Orders are processed and delivered speedily every time. I am very happy to have a Moonroast subscription, and although I try other coffees, nothing beats Brazil, Moonshot and Peru in smoothness and fl... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I really enjoyed all three coffees I ordered - Lunar, Brazil Bossa Nova and Moonshot. The roast is spot-on: nothing over-roasted or bitter, just clean, fresh flavours that really come through in mil... Ver mais
A empresa respondeu
Sadly I've had to reduce my caffeine intake due to PC. Although I use decaf tea, I love my coffee in the morning and have been looking for a suitable coffee. Usually if you buy decaf coffee it tastes... Ver mais
A empresa respondeu
I do like starting my day with a cup of decent coffee. So I tried a few different bean suppliers (I like grinding my own at home). Moon Roast have been the best so far. They don't have a massive selec... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We are an award-winning small batch coffee roaster and supply speciality hand roasted coffee for wholesale and retail throughout Hampshire and across the UK.
Informações de contacto
Chilton Manor Farm, SO24 9TX, Alresford, Reino Unido
- 01256 389996
- coffee@moonroast.co.uk
- moonroast.co.uk
4,8
Excelente
709 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Get a brew on!
Great coffee, interesting choice, fast delivery. Nice to buy local also.
30 de julho de 2023
Lovely coffee excellent service
27 de julho de 2023
Fantastic coffee and really lovely to…
Fantastic coffee and really lovely to receive once a month.
4 de julho de 2023
Interesting coffee varieties to try…
Interesting coffee varieties to try out. Great service and quick delivery. I've been using Moon Roast since lockdown, and am never disappointed.
4 de julho de 2023
An excellent all rounder
Good website design, a wide selection of coffee origins to choose from. Delivery packaging is the most beautiful out of all coffee vendors I have tried, and the coffee bag (1 kg of Ethiopia beans) seals nicely for storage purposes.
In terms of the coffee itself, it is very fragrant and the tasting notes are accurate. Reasonable price for the quality/quantity.
I will continue purchasing from Moon Roast :)
2 de julho de 2023
Easy ordering & Amazing Coffee
Easy ordering and came quickly. The coffee tastes amazing too and all the information on the website made dialling in that much easier. Will 100% be ordering again!
31 de maio de 2023
Really great coffee and fast delivery
4 de junho de 2023
Great tasting coffee and extensive…
Great tasting coffee and extensive choice of flavours. I subscribe to home delivery and it’s easy to manage and very convenient.
8 de maio de 2023
Amazing flavours
Amazing aroma and taste! Love the packaging keeps it fress and good value for high quality coffee x
8 de maio de 2023
Late Arrival!
The packets of coffee arrived nicely packaged.
However, it 4 working days after I received the email saying the package was with Royal Mail, who were supposed to deliver it within 48 hours. The only update supplied on the Royal Mail 'track your package' site during the 4 days was "An update will only be provided when we attempt to deliver your item" - not incredibly helpful.
1 de maio de 2023
Good coffee and v prompt service
4 de abril de 2023
Fantastic coffee
I bought Candover and Luna beans, a Timemore grinder and an Aeropress, and I'm really impressed. Coffee like I've never tasted before. Just lovely.
4 de abril de 2023
Great coffee great service
4 de abril de 2023
Moonroast coffee is great…
Moonroast coffee is consistently great in taste. I subscribe and the regular deliveries ensure I don’t run out. The packing the coffee comes in is high quality and also suitable for presents.
4 de abril de 2023
Taste of heaven in a cup
2 de abril de 2023
Coffee has not arrived
26 de março de 2023
Resposta da Moon Roast Coffee
Hi Simon, as mentioned in our email correspondence, apologies on behalf of Royal Mail that your coffee order didn't arrive last week. We use RM48 for our free shipping option which is normally very reliable. However on this occasion it has unfortunately taken considerably longer which is disappointing for you and also for us as we pride ourselves on exceptional coffee and exceptional customer service. I am pleased to see that according to the tracking reference, your order has now arrived, so I hope you will be able to enjoy your coffee in the sunshine. If you decide to place an order with us again, there are 2 quicker options for postage you might like to consider - RM24 for orders under 2kgs, or the Parcel Force 24 hour service for orders over 2kgs which can be selected at the checkout, so we hope you will consider Moon Roast for future coffee purchases. Kind regards Judy
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.