Motion RC Opiniões 1121

Site à fuir vous propose des drones haut qualité à des prix exorbitant.
Final des drones qu'on trv sur des sites à :
20 EUROS VOIR MAX 40EUROS.
Pure arnaque même les enfants n'en veulent pas ......
Pour vous faire rembourser faut dépense de l'argent au max ...
Donc pour votre portefeuille fuire ce site ...

Martin was very helpful. He didn't ask for pictures or proof of purchase or show any reluctance like some of your competitors would have. The replacement method was way over the top. and it was shipped literally a couple of hours after our conversation. Motion RC's support is the best.

Swift response from customer service

Ozzy and the customer service team are great. They understand the products and take the time to explain things simply. Obviously passionate about RC, they want others to enjoy it too.

Motion RC is amazing. Their response to a technical support and or warranty issue is handled very quicky, usually within one day. Ozzy was the one who responded to my inquiry and solved it very quickly. He has tremendous technical knowledge, especially when it comes to their technical products. It is a pleasure to purchase products from Motion.

I received what appeared to be a defective copter, after they sent a new battery free, it was still not working, they sent me a whole new box. Customer Service was quick to respond and make everything right.

I contacted them looking for a very specific radio controlled item. They were very sorry they didn't have it, but they in turn sent me an email with links to follow to find exactly what I want.

Great customer service.

Motion RC has some of the best customer service I’ve encountered, very helpful and swift! They made my entry into the RC world super easy!

Merchant sold defective batteries and would not refund them willingly so I have raised a claim through Visa. They hid behind policies that are illegal in the UK. instead of rectifying the issue immediately, they asked me to buy additional equipment to evidence the fault despite irrefutable video evidence being provided. Suspicious and unreasonable merchant with illegal policies.

They are super to deal with. I had ordered a Fokker DVII that came with one wing damage and they sent me a replacement asap. Thankyou guys

Communication is great and they took care of a warranty issue that wasn’t even there responsibility.

Great service and great products. Will definitely recommend!

Outstanding customer service from Motion RC. I emailed in with questions about a RC helicopter that I purchased that had some technical issues. Not only was the response time very quick, they went ahead and submitted a request for a warranty replacement without even asking me. It was approved immediately, and honestly not having to do back-and-forth through email and explain my situation was extremely helpful. I really appreciate motion RC’s dedication to having a good customer success team.

My order came in missing a part, I emailed customer service and they promptly shipped me the part no questions asked. Very happy with my purchase and will be buying from them again.

Some of the items i showed were missing are still missing from my order. Derek was nice and understood my problem but it still wasn’t 100% resolved. either way i got the main parts i was after i just don’t think you guys should be putting photos on the website and then send me half of it.

Motion RC and Jarratt resolved my issue of defective lights on my Heli. Thank you for your help.

My son Logan and I are a big fans of your warbirds and they never disappoint on quality and performance. We had a problem with a retract and control for a retract on a Corsair ARF. Martin from Motion was quick to give us instruction and repair the situation. Very satisfied with the product and sercice. Try to work on shipping faster if anything.

I bought my first products from motion rc and was excited 4 days later when I got the email they had been delivered. I hot home and there were no packages so I called Motion RC and got a real person with no hassle,Friendly,professional and jumped on the problem. They found my pqckages,sent me a map of there location 5miles from my house. But when I got home from work the next day they were here on the porch. My first order will not be my last! Great experiance,quality products.

Quick professional communication is the key. I appreciate know what expectations are from both the vendor and what they need from me. I sent a quick video and the issue was approved and replacement on its way after about 30 mins. Email communications were excellent and follow up after resolution.

Motion RC customer support is excellent and has always responded very positively to any issues I have had

Support staff are professional and knowledgeable and go out of their way to resolve issues as needed .. I am very impressed by their rapid and appropriate response

Standing behind their product is also very important in my choosing to buy motion RC products

Motion RC Maintaining parts inventory for models for very long periods of time after initial purchase date is also critical in my choice and is not often provided by other brands