I will never order for morning save again. I want to send something back and they won’t reimburse my money to my original payment. They wanna give me stores credit. What a scam. It's very simple. I... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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I will never order for morning save again. I want to send something back and they won’t reimburse my money to my original payment. They wanna give me stores credit. What a scam. It's very simple. I... Ver mais
A empresa respondeu
I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
A empresa respondeu
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Ver mais
A empresa respondeu
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Ver mais
A empresa respondeu
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1950 Parker Road, Receiving Door 32, 75010, Carrollton, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was impressed with the quick response from Caitlin regarding a question I had about the items I purchased. She kept me updated on my concerns and did not hesitate to assist me.

Resposta da MorningSave
Caitlin was totally awesome with helping me with my order. The response time and the communication was absolutely the best I have received from a company in a very long time! It helps to put faith back into companies who really care about their customers. Kudos, Caitlin!

Resposta da MorningSave
Had a problem with my order. I ordered 2 items which consists of 2 stakes in each box. One of the stakes did not lit and send a message to morning save. Immediately, Jessica replied and send me my partial refund. When I opened the other box, both stakes liy up but when I put it outside, it did not lit. I thought maybe it just needed to charged as it is solar. Send message to Jessica and she replied right away, and send me my refund without sending the items back. Problem solved. Jessica was on top of it. I thought it is going to be hard to send these items back. The service was awesome and done right away. Very satisfied with the service Jessica had provided.
But will not recommend this item. Jessica was awesome.

Resposta da MorningSave
Caitlin took care of this current issue and has taken care of of every past issues she’s the best!!!

Resposta da MorningSave
Quick communication no hassles took care of business and understood the situation completely. Caitlin was a very good rep & obviously an asset to good customer service.

Resposta da MorningSave
I was nervous to have my credit card information stored on the MorningSave website (not just them but all businesses on the web),,,,
A simple email to the support request link and a representative "Jessica" was quick to remedy and then reply she had deleted my information
Thank You for the quick response

Resposta da MorningSave
I had a question regarding my membership. Jessica responded to me right away. All my concerns were addressed and I feel reassured going forward.

Resposta da MorningSave
Had an issue with one of the items purchased and Caitlyn was very helpful and timely in rectifying the issue.

Resposta da MorningSave
After many attempts to return products to Morning save, they advised they will not take back open items. Ever if I did return the product which has not been opened. I would have to pay return postage and they would refund my money they wound give me a credit to use at Stores.com

Resposta da MorningSave
Jessica was great, I gave a brief explanation of my problem and she took care of it right away.
5stars for Morning Save and Jessica

Resposta da MorningSave
Considerate of issues that occurred during shipping of cart.

Resposta da MorningSave
My wife saw an item of a TV show and wanted me to order it. When it arrived it was not what she expected it to be. I repackaged it, unused and requested an RMA to return the product. After several emails back and forth with Caitlin, who was very responsive, I was given the RMA to return the unused product. The problem is that instead of a refund back to my Visa card I was told it would be a refund to stores.com cash. After investigating what that was, it looks like they basically gave me an in-store credit not a refund. I would have to use the money to purchase something else from them or another online vendor. Not only do I need to return an unused product and pay shipping costs, but I am forced to buy from them again.
This looks like, feels like and is most likely a scam. I would hope that this company would make it clear that if you buy it, it’s yours. No refund on returns. There is nothing stating your refund will be in the form of an in-store credit. If there is, it is not stated in plain sight when purchasing online. No buyer beware statement.
My only suggestion to the company would be to make it known that if you buy our products that you cannot return them for a refund on the payment vehicle that you bought it with.
I would not recommend doing business with this company and will let others know as well. I am also, considering reporting this to the BBB for unfair business practices.
I forgot to say that they lost my first order and I had to contact them again to find out where it was. The tracking information given could not be found. Plus I am still waiting on a second item I ordered.
After the companies response, you should raed theri return policy as they want you to. You will never get a refund to your purchase, you will only get a credit to stores.com. As I have stated and if you are reading this, Buyer Beware when dealing with this company. They do not deserve the current rating they have here.

Resposta da MorningSave
Samantha , did a wonderful job resolving my order issue. Thank you, Samantha..

Resposta da MorningSave
Caitlin was extremely helpful and responded to my inquiry promptly.

Resposta da MorningSave
The Customer service rep did her best to resolve my issue. SAMANTHA is her name and she took the extra step to confirm my replacement order was packed with professional care.

Resposta da MorningSave
I’ve been purchasing from Morning Save for many years & have always been thrilled with their product selection, quality & prices. I never had an issue that required me to reach out to customer service until the other day. I can now add customer service to things I love about Morning Save. They resolved my issue immediately! Their quick communication & commitment to customer satisfaction made resolution a breeze. I recommend Morning Save to all my friends & family.

Resposta da MorningSave
I had a general question regarding the MorningSave site. Response time estimate was, I THINK, within 1 business day. Jessica got back to me with an answer within 2 hours!!! Easy Peasy - - THANK YOU JESSICA

Resposta da MorningSave
My contact was with Jessica. She stayed in contact with me until my question was answered great customer service.
Art D

Resposta da MorningSave
Jessica made this really easy for me. I was so stressed that I would not be able to either get a new item or at best I wanted to be refunded. She is quick and accommodatiang.

Resposta da MorningSave
I had the pleasure of emailing with Jessica about my problem. She had it fixed within 15 minutes. Pain free and speedy! I will be back to order again from MorningSave.

Resposta da MorningSave
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