I will never order for morning save again. I want to send something back and they won’t reimburse my money to my original payment. They wanna give me stores credit. What a scam. It's very simple. I... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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I will never order for morning save again. I want to send something back and they won’t reimburse my money to my original payment. They wanna give me stores credit. What a scam. It's very simple. I... Ver mais
A empresa respondeu
I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
A empresa respondeu
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Ver mais
A empresa respondeu
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Ver mais
A empresa respondeu
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1950 Parker Road, Receiving Door 32, 75010, Carrollton, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Samantha was very helpful and followed up promptly even though I was not satisfied with the product, she made every attempt to help

Resposta da MorningSave
I had a great customer service experience with Caitlin. I received a gift for mothers day from Morningsave from my dad. The products didn't work. I reached out via email and got such a fast response from Caitlin. She did so great and resolved my issue much faster than I expected. I appreciate that so much. Thank you to Caitlin.
Regina

Resposta da MorningSave
Ordered a product , said could add on in one hour if ordering more. Called my daughter to ask if she wanted, she was in a meeting and called back as quickly as she could. It was 85 minutes later, not 60 even tho I tried! But they charged me the additional 9.99 shipping same product to same address , I asked for consideration for 25 minutes and the effort but nope . Plus quite rude

Resposta da MorningSave
I recently worked with Samantha from the Morningsave team, and I was extremely impressed with her support. She responded to my issue very quickly and resolved my case much faster than I expected.
Through the process, Samantha was professional, efficient, and clear in her communication. She understood my concern right away and took immediate action to fix the problem, which made everything easy and stress-free for me.
I really appreciate the excellent service I received. Samantha is a great representative of the Morningsave team, and her quick resolution of my case deserves recognition.

Resposta da MorningSave
Jessica provided excellent customer service on one order, enough to restore my confidence in MorningSave.

Resposta da MorningSave
Samantha was quick to respond and took care of my issue in a timely manner. Great customer service.

Resposta da MorningSave
Jessica was so easy to work with and my replacement is on its way! 😁

Resposta da MorningSave
Caitlin consistently demonstrated and exceptional customer service to my recent compliant. I recently received an order where the items were intended to be in various colors; however, due to a shipping error, I received two items of the same color. Caitlin promptly verified the error and addressed my concerns with immediate action.

Resposta da MorningSave
They resolve the problem. MorningSave is very reliable and assumed responsibility for their products.

Resposta da MorningSave
I love Morningsave for the great deals on quality products you can find. It is also a huge comfort to know that any problems I have with an order will be quickly fixed by one of their kind customer service staff like Jessica.

Resposta da MorningSave
I had a Customer Service Representative named Samantha who was just WONDERFUL with helping me solve my issue with precise assistance and no hassle...I APPRECIATE YOU!

Resposta da MorningSave
I ordered an electric ceramic pet feeder from Morning Save a week or so ago. It came promptly and my husband and I attempted to assemble it, but the parts did not fit as instructed. The filter was way too big to go into the plastic case in which it was to go. So I contacted Morning Save. Caitlyn helped me, asking me for a photo of all of the parts, which we sent, and soon I received notice that my money had been refunded. So, thanks to Caitlyn the issue was resolved. I am just sorry that the parts were incorrect.

Resposta da MorningSave
Jennifer was extremely helpful when I emailed about the items I ordered. She responded quickly and assured me that my order had been processed and was on the way. I explained that I had been scammed before, and she kindly reassured me that this was not the case with the company she works for. I truly appreciated her reassurance, professionalism, and the prompt update regarding my order.

Resposta da MorningSave
When I had a complaint about a product that I had purchased, Caitlin, from customer service, took the time to work things out. She made my experience better and came up with a good solution. I highly recommend MorningSave.

Resposta da MorningSave
I would recommend this site. I had a problem and contacted customer support. Samantha was great to deal with. She completely helped me and was quick to reply to my emails and was very efficient. Because of her help replying quickly and resolving my issue fast I would recommend this site to others.

Resposta da MorningSave
Jessica was prompt and very successful at solving my problem. Great customer service!

Resposta da MorningSave
Jessica was very swift with her responses and made my return process smooth and quick!!

Resposta da MorningSave
Caitlin-at morningsave
Was extremely helpful and made my experience seamless!!!
A pleasure to deal with

Resposta da MorningSave
They charge a monthly fee for a one time price for shipping as much as you want ($9.99) for a one time order. I had never ordered anything from their site so I gave it a shot.
This place is a joke.
I ordered 3 things and value was not there and 1 item I never even received.
I have been going back and forth with customer service on trying to either get a refund for what I bought or a replacement -it is not my fault it didn't reach me and it has been the biggest f'ing run around ever.
First, they said contact DHL and see what they say (I didn't ship it, this should really be on the shipper to do w but whatever). I never get a reply from DHL. So, i go back to customer service and then they say "oh it was transferred to USPS for the actual delivery, go check with them". Again, not my job but ffs I did it because what can I do? And of course they have no info for me except what was in the delivery notes (delivered at porch).
At this point I never expect to get my order and I will just task my bank with getting my money back.
Avoid this place. The prices are so good for a reason - it's cheap junk that has higher priced tags on it and their customer service is a joke.

Resposta da MorningSave
Marco from Morning Save reissued an order for my granddaughter! He fixed my problem promptly so the gift would arrive for her trip! I am very grateful . Marco is the best! Thank you….

Resposta da MorningSave
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