Professional and Personable Service!
Professional and Personable Service!
Thank you!
3 de fevereiro de 2026
Resposta da Monex
Thank you for your feedback and for being a valued Monex USA client.
A Experiência Trustpilot
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