Good product , Prompt service , and good packaging and attention to detail.Personalised greeting in tge delivery. I bough jasmine dragon pearl tea - it is exqusite...very good quality .
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Leia as opiniões dos outros
Great selection of teas - they taste fantastic. Lovely shop. Friendly and knowledgeable staff. Looking forward to purchasing more and visiting again. Thank you.
I absolutely adore this tea company and have ordered two large shipments since returning from our trip to Scotland last year where we first tried their products. I now have my friends and family hooke... Ver mais
What a special place it is. I used to come to the Bruntsfield shop before it closed and having visited the Leith one recently I remember exactly why I was so drawn to this space. It offers such a uniq... Ver mais
Informações sobre a empresa
Escrito pela empresa
We source the finest single-estate teas and create unique hand-crafted blends at our Edinburgh Tea Factory in the historic port of Leith. Our blends are created from scratch and are inspired by our Scottish heritage; every blend tells a story bringing together the finest natural ingredients and flavours. Our single-estate teas are traded directly where possible and we are proud of the personal relationships we have made with tea growers and producers around the world.
Informações de contacto
11 Leith Walk, EH6 8LN, Edinburgh, Reino Unido
- 01315544640
- sales@pekoetea.co.uk
- pekoetea.co.uk
Love the tea
1 de abril de 2026
Good product
Good product , Prompt service , and good packaging and attention to detail.Personalised greeting in tge delivery.
I bough jasmine dragon pearl tea - it is exqusite...very good quality .
25 de março de 2026
Very good teas!
31 de março de 2026
Great experience
Great selection of teas - they taste fantastic. Lovely shop. Friendly and knowledgeable staff. Looking forward to purchasing more and visiting again. Thank you.
25 de março de 2026
The tea I received was as described.…
The tea I received Was as described in the advert and the taste was very good. I have had several different brews and would recommend all of them to others.
2 de março de 2026
Great quality tea
Great quality tea, delivered with a handwritten note which was a nice and unexpected touch.
26 de fevereiro de 2026
Love ordering from these folks since I…
Love ordering from these folks since I first had their tea in Glasgow a few years ago. They are always helpful and friendly. The whisky teas invariably make me happy.
24 de fevereiro de 2026
Great selection of teas!
Super quick delivery! And a lovely selection but I was looking for a specific one that I had tried at Gleneagles. Easy to find on the website and enjoying a lovely cuppa!
27 de fevereiro de 2026
Great little local store
Friendly service, good selection of reasonably priced refill teas.
30 de janeiro de 2026
App easy to use and fast delivery
App easy to use and fast delivery. Love the tea. My cafe sells it.
30 de janeiro de 2026
Nice ambience and excellent marketing for so-so tea.
The ambience of the shop is very nice, the person serving me did aa great job telling me about the different types of tea, recommending flavours, etc. I'm less impressed with the quality of the tea itself. While the flavour is intense, the earl grey I bought is incredibly bitter even after a short infusion. The tea leaves are also incredibly small and brittle, so the amount of gristle at the bottom of my cup was way more than I would want for the price you pay for tea.
Their branding and customer service is top notch, I however did not much care for the product.
2 de julho de 2025
Resposta da PekoeTea Edinburgh
Hello, thanks for your review. I'm very happy that you had a good experience in-store with our customer service but I'm sorry you didn't enjoy the tea.
I checked your order and it looks like you visited us in July last year so we're a bit taken aback that you are leaving a negative product review 6 months later. I see that you purchased several different types of tea from us including Earl Grey and Japanese sencha and took advantage of our 15% introductory loyalty discount. Were you able to enjoy any of the teas?
We would be interested to know which batch of Earl Grey you had because your description is completely different from what we would expect from our Earl Grey, which is definitely not small leaf and brittle. The batch number will be on the back of the box you purchased. We manufacture our blends by hand in 10kg quantities in our Leith Factory so we take quality issues such as what you describe really seriously.
You are more than welcome to come and see us again in our store or reach out to us by email and we can send you a replacement of the Earl Grey. We prefer to be given the opportunity to resolve any issues before receiving a negative review.
Our pricing is very competitive with our taster boxes working our more expensive by their very nature of taking the same amount of labour to pack 20g as a 250g pouch, which we believe are very reasonably priced.
Again I am very sorry you didn't enjoy the tea.
Jon Cooper
Great tea
Great tea. Great company. Great support staff! A taste of Scotland. Thank you!
5 de janeiro de 2026
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