monsterpiercing.com Opiniões 

My order was supposed to come today. The shipping was Royal Mail first class but I just got an email today that the label has just been created and it will take 2 days to even update the tracking???

What?? I emailed them to know what’s going on, and that I’m not impressed. I would’ve ordered from a different company who ships quicker if I knew of this, but no response. Change what it says on the delivery or give people the option for other delivery options to get it quicker!!!!!!

Order: 40609

I’ve made around 10 orders from Monster Piercing in the last year and I can say from experience they are the best online jewellery retailer for the style of earring I buy. I have a few cartilage piercings and I love to change up the jewellery and Monster piercing offers so many different styles. I always buy their titanium push fit earrings and all of my earrings have been amazing. They look great, fit well and it is quality titanium that has never irritated my ears. I’ve also bought a couple of click ring earrings for my forward helix which are beautiful and stay in place. Helix piercings are the most sensitive and I have 5 of them and every earring I bought for my helixes has been great. The push fit style is my go to now as I don’t lose the earring / risk it unscrewing. I’ve never lost an earring since switching to push fit.
Whenever I’ve needed help I’ve sent them an email and Susan has always been really helpful. Their pricing is also really reasonable. I would 100% recommend Monster Piercing :-)

Ordered a pair of 20g earrings, what I got sent was a pair of 22g. Not happy as were for my daughter who is newly pierced. Said they would send a replacement - they sent one earring (not a pair like I originally ordered), of exactly the same gauge. Honestly can’t be bothered to deal with them again as their incompetence is hurting my brain. Will just take my money elsewhere.

Absolute waste of money, thought I was getting sent real jewerly for my peircing, instead I got some bendable cheese metal not suitable for peircings what so ever. DO NOT BUY FROM THIS COMPANY, NOT A PROFESSIONAL PEIRCING COMPANY SELLING REAL METALS, ITS FAKE SHEIN BARS.

Order supposed to take two working days. I am now on five days and still not received. Telephone is AI generated and useless. Says the same thing over and over. No reply to emails either. Of course this is aRoyal Mail issue but they have not received the items yet from sender so how can that be. Really disappointed and angry as items bought as a gift for today. Avoid like the plague

Items purchased a month ago,still haven't received them. Extremely poor and unprofessional customer service.
They either completely ignore your email or reply 2 weeks later. The phone number listed on their website is just an AI answering machine which is absolutely usless. Do NOT buy from them. You've been warned.

Fast dispatch. There was an issue with Royal Mail delivery but they replied to my email promptly and luckily the issue was resolved. The earrings I ordered are really lovely - very happy with them.

Cannot recommend enough! I ordered earrings and they are exactly like the photos, quality is amazing and even customer service is 10/10! will be ordering so much more in the future!

Found Monster Piercing while searching for gold piercings. Fantastic service! And fabulous jewelry! Just the smallest hiccup with a previous order which was seamlessly dealt with and constantly been updated by Susan, who did a stellar job at making sure everything is sorted properly.

I will only be using monster piercing from now on for all my piercing needs.

Order #31764
seem to be taking a long time to process my order so asked for a refund then said they had no stock asked for a refund again they then said they had an issue with my address assuming they just don't want to refund me i can already tell my order will take forever to come and looking by the reviews wont be worth the wait . i will update my review once the items have been received

Ich bin leider sehr enttäuscht von meiner Erfahrung. Die Lieferung hat ewig gedauert und war letztendlich nur möglich, nachdem ich mehrmals den Kundenservice kontaktiert habe. Konkret hat der Versand knapp drei Wochen gedauert – und das für eine Lieferung aus den Niederlanden nach Deutschland, die normalerweise höchstens 2–5 Tage dauern sollte. Als Begründung wurden zwei Feiertage genannt, was zeitlich für mich absolut keinen Sinn ergibt.

Der Support war zwar immer höflich und bemüht, aber es kann einfach nicht sein, dass man seiner eigenen Bestellung hinterherlaufen und täglich E-Mails schreiben muss, nur damit das Paket überhaupt pünktlich ankommt.

Insgesamt hatte ich das Gefühl, dass in der Firma bzw. auf der Website vieles nicht wirklich organisiert abläuft.

Zur Qualität: Einige Piercings sind zwar noch akzeptabel, aber die Ohrringe (also kein Piercing-Schmuck), die ich bestellt habe, sind bereits beim Einsetzen auseinandergebrochen – die Verarbeitung wirkt sehr billig.

Auch wenn der Kundenservice freundlich ist, werde ich hier definitiv nicht noch einmal bestellen. Der Aufwand, den man als Kunde hat, ist einfach viel zu hoch im Vergleich zu anderen Shops.

my honest review ..i cannot rate this company enough especially susan who gave me fantastic customer service after i ordered the wrong earring size …new to having my 2 3 and 4 lobes i ordered too small and needed to return . she let me exchange and was extremely helpful with emails going back and forth ! will definitely be ordeing again thank you susan

Don't buy. It's horrible shop. The items are never as described and they make the returns process is painful as possible! You can’t return piercing. There are lots of other piercining shop. NEVER BUY IN THIS SHOP. Never you get back money.

I have used monster piercing twice and both times I’ve had no issues. The jewellery is ordered the first time was too small but that was my error, so I reordered the correct size and have had no issues.

The items are never as described and they make the returns process as painful as possible! They overprice shipping and then charge you for returning items on top. There are lots of other piercings stores that provide far better quality and service - go to one of them and save yourself the headache!

Great seen these amazing nipple bars and had to get them absolutely in love and order some earrings and a septum ring because of it absolutely love them and shocked the reviews r this bad lol

Very poor service. I would not recommend. I bought the sterling silver opal nose ring in Gold, when it came it looked fine and I immediately started wearing it. Less than five days later it started to tarnish, eventually after 7 days it turned black. I messaged customer service only to be told I would need to "remove" the nose ring after every use, completely defeating the purpose of the product.I have a similar nose ring which I purchased for £3 which turned black also, but that one was in fact gold plated copper - so I'm disappointed Monster Piercing can even advertise that their product is 925 Sterling Silver when it's very obviously a cheap base metal.

I ordered and earring from here and it was supposed the be lilac. What arrived was a light blue earring with only one barley lilac stone and it looked nothing like what it was supposed to. I’m very disappointed and it wasn’t worth trying it return it for a refund as you only hey half your money back.

I ordered an item that was too small (my fault, didn't check the sizing), but the customer service was wonderful and helped me resolve it easily. I had opened the packet already but they took the item back and exchanged it for the right size. Start till finish it was super easy to order, delightful to have a real person helping to resolve it, and I'm really pleased with the end result and the item I purchased.

Perfect product. Excellent packaging & rapid delivery. Very happy with the result.